Great service! I rented a chainsaw. The staff at the Home Depot Rental Service was very helpful with showing me how to operate the equipment. The procedure was efficient and complete.

Rented a dethacher and the unit was was clean, started without issue, and worked as expected. What made it all better was the customer service. I even had help with loading it in my truck. Just wish I could buy it from them.

It can be hard to find staff at time but I have never had a bad experience. I rented a rototiller last week and because of a payment issue when I returned the rental they didnt charge me at all. It was a very nice gesture by this Home Depot.

Good people to deal with, equipment relatively new

Went in to rent out a truck and heater guys instantly says hes not renting anything as if i was an inconvenience to him. Systems were down. Call the one in carpentersville no problem!Didnt even say when theyd be up. Just a blatant no systems are down. With a get out attitude. Terrible. Why management would hire someone like that i cannot see why.