Professional and knowledgeable service from day one. The entire experience was hassle free, and I was kept informed as to the progress of the purchase of parts (delayed slightly due to their supplier - over which they had no control). The technician was friendly, respectful, knowledgeable, and on time. I would highly recommend Sarahs Appliance Repair - such great service is, unfortunately, so rare these days.
The only thing that was disappointing was how long it took to get an appointment. It was almost two weeks before a technician could come to our house. However, they were very good on the phone and were as helpful as possible. Jason gave me an arrival window that gave me time to get home. He was there right after I was. Jason was in and out in 15 minutes and our oven works correctly now. He did a great job. Thank you!!
Great experience! The woman who helped me book the appointment was friendly and helpful. On the day of the appointment, the technician called ahead of time to let me know he was on his way. He arrived right on time and was professional, courteous, and efficient. I was getting a problem with our dishwasher diagnosed first, before deciding on repairs. He clearly explained what was wrong and was honest about the cost to repair versus the value of the dishwasher. Everyone at this company was extremely professional and helpful, and they were very up-front and reliable with services, price, etc. I will definitely use this company again in the future for any appliance repair needs!
5 Stars: Excellent service from Technician Daniel, very knowledgeable and conscientious after the Igniter in our 9-yr old oven failed, tripping all 3 Carbon Monoxide alarms. The Dispatcher even answered my text on a Sunday evening. Thank you!
Daniel was prompt polite and professional. He throughly inspected my refrigerator and diagnosed the problem. Completely explained options and pointed out both the benefit and risk of a repair on this particular appliance.Based on my experience I highly recommend Sarah’s.Thanks for the great service. Very refreshing.
A great experience. The technician was very knowledgeable and efficient. He quickly analyzed and resolved the problem and was able to communicate the issue is a very understandable way. Excellent!
Very professional on time pleasant and fast. I appreciated their tolerance for our dogs.
Jason was wonderful, our Whirllpool fridge went dark, and the first, obvious fix did not work. Jason did some research and found that this was a common problem and found another work around. We now can see stuff in freezer and fridge! Also, Sarah’s was meticulous about phone and text appointment reminders, and was very responsive about answering calls. I may never buy another Whirlpool appliance, but if I need work done in the future, I will definitely call Sarah’s.
We called them over a month ago to repair a newer Samsung washer thats about a year out of warranty. They were very backed up, but we decided to wait given their positive reviews. They came today and were here for less than ten minutes.The repairman turned it on and told me what I already knew. It didnt work. He then told me that he got an error code that I couldnt see, saying the motor was bad. He never pulled it away from the wall, or bothered to remove the back panel. So its hard to gauge the quality of his diagnosis.He then said it would be at least $800 to repair, so Id be better off buying a new washer. I paid him the $100 for his five minutes of pushing buttons. Then looked up what a new motor would cost.Its a $116 part. So I called customer service and asked how they got from a $116 part to an $800+ repair. Surely labor couldnt be that expensive.They said they couldnt tell me their labor rate because it varies depending on the complexity of the job. Isnt that the point of an hourly rate? More complex jobs take longer. So it kind of works itself out.Anyway, they agreed to send an estimate and its as sketchy as I expected. $150 for the motor. $16 shipping for the motor. (Reasonable so far.) Then they added $190 for what they listed as a motor control. The part is actually the electronic control board. And it would show an error code if it were bad. Then they tacked on $125 for a motor cover. How does he know the cover needs to be replaced having never looked at the one thats there? Then another $209 for labor. Which I would say is reasonable.The whole thing left me with the feeling that they were not interested in doing the repair. It was more profitable to charge $100 for literally nothing.
After my ice maker was inoperable for over 6 months, I called Sarah’s Appliance. They were able to schedule immediately. Thomas the tech called and showed up promptly on the scheduled day. He was quick to troubleshoot the error and replace my ice maker. I must note, after calling Builder Source (where the fridge was purchased) they were going to charge a diagnostic fee of over $100, plus $50 for every 15 min to troubleshoot (yikes)!! I will call Sarah’s for all my future appliance corrections, and will request Thomas.Great experience, and great customer service!
