The last picture is what I originally got ( my hands and toes did not match, and they were crooked) The owner reached out to me and asked to fix the issue (The color and the shape) The first time I went there I had a bad experience with the tech as well as the nails. Unfortunately I still wasn’t able to get what I wanted even after going back. The nails did turn out beautiful the second time and the manager who did them was kind and still tried to get me what I wanted. The owner still wants to fix the issue. I appreciate them contacting me and wanting to give me what I asked.
Good quality nails they take their time and they have great customer service. Ill definitely be referring more peopleWith update: 3 weeks later I just finally lost 2 nails and my nails didnt even tear my nails coming off at all and they even lasted threw me changing 2 tires and everyday having a kid lifeAlso I believe it was a girl name nj who did mine
Love it..truly had a peaceful, relaxing time.Nail tech was excellent!! I got a manicure & pedicure. They were polite, listen to what you want..& I found fair in pricing compared to others. She drew a flower on big toes & thumbs perfectly!! I will be back❤️
A very lovely and clean salon. I went with my sister for a deluxe pedicure and it was such a relaxing experience. The technicians were sweet and funny. They took their time to make it a relaxing experience. Not to mention, they’re very good at replicating nail art you show them from Pinterest. Loved it.
My mom and I have been coming here for years. I am very picky about my nails and they always do a great job! I can make an appointment or walk in and see seriously anyone and I know Ill be happy with the outcome! I will never go anywhere else. I will miss Van but know Ill be taken care of by the other nail techs
Great nail place!!! Anne & Annie are amazing! Took my 5 year old for her first mani pedi and they did such an amazing job & the salon is very big & beautiful! Highly recommend.
I love this place they used hot stones for a basic pedicure & gave us water or juice
As a first time customer to this salon I was utterly disappointed. The girl who was doing my nails initially decided she wanted someone else to do them. I thought it was odd but went with it. I requested a manicure and a nail dip. To my surprise they only did the dip no manicure. Which was a little surprising given my cuticles needed to be cleaned up. The girl who did my nails was too busy gossiping with her coworkers and did a horrible job. My nails weren’t filed evenly and one of them had a big air bubble. When I returned to at least get what I did pay for fixed they made it seem as if it was my fault the nail tech I got did a poor job. Now here i am 3 days later and my nails now have cracks from the “repairs” that were made. I’d highly recommend going somewhere else because this place has poor customer service and subpar work. Hopefully they’ll get it together soon because what I got wasn’t worth what I paid for.
I love going here. I hadnt been back since before the pandemic. It was my first pedicure and my nail artist was clean, professional and kind. They are covid safety conscious. Ill be coming back!
It was a wonderful experience. I went to get my sister and granddaughter a pedicure. The staff was so positive and patient with my sister who has dementia. The woman doing my sisters pedi, saw that our was hard for my sister to understand verbal directions, so when she needed to do my sisters other foot, she touch which leg she needed my sister to give her. It touched my heart. And the man that did my 5 year old granddaughters pedi, did it to her liking, and asked her input because her input matters. Thank you all for the wonderful experience there. I never give anywhere a 5 star. But you get one.
The service is really good and helpful, they respond very quick!!
I love the atmosphere here but the quality on nails lacks. I don’t know what it is but this young lady who did my nails put the fake nail where it was soft on my real nail and had no option to pull it off and it took all my nail. It’s the quality of the nail application that could prevent this. Do better please !
Trina is the BEST and always gives the great service. The whole staff is very friendly and provides everything you need! I won’t go anywhere else for my nails!
Love this place, I have been going here for years. Staff is friendly and always is great!
Everyone here is so friendly and skilled! They always get it right. Jenny is my personal favorite, she is so sweet and gentle, she really takes her time to make sure your nails are perfect!
The shop was clean and the people were nice. The massage chairs were great too. My feet feel fantastic!
I love this place! Eye rolling great foot massages!! Nail artist! Best of all great service!
Second time going there and it’s my forever nail place now. Very nice, makes sure I liked it from start to finish and my nails came out amazing. I went with T.Rex i told exactly what I wanted and he just did it not complaints. Will be going to him from here on out.
I have been visiting there every two weeks for about eight visits. You can always see good work on the floor and everybody has their own strength
Appointment pedicures for 2. Worst place to choose out of all the places nearby. Never again. One lady walked around with no mask bumping into people and touching her nose wiping it on her apron. Our techs rushed our overpriced pedicures. We wouldve walked out but since we both needed time away from kids and spouses we sucked it up like champs.
I love this place! They are very nice and very professional!! 10/10 will recommend everyone I know here and will be coming back!!
