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Ahern Rentals
3120 Pan American Fwy NE, Albuquerque, NM 87107, United States
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Ahern Rentals

Comments
AR
Review №1

Great serviceability, prompt response and delivery. Thanks

Pe
Review №2

Great service very helpful staff. Excellent prices.

Mi
Review №3

I called before I headed down and they were the only ones that had what I needed--a manual pallet jack.I was helped in under one and a half minutes and out loading my car in another two minutes after taking care of the drivers license and credit card. The $30.00 I was charged was $15.00 less than the closest competitor.When I returned it the next day I was in and out in less than 30 seconds.Just a note for those of you who would be driving I-25 southbound. You need to exit at mile marker 227. Go to Candelaria and turn left. Go to the northbound frontage road and turn left. Ahern will be immediately on your right. Have a good time making or tearing down or somewhere in-between. God bless.

Ji
Review №4

Great staff on board. Taking care of fast.

Ma
Review №5

If I could give this company less than one star, or possibly take away a couple of the obviously fake 5 star ratings on Google, I would.Long story short: I needed a 12” chipper – one of those machines that grinds up tree limbs that is towed behind a pickup truck. Ahern had one but would not reserve it until I drove down to their office and paid $952.75, a week ahead of time.Since I needed it for the next Tuesday, I called on Monday to make sure the machine was going to be available. My landscape contractor also called, and we were assured it would be ready Tuesday morning.Well, I got there, along with my contractor’s 4 man crew at 6 am, and were told the machine was not returned, and would I like a full refund. I told them no, as I had a 4 man crew waiting for the machine, to work it all day. We waited for an hour, as Ahern could not get in contact with the previous renter until 7am, at which time we found out the machine was in Santa Fe.Ahern told us they would get the machine back from Santa Fe, perform a full service on it, and bring it out to our job site in the East Mountains. At 12 noon, they showed up with the machine, but it ran for only 1 hour, until it overheated and stopped running.My contractor returned it on Wednesday morning, and Ahern told him they would charge me for a half day rental. I called up to confirm the charge on Wednesday morning, and I objected to the half day charge, at which point the rental manager got on the phone and told me they really went out of their way to get the machine to me, and they deserved to get paid.When I pointed out that the entire situation was due to their mis-management and not delivering the goods, he told me he would process a full refund, but I could never rent from them again. That’s fine, as I never intended to rent from them again.For those of you intending to rent from Ahern, expect to be “served” by lazy rental agents, who have no concept of whatever costs, or time off, or other factors you go through, to be able to utilize a piece of rental equipment to get done what you have to get done.After all their screw-ups, the proper response would have been a call to me by the manager to apologize for wasting so much of my time and money, no-charging of the defective chipper, and a free half day rental for something in the future. That might have conserved my business for the future. Instead, the manger acted like a victim, and banished me from renting from them in the future.Ahern Rentals – STAY AWAY

Fr
Review №6

Helpful and friendly staff.Great to work with!

Bu
Review №7

Construction rentals... Big and small.

Jo
Review №8

The guys at agent have what you need and always get you taken care of

Aa
Review №9

Cool helpful guys

Ed
Review №10

Quick service, easy access

Jo
Review №11

Top notch service

Be
Review №12

Great customer service

Je
Review №13

Good machines for rent

Information
10 Photos
13 Comments
4.7 Rating
  • Address:3120 Pan American Fwy NE, Albuquerque, NM 87107, United States
  • Site:http://ahern.com/
  • Phone:+1 505-247-4300
Categories
  • Equipment rental agency
Working hours
  • Monday:6am–5pm
  • Tuesday:6am–5pm
  • Wednesday:6am–5pm
  • Thursday:6am–5pm
  • Friday:6am–5pm
  • Saturday:Closed
  • Sunday:Closed
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