Daniel arrived after calling on the way. He was personable, pleasant and polite. Our dishwasher continued to leak – even after a door gasket replacement from another appliance repair shop. We also thought the dryer might be drying at too high a temperature – we kept seeing little black marks on white sheets. Daniel is not only knowledgeable, but he is curious, enthusiastic and precise. He was as confident and professional and happy to diagnose the problem as any of the best fellow physicians I worked with when I was in practice. He was proficient, figured out what was going on, and explained everything. We could not ask for more. Thank you, Sarah, for having such outstanding individuals on your team!
I was very impressed. Repairman called that he was on his way. Arrived on time courteous and friendly. Found the problem and fixed my washer. I was very pleased and will recommend to my friends.
Wow. Could not be happier with the help I’ve gotten from the Sarah’s Appliance Repair team. Our stove had been on the fritz for the last few days, and within a few days Sarah’s repair team was able to come in and get it repaired in a jiff!They will be our go-to for all appliance repairs from here on out. Would highly recommend. 10/10!
They charge you a service fee just to come look at appliances and then you get a quote for possible repairs. $1,500.00 later and the parts are on back order. You don’t realize how important it is the have an appliance until it’s not working anymore. Weeks later we still do not have the repairs needed.
Awesome service from Daniel! He stayed late to fix our washer when he didn’t have too and we are very appreciative. Daniel was also very professional and knowledgeable. I will definitely call Sarah’s again if i need an appliance fixed. If you need your appliance fixed request Daniel.
Had a Frigidaire refrigerator where the ice maker was continually icing over. Had multiple other companies come out while in Warrenton, was never completely resolved. Took to the internet and found this was a fairly common issue. Enter Sarahs Appliance repair and a young tech named Daniel. The most respectful, honest and informative tech out of any service call for anything that I have delt with. After a throughput diagnosis and verification of parts, in depth explanation, I wanted him to fix my fridge. I do not thing this refrigerator has worked this well, even when it was new. The price was fair. Once again, Daniel represents a model employee that I cannot praise enough. I would highly recommend Sarahs Appliance repair for any appliance needs you might have. Thank you so much!
Had an awesome experience getting our ice machine fixed on our Frigidaire. They were able to come out in a timely manner, even with us living in the East Mountains. Turn around for the part to arrive and them to come back out, was a fast turn around.
I was trying to pickup a replacement part for a refrigerator. But they do not offer that service. But the customer service lady who answered seemed nice .
DRYER VENT CLEANINGTerrific! Last vent cleaning was about 3 years ago. It was time for another cleaning. Found Sarahs online. Phone receptionist, Megan was very helpful. Alex came today - he called on the way; he was masked, careful, professional, pleasant, efficient, informative, and tidy. He answered all my questions. I learned about air flow measurements (feet per minute) - measured at the end of the dryer vent prior to cleaning and after. He cleaned some lint inside the dryer. We improved our air flow - that should help with dryer efficiency. I know we are lint free and theres no fire hazard. Will certainly call Sarahs when its time for another dryer vent cleaning.
Daniel came out and repaired our Samsung french door refrigerator last week and did a great job. He was on time, very knowledgeable and professional. Our refrigerator section was only getting cool, not cold. He diagnosed the problem correctly before even taking the unit apart.All the parts needed were on his truck and he explained everything as he went and gave us options as to possibly having other things replaced while the unit was apart. He was very careful and left everything clean and COLD.Sarahs is now at the top of our list for any appliance repair.
The tech sent, Jason, was extremely polite and professional. The work was reasonably priced and completed on schedule. If you need appliance repair done and want to support a local company, you cant go wrong with Sarahs.
