My first time there and certainly not my last! My first encounter with Mickey (the owner) was him kindly asking me if I would like some water, which I took. It really is true that first impressions can make or break an experience! Mickey was super helpful, knowledgeable and tells you the truth! I went in to get an air bag light reset due to me unplugging the front passenger airbag indicator light during a radio upgrade. He reset the light and very politely told me that putting in a cheap Chinese radio takes away the communication of lots of electronics from one another. He and his employees got the job done quick and at a reasonable price, gave me a firm handshake and I was on my way. When I got home I immediately pulled that junk radio out of my car (which I was already on the border of doing since it was laggy) and put the OEM one back in. Also his assistant Bella I believe was her name, was also very kind and made sure that I had been helped with my issue. The atmosphere of that repair shop just screams peacefulness and trust. Its a shame theres not many places like this left. Im sure glad I stumbled upon it though. Keep up the great work guys!
I have a 12 year old Mercedes in excellent condition and low mileage. I won’t take my car to the Mercedes Dealership because I’ve not had good experiences with them on the West and East Coast. Saying that I was looking for someone who I could trust with service and knowledge. I met Mickey at Jim’s and his love of cars and expertise hit the spot. If you have a car you really care about, go see Mickey at Jim’s. When you want the best, start there.
Friendly family oriented business. They keep you informed on whats going on with your vehicle the whole time they working on it and they do great work!!!! I highly recommend it to anyone who needs work on there car. (Bobby)
Mickey and his crew always do a great job at a reasonable price
To be fair, I have not been to the shop nor had them work on any vehicles. I called for a price on an alignment and rather than give me a price the man on the other end rudely asks what makes you think you need one? Thats160 bucks i will give another shop who will speak to me over the phone in a civilized tone. Customer service is key to getting people in your front door.....
The Best service I could find and receive in Abq Couldn’t find any other shop that knew what they were doing with my Mercedes c class and once I brought it here he knew right away and fixed the problem fast, wouldn’t let anyone else touch my benz but you! Thank you again for getting my coupe back on the road
Very competent work. Repairs completed correctly and on time. Has the tools and equipment necessary to service both older and new cars.Great on electrical problems. Excellent source for parts.
Had to have my Porsche trucked to Albuquerque and needed to have the car received and stored for 10 days. Mickey did a terrific job and stored the car in his warehouse until I arrived. Great guy who went out of his way to help me.
If you are looking for a fancy dealership waiting area and free beverage dispenser, this is not the place for you. If you are, however, looking for a knowledgeable and quick foreign (aka German) auto repair shop, come here. They have always been reliable in diagnosing my auto issues and allowing me to be part of the repair process. They know what they are talking about and when it comes to those pesky foreign auto issues, they can track them down.
Mickey says he fixes your car like it was his car and he is NOT kidding! I brought my Mercedes in for what I thought was an expensive starter issue. After a diagnoses Mickey nailed the issue as a minor and inexpensive component of the fuel pump. No needless repairs, no extra charges and best of all no BS. Mickey showed me the print out of the diag and a couple of things I will need to repair soon. This is an honest tech shop and I will definitely bring my car back. Thanks for taking care of my pocketbook Mickey!
Great place to get your Porsche repaired. Mickey is a good person who actually cares about you.
As a gal from Brooklyn and the daughter of a mechanic, I was impressed with Mickey at Jim’s Fine Cars. He was incredibly helpful and accommodating with my son’s car - a 2009 Honda Civic - when it was time to leave school in Albuquerque and come back to the hood. We will definitely use him again.
One of the best places in the state (if not the best) for your German auto!
I took my 2003 Mercedes e 500 here for a diagnostic I informed them the transmission was in limp mode and it needed motor mounts I asked him for a quote of the expenses it would cost to resolve the issue and have my baby back to normal unfortunately after a few days with the car the professional Mickey only was able to tell me everything I told him and had no quote to fix my car I am very convinced he is just prejudice didnt even take in to consideration Im a Trump supporter and legal citizen he looked and spoke to me like I should be deported Ive never felt so insulted in my life I personally will never go back
Hard to believe that a guy from NJ would write a review for a shop in NM(?), but I felt compelled to share the good will that was extended to me by Mickey. I was buying a vintage Porsche in NJ and found Mickeys contact on the Carfax report. When I reached out to him early one morning, he was just opening his shop. He greeted me with enthusiasm. He knew the car immediately and within a day I had pictures and PPI report, he had done just a few weeks before. While this information was invaluable to my purchase, his willingness to share with me his insight into the car, and talk with me, was an unexpected, random act of kindness that I will no doubt be paying forward. Never met the guy and dont know what he looks like, but if you want an honest mechanic and someone who knows Porsche cars dont look any further.
Great place for your foreign cars to get fixed fast service great prices
Wow this place is great and honest, I have sent my mom here for her Mercedes. Nobody in New Mexico can do what they do here.
Micky was a saving grace on my trip! Thank you.
Very knowledgeable about Mercedes Sprinter, awesome customer service. Highly recommended if you are in Albuquerque area!
Wanted another 10 years out of my Audi that Ive loved. Just picked it up and it purrs like its brand new. Heres hoping to another 10 years!
Wow. Save yourself money and trouble, and go to a good mechanic without a huge attitude. When I asked about their experience with an older vehicle, (a legitimate question) the jerk on the phone got all insulted, instead of answering the question. Dont want my business? Wont answer questions about your qualifications and experience? Bye!
Was very rude when all i wanted was too look at all his old Mercedes so today he lost a costumer that was about too spend thousands
Very knowledgeable staff,willing to help however they can.
Great place for foreign car machanics
Very good service - always
Excellent service
Jim is good people to know
Good knowledgeable staff
Speechless! Terrible experience.