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United States Postal Service
233 Lee St, Alexander City, AL 35010, United States
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United States Postal Service

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De
Review №1

Lost a package that was last updated a month ago. And have been in the post office three separate times and keep getting the runaround I was given a phone number to call but once you finally get to the end of the phone call it text you a link to open a claim I am the claim link only says that this service is not available or you can wait on hold for 2+ hours. And the people inside could not be less helpful

Ni
Review №2

I live not even a mile from the post office and we have random mail times. Sometimes 8 am sometimes 8pm. They just toss packages on our porch and leave. We have dogs and they used to just leave our gate wide open. We had to buy keep gate closed signs and evem so it still happens sometimes. Today we had outgoing mail with our flag up and whoever was driving just blew past our house since we didnt have mail apparently. When I called the post office direct number which took me several other incidents to finally obtain, it just rang and rang and rang. Ive asked to pick packages up when they were at the post office after the trucks left for delivery for the day and I was told no several times and one woman said yes one time. Trying to mail something when they open is a joke because they dont actually open until like 8:10 because theyd rather be talking and you can hear it through the door. Everyone here is lazy and never in a rush to do anything.

Jo
Review №3

This P O might as well not have a phone, I found it impossible to communicate with them this way. The 800 number sends you to national phone system and after jumping through hoops, I was told wait time exceeded one hour. I could drive the 18 mile distance in less time. The 256.number will transfer you to an operator who never answers. This is a relatively new development for a year ago I called and talked to Postmaster. I did not get a mail delivery yesterday and this is extremely rare event (I should have received Outlook as minimum). I simply wanted to know what happened and if it was only me or route Problem. Sad, is P O staff this short?

Mo
Review №4

Worst post office ever. The people working inside are very polite and efficient, but the delivery drivers are completely clueless. They leave your mail at the wrong address at least several times a month. I have had trouble with them for the past 5 years. They have different drivers...but the same bad service. Something really needs to be done. I have called and complained several times, but to no avail. My neighbors are having the same problem. One time I had the same envelope that had the wrong address on it delivered to me twice! This is after taking it back to the post office and writing delivered to the wrong address on it. What else can I do?

Kr
Review №5

Terrible. None of my mail gets delivered on time.....im talking weeks late, if it ever even gets delivered. We are a business and I get calls all the time asking where a payment is I sent in weeks prior! This is going to ruin businesses everywhere!

Mi
Review №6

Just moved in to a new house the mail lady is aware and I put numbers on my box and wrote the names of the mail that should be coming to my mailbox but every since I moved here she has only put a complaint in my box about the number so I fixed it...I have not received my mail or any mail since then and I get paid through the mail..

Ch
Review №7

They are so rude on the phone

Information
2 Photos
7 Comments
2 Rating
  • Address:233 Lee St, Alexander City, AL 35010, United States
  • Site:https://tools.usps.com/find-location.htm?address=35010&locationType=po&searchRadius=10&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext
  • Phone:+1 800-275-8777
Categories
  • Post office
  • Logistics service
  • Money order service
  • Shipping and mailing service
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8–11am
  • Thursday:Closed
  • Friday:8am–4:30pm
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
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