I had asked the nail tech to fix a very visible mistake on a nail. She then proceeded to tell everyone around her that if I didn’t like my nails I could do them myself not knowing that I am in fact fluent in the foreign language she spoke. I did not want to escalate the situation so I stayed quiet. I will never go here again, they are extremely disrespectful and work was of poor quality.
I love my nails everytime I go
I came out of there with beautiful nails! I will go there again. Very reasonable prices and friendly. Thank you T-rex!
I’ve been going to La Luxe Nails for over seven years now and they never disappoint! All the nail technicians are extremely polite and talented. I never request anyone in particular, I just show up, but now they are doing appointments only during the age of Covid. I look forward to coming and seeing them each month and putting their skills to the test as to what crazy photo I find online that I wanted to try, and they’re always such a pleasure to talk to.. They are very personable and they all keep up with the newest trends, styles, and designs. The salon is very clean and the prices are extremely fair considering the quality of work you go home with. It’s like wearing art on your hands! Might go-to Salon.
I love this salon! I live about an hour away but it is well worth the drive!
I got a pedicure with my wife and let me tell you it was awesome and Im glad I did it! Very professional!
B did my pedi, and it was awesome and hes was very thoughtful and thorough .
I love this nail salon! Ive been to alot of nail salons on the west side and theyre the best! Every nail tech Ive worked with has done an excellent job on my nails! Ive now been getting my nails done with Tam and shes now my go to gal!! Definitely recommend La Luxe Nails!!
I love La luxe Nails! The staff is always super friendly. I always feel welcome and comfortable. Julia is my nail tech. She’s amazing but I have had great experiences with everyone there. I went in for a mother-daughter pedicure a week ago for my daughters birthday. We got the deluxe package and it was the best pedicure I’ve ever had! It felt amazing and my toes looked great and my nails are always done exactly as I like it. Thanks La Luxe!!
I went in for a mani/pedi and got Jordan. She was very attentive throughout the entire two services. The foot massage was so relaxing especially after soaking in very relaxing hot water. When I mentioned I like the water hot she made sure it stayed that way the entire time. She was friendly and chatted with me but allowed me time to just relax and enjoy the pedicure. She asked questions to make sure I was happy with everything. This shop always has great service but Jordan was especially EXCELLENT!!! The mani/pedi from them always last a long time which Im sure is from the quality of their products & the knowledge of the techs. This is a great shop with affordable prices & PHENOMENAL SERVICE, I highly recommend it.
This is my all time favorite nail salons in abq. The staff are always so sweet and the quality is amazing! Definitely would recommend!
NG is the best nail manicurist - ever! My toes are super ticklish and she is the only one who can give me a pedicure gently and professionally. I recommend her highly and wouldn’t go anywhere else. Love! Love! Love!
I love love love la luxe nails! They literally have nailed every picture Ive brought to them! I never leave disappointed! VeryI goodd pricing for the quality or their work!
Absolutely love this place, super friendly, great service, and quality work.
Came on the referral of a friend whose nails are always on point. The ladies are friendly and polite. I love my new set.
Everyone was so friendly and welcoming! They saw us for our appointment right on time. They were attentive and we had a great experience! We used to go to another salon until we were treated badly and La Luxe will absolutely be our new regular salon!
Had my nails and my toes done very sanitation is very well theyre very clean very polite and gets to the point get you in and out nice people
Ive been coming to La Lux nails for over 2 years. I have had pedicures, manicures, dip power, acrylic nails and acrylic overlay. I am always treated with respect and appreciated. I rarely have to wait (however I always make appointments). I am so grateful to be a customer. Thank you for always taking such great care of me.
Great atmosphere and excellent service 👏🏼👏🏼
This is the by far the very best place I have been to get my mani/pedi’s. NG is my go to girl but all the ladies here are absolutely amazing kind and talented. The customer service is great. I always leave here feeling beyond satisfied with the job she has done. I won’t go anywhere else to get my nails done. They offer a variety of services here and they strive to be the best in town!!! 👍🏼👍🏼👍🏼
Tam and Hellen Did An Amazing Job On My New Set. My Nails Came Out Better Than I Thought They Were Gonna Look. Definitely Going Back
Wont go anywhere else. Always attentive and excellent service.
I’ve been here a few times and they are always very clean and nice. Even the basic pedi comes with hot stone rub and towel which is nice. I’m a fan! Thanks so much!
I love this place, not very many salons are good at nail dip in my experience and La Luxe salon really does a great job! No lifting! I have gone back several times and have taken my family as well.
Everytime i come i get the best service and my nails/toes come out great everytime !
I love this nail salon! They always take their time and do a beautiful job on nails. They are all polite and welcoming. I found my new nail place! :).