Highly recommend! Parker was punctual, efficient, professional, and very customer service-oriented. He fixed my washer, explained the cause, showed me how to perform preventative maintenance, and explained how to contact them for any follow up/questions. They provided and followed procedures regarding COVID-19 to keep all parties safe, which I appreciated! From the initial contact until the end of the repair, I could not ask for better service! Thank you so much!
Always prompt, courteous, efficient and high quality workmanship.
The service was top-notch from start to finish. I have an old wall oven, and I doubted that it would be possible to replace the heating element that burned out. The person who took my call (Christian) was very responsive and helpful, and the technician who came to my home (Daniel) went out of his way to locate a part that would fit. He had it installed very quickly, and everything works great. Every member of the team was very professional, and the repair price was extremely reasonable. I highly recommend Sarahs Appliance Repair.
Found a good reviews for Sarah’s while looking for vendors on the NextDoor app. They had to be good because they were booked solid for a week. After seeing their appliance van across the street at our neighbors, I decided they must be worth the wait...and they were!It is nice that they have a cancellation list so my wait ended up a bit shorter.The service tech, Matt, was very professional, friendly and worked expediently to diagnose the problem.They were very reasonable in their service, labor and parts fees.
Waste of $140. My over-the-range microwave oven went dark. It was exactly 3 years old. Repairman said the fuse went out because the door handle latch was broken. Microwave was 3 years old. He said the cost to repair would be $690. The microwave new is $199. I wished I hadnt wasted my money on them.
I would highly recommend. Sarahs Appliance Repair was affordable, reliable and great customer service. Thomas Valenzuelo was very professional and knowledgeable. He explained the problem and went over options. In addition he showed me some preventative maintenance for the future.
Great company, I have been using them for years now. Willing to go the extra mile with loaner equipment when I needed it. They are willing to talk you through what they are doing to help educate the customer. I highly recommend Sarahs for appliance repair.
We had this company out for the first time yesterday and were so pleased with everything about this business. They were efficient and had our dishwasher diagnosed and repaired in under an hour. We are new customers to stay! Thank you.
Honestly just impressed by the kindness of the employees. Have had a few come out to the house now and they’re always so kind and patient with my lack of understanding when it comes to appliance repair. Feels like there is a sense of community and I know my repair guys on a first name basis.Will be using these guys from here on out.
They werent able to fix my commercial equipment but they answered my call right away and gave professional service and a referral. Thank you!
THANK YOU, Sarahs for your impeccable work on repairing my fridge. your follow up and willingness to make multiple trips is truly appreciated. There were a few issues with my fridge and Sarah personally ensued my fridge was fixed PERFECTLY. This is a great team and I truly appreciate the customer service. THANK YOU
I am really appreciative of the honesty and straightforward discussion of cost for the repair in question. Jason was the professional repair person who came out to address the problem and he was lovely and clear in his presentation and recommendations. Thank you.
We have two homes. We have the home we live in and we have a rental property. We have had representatives from Sarah’s work in both our properties. We have always been satisfied. The repair person always showed up on time, was able to perform the proper repairs, and we’ve never had to have them come back for any issues after an appointment. Sarah’s Appliance Repair has always treated us exceptionally well and we highly recommend them.
After experiencing a problem with my 10-year-old washing machine, LG provided two choices of local appliance repair shops. I looked up both companies to check their hours of operation (Sarahs was open until 7 PM; the other place closed at 5 PM) and also checked their Google Reviews (Sarahs had a 4.8 rating out of 185 reviews compared to the other company with less than 30 reviews that were not quite as high). Because of these reasons, Sarahs Appliance Repair was the obvious choice. Not only was I able to call the day my washing machine failed, but I was able to get a repair appointment the following day! They sent out a tech named Parker who was communicative and easy to work with. He was able to change out the drainage pump that day to get us back up and running (in less than 24 hours since it broke). I highly recommend their services!
I was always informed when the technician was on the way. He observed Covid protocols and was professional and personable. I felt for the time spent and the repair, the cost was very reasonable. If another appliance has need for some TLC, Sarahs Appliance Repair will be the first I call.
We had a great experience with Sarahs Appliance repair and their technician Daniel Rogers. Daniel had two appliances to repair, and he took care of one on the first visit and promptly got the parts for the other one ordered and installed on a second visit. He was very efficient and skilled, and he rigorously kept all the social distance and cleaning protocols. Well be back the next time something breaks.
We called Sarahs to fix our oven. A positive experience all the way around. Scheduling was easy and friendly. They even sent an email with the name and picture of the technician coming to our house! Parker explained what was wrong with our oven, ordered the part and fixed it quickly. He was professional and friendly. Thank you Sarahs! We will definitely recommend you.
I needed by dryer lint cleaned out. The technician did a great job and quickly, cleaning inside and all dryer exhaust ducts. Would definitely use this company again for any appliance service
The technician at Sarahs Appliance was both professional on time and very friendly. He spoke to me in a way that I could understand and was able to convey to me my different options for repair. Highly recommend!
I had difficulty putting in a replacement water filter in my Whirlpool refrigerator. It was under warranty and Sarah’s was recommended by Lowe’s. The technician, Daniel, came on time, replaced the filter and gave me further instructions on how to do it and also gave me a ‘tour’ of the refrigerator’s bells and whistles. He also tightened one of the handles on one of the drawers. Very polite. Very careful. Very knowledgeable. I totally recommend Sarah’s Appliance Repair. Request Daniel!
Daniel did a great job!! He literally fixed the issue within five minutes of walking through the front door. Amazing! He is a very good communicator and asked the right questions as well as gave solid and helpful answers to any and all questions I had. Excellent service and very professional and friendly. I will keep using their service. Thank you. SLiz
I had Daniel come and visit my house. I felt very safe for both him and myself with what he did when he entered my home. He was very good at explaining what the problem was. I would highly recommend Sarahs Appliance!
Daniel was very professional. He was knowledgeable about my ovens shortcoming and repaired it to satisfaction. I also appreciated all the proper precautions taken to ensure the health of my family, and himself in this time of COVID-19.
I would highly recommend this company. Daniel was very courtesy and professional.
I one day made the mistake of offending my refrigerator by committing the ultimate sin (apparently): unplugging it for 5 minutes. I work in science, so I like things kept very precise for temperatures, and to my dismay, big Samsung much preferred 10º warmer than usual - so I gave Sarahs Appliance Repair a call. They were super helpful in getting information for setting up a repair, ensuring both me and their tech would be as safe as possible during a global pandemic, and super communicative all through the process. Whats more, the tech was extremely kind and friendly, and everyone an absolute pleasure to interact with from start to finish. I would happily use them again, and am thankful for their help with my miffed Samsung fridge.
They were on time, transparent with repair and cost involved. I would recommend you call them for any repairs you may need!
Comes with 1 year parts warranty and I-think-90-days labor warranty.
Daniel was extremely kind, quite and precise in his diagnosing what was potentially wrong with my dishwasher. He gave sound options that were directed to letting the customer make the best choice. Extra props for being kind and tolerant to the 4 month old puppy running around!
I emailed on a Sunday after hours and I was immediately contacted Monday when they opened to schedule an appointment. The tech that came out was Daniel. He stayed in contact with me on my appointment day to let me know when to expect him. Once there he was very professional and extremely polite. After his diagnosis of our washer we decided not to repair the unit due to part availability and cost, main control board. Even though we decided not to repair he was still very friendly and professional and even answered many of our questions about new units. Overall it was a very refreshing customer service experience. Other companies should use Sarahs as a bench mark.
The whole experience with Sarahs Appliance was excellent. They communicated very well and the Technician Parker showed up on time. My husband and I were very impressed with his knowledge and he was a pleasant young man to work with.