I love my nails by NG!! Her work is beautiful and all staff are friendly.
Nikki is wonderful! She takes her time and I’m never disappointed with her work. Very professional.
I love how they take their time! They do an excellent job! I would definitely recommend!
Very unfriendly and unprofessional! None of the employees talk freely, as if theyre not allowed to interact.I had to change seats four times at their request while they juggled clients. The tech did not listen to what I had asked for on my nails so I ended up with a tolerable set. It was eerily quiet during most of my time there. Their credit card machine wouldnt read my chip card so they yelled back and forth about my no good card in front of the entire, busy salon, kept entering the number wrong then demanded I leave my phone to go get them money or call someone to bring money. I had to show them my online account balance before they brought over someone who properly entered my card and the transaction went through. There was no acknowledgment of their mistakes or any apology offered. (Side note, I immediately used my card at two other stores without incident). I will not return and do not recommend.
I called the salon but there was no answer. Maybe like 5 mins after I received a call but i didn’t know who it was so i didn’t answer. Then i got a text right after & it was the salon texting saying sorry they missed my call & were able to help me with what i needed & i loved that ! In my experience salons never call me back, i just have to keep calling. So that was awesome!
Ive been going her for over a year absolutely amazing!!!💓
My new go to!! The workers are all nice and great at what they do. They took their time, made sure to get every detail and polished them perfectly! I am really picky with my nails and Im 100% satisfied! Overall, the salon is clean, service is attentive and the quality of the work is high! will definitely come back! Really recommend!
V was my nail tech, and she did an amazing job!!
Definitely recommend Tam. She does a great job. And makes sure that you are completely satisfied with her services. Her customer service is awesome.
Great ! Got the Deluxe Pedicure and loved it. Will Definitly come back for That. Loved the option of scents and the whole service provided was worth every dollar. Got a scrub, lotion, hot towel treatment, stone rub, and bag service that helped take dead skin off. Best pedicure in a long time.
Customer service was NOT welcoming and kind. Rushed job on my nails. Was very demanding of payment as I walked in, instead of allowing me to see what the finish product looked like and if any adjustments needed to have been made beforehand. (I was willing to pay extra if we needed to make edits on them). Will more than likely not go back or recommend if you want quality work for what they charge to just take from your hard earned money meant to treat yourself in a positive way. Beautiful facility with terrible employees that are not trained well on how to be well mannered in customer service.
Hello my name is Desiray Salaz I was in there today my sister took me for the first time I received a Mani and a pedi by Jenny she did an amazing job my feet look and feel so much better they are soft and Im in LOVE with the way they both turned out my fingers also feel great my cuticles were really bad and she fixed all of it for me I will definitely be a repeat customer thank you 😊❤️
Always a good experience. Clean and super friendly! Tam did my pedi today and more than happy with the results!!!!
Julia has been my technician for several year’s. She is the best!
I had a bad experience when I got my first set done, but I got them redone and they didn’t let me down this time. I am absolutely obsessed with my nails. Thank you La Lux for making my nails what I wanted. I can’t wait to go back.
Very nice, professional and clean. Great work and designs!
My girlfriend goes there she seems to like it I have absolutely no opinion other than I walked in to say hi to her and I couldnt stand the smell for more than 10 seconds
I first came to La Luxe in Fall 2014 and enjoyed the friendly and excellent service. Just came back for a second time this summer and the experience has gone way down hill. Abrupt greeting at the door, directed to a chair that hadnt been cleaned (had to move the old, dripping fast food cup from the side table in order to sit down). The attendant barely spoke to me except to bark Foot back in water! or to ask me Just a pedicure? When I started to answer she replied Yeah, yeah, I just wanted to know what you wanted. She then pulled out a Dremel tool and ROUGHLY jabs my feet with it - it hurt! She never spoke full sentences, just tapped my feet to signal when to put them in and out of the water. The rest of the time she spoke in a foreign language to her co-workers. I was so glad when it was over. It was uncomfortable and I felt like I was on a production line. Before she was halfway done she pointed out a co-worker and said Shes taking payment now. Seriously? When that attendant came by I offered her my debit card and she rudely replied Just give me a second, okay?! What a shame. Not ever returning.
Nikki is great and I would definitely recommend!!! Beautiful nails and very thorough
I love my nails i went to julia and she did amazing book your appointment now!
Kind staff and up to date with new trends, Reasonable pricing.
LOVED THIS PLACE!!! they are always so nice & the nail salon it’s self is just poppin
Place is always clean, and everyone is always so attentive! Julia is awesomeee! ❤️
Great place to come and get your nails done
I enyoy coming here they are very friendly and clean etc
Never a time I was not satisfied. Love my acrylics every single time AND they’re affordable!! Waxing is also great, gave me exactly what I wanted! :)
I came in, the lady attending me was super nice and chill, they did my pedi and my fill and I’m extremely satisfied with the results, the lady that did my fill even said my nails looked sexy I love her!!!!!
Angie did a great job. A perfectionist. I love that.
Worst Experience Ever. We went as a group before our Baby Shower and They could not seat us Together when Getting our Nails done. And the Lady was just on her phone the whole time! Definitely will not be coming back here again..
Well my friend and I went to [ct] and after shopping a little bit we decided to stop by a nail salon. Was pleasantly surprised about how well my toes came out! Reasonable prices (lower than a few others in the area). I liked it, and will be back.
Loved my service today. I came in late & the staff was amazing at working with me quickly to get me out the door to make an appointment I had. Great customer service totally!
I called to make an appointment for a Saturday am for 3 people and there was no fuss. The staff is so friendly always humble, quick, efficient, and they do a great job. I will continue being a loyal customer and I highly recommend this place.
Theyve upgraded some which is nice. Ive followed Nikki from other shops thats how much I love the way she takes care of me & my nails. Remember to ask for Nikki.
Most unfriendly rude place. You tip 25% and get a no thank you.....99 % employees speak no English, so your ignored, make you feel like your bothering them. Wasted my money there and time. Niki is the only friendly employee who speaks English and acknowledges you as a customer. I’ll never go there again. NEVER
Good customer service, very friendly.
I stumbled across this nail salon via Yelp. She was friendly and efficient. Awesome location and great staff. I will definitely come back here, its good prices!
Nail techs were talking poorly about a certain costumer said her first and last name in front of me and another woman as we were getting manicures. Saying how this costumer wanted to dispute a payment and now they are going to deny service to her next time she comes in. Very unprofessional and breach in confidentiality. As I write this now Im nervous the salon will ask each other if they know me and deny me while speaking front of other costumers. Either way I will not return.Also, both nail techs were discussing their income taxes pay and their pay at the salon.
I came here only because the salon I usually go to was on vacation.The first time I went it was what I expected. I got my acrylic nails filled, got a nice color and was out in less than an hour which is great. The lady was really nice.The second time I went, it took 2 and a half hours which was just extremely off-putting. I understand that popping off my nails is bad, but I prefer it as Im usually done in an hour. I had time-sensitive things to do that day and had to cancel all of them. The tech was really slow in every thing she did and was distracted. She didnt rush until her friend came in to get her nails done. I had acrylic shavings under my nails and one of the gel topcoats was lumpy so I had to sand it and redo it by myself at home. I had also asked to round the corners a bit so that they didnt snag, scratch and poke things or me but they were still sharp. She also told me that whoever filled my nails, which was my first visit, did a poor job as water had gotten in and was trapped so there was a bit of mold. Luckily it could be sanded off.Ill be heading to another salon in case my regular nail salon isnt available.
Started going there 2 months ago & things seemed to go very well. I took my daughter & later even a couple of friends. I went back. 3rd time & discovered my girl was no longer there. I tried someone else out. I just wanted to find a place & not have to be jumping around. Well BEWARE!!! As one post said everyone is welcoming there--dont be deceived. You dont know what kind of mood the manger there is in & how unprofessional, nasty & down right rude she will be one time & the next up & happy. Theres too many places around to have to give my money to a down right snob!! Dont take the chance.
I’d give them no stars if I could. They completely messed up my nail design. And they cut my skin near my nail. Agh just awful awful services. If you could avoid this place you should. Just terrible service extremely rude!
Always do a great job specially tam!
I love my nails!!!
I live close to this place so I been a customer since they opened. My technician was very patient and didnt rush anything. The spa is clean, relaxing and my manis were awesome. Best spot in the area, hands down!
WORST SERVICE EVER! If I could they wouldn’t even get 1 star. Today I went in to get a pedicure like I always do because I get ingrown toenails and the people at la luxe nails have always been really good at taking them out for me. So the lady starts doing my toes and she starts to try to take out my ingrown and it starts to bleed so she moves to my other nails and does better until she makes another one bleed but keeps trying to do whatever she was trying to do and makes it bleed more I eventually pulled my foot and she said “sorry there is a lot of dead skin” but I didn’t see anything. I forgot to ask for her name and when I went back to ask for it they didn’t want to give it and started being every rude and said a manager would call me to talk about my service but doubt they would, but I was honestly just telling my friends and coworkers to go there because I’ve never had bad service but after today I will make sure no one I know goes there. They for sure lost me as a customer.
A lot of attention to detail!