From the initial phone call, scheduling, to the tech arriving, TOP NOTCH SERVICE. I’ve always been skeptical of appliance repair companies for the simple fact I used to see them in the same light at shady auto mechanics. Simply based on past experiences. Sarah’s is NOT one of them. Everything and everyone was professional, kind and most importantly, honest. My repair was simple fortunately but the time was taken to ensure there was nothing else wrong, very transparent and didn’t immediately try and sell me a part that wasn’t needed. I will recommend them and will be using them in the future if something else comes up. Thank you.
Parker E did fantastic for us... top notch!! Office was friendly and professional too. Great local business for sure.
Outstanding service and repair for our range -- which has never worked properly since purchase. Parker, a smart and diligent service technician, diagnosed the issue, ordered then installed the right part, and now it works perfectly. Dont procrastinate for 9 months like me. Just call Sarahs Appliance for great service.
I was stunned at the level of service this company and their representative provided. Cheerful, on time (even a bit early), professional. I will definitely recommend to others and will use again if I have need.
Daniel, the serviceman, was cheerful and left everything clean and working. I felt comfortable with the precautions they took in these times of Covid, and I would definitely recommend Sarahs to everyone.
Parker was awesome! He called when he was 10 minutes away to inform us. He was professional and friendly and knew right away how to fix our dryer. He accomplished the repair quickly and cleaned up after. He explained all about the repair. We would highly recommend him for all our jobs and will give him and your company top ratings. He is the best we have ever had repair our appliance. We will refer him to all our friends.
Sarah came out personally and fixed my washer. She was extremely nice and very helpful. I found myself an appliance repair company for life. Thank you guys!! I would recommend you to anyone that needs appliance repairs.
Daniel came out to our house to look at our broken washing machine. He got to our house and immediately got to work. He is extremely kind and professional! I would highly recommend Sarah’s to anyone needing help with their appliances! This is the 3rd time Daniel has been out to our house and every time everything is absolutely perfect!
Sarah’s Appliance Repair continues to provide excellent service at reasonable prices. Daniel is as polite and courteous as anyone I have ever met. He was extremely efficient. 100% Satisfied.
Lee and Parker were amazing technicians. They were friendly and efficient. We could not have asked for better service. The phone receptionists were also very cordial and friendly. This is truly a professional company.
Made the call in for a broken dryer, unattached the parts, got in over my head and these guys made it super simple. Easy to schedule, great knowledgeable technician who did an entire appliance work up to see if anything else was problematic while they were there, I will certainly refer and call on them again should I have another appliance need to get looked at. Thank you so much!~MD
Sarahs Appliance is fabulous - I have used them several times for my business and home. They arrive promptly, the service technicians are friendly and knowledgeable, and they do a great job. Theyre very honest and will tell you whether the appliance is worth fixing or not, and wont sell you anything you dont need. My latest repair was a fridge that was making a horrible noise and I expected an expensive repair. It turned out to be just a minor adjustment and it was fixed before the tech left, for just the price of the service call. Highly recommended!
I called for a service person to fix my washing machine. I was very pleased with the quick service visit. They assessed the problem and ordered the parts. The repair was quick and easy. I would recommend this service company.
Impressive company. Excellent work. Daniel, the company Technician and representative, was extremely knowledgeable, polished, accommodating, and professional. He was the kind of person you are happy to have in your home. Best of all he loves the company he works for! Admires and respects his boss! This company is a winner. I will call them whenever I have a problem in the future.
Daniel was polite, pleasant, articulate, excellent technically, and left everything clean. He was honest with us about the cost to repair our 7 year old washer vs. buying a new one. Cost was very reasonable. Will definitely call this company again for future appliance repair.
I came away with a very positive impression of this company and the training it gives its technicians. My appliance is a Kenmore and Sears is out of business, but that was not a problem. Definitely a plus.
We had a good repair man who moved out of state, unfortunately… And so he suggested Sarah’s appliance. And we are very glad that he did. Parker was our service tech and we are very satisfied with his performance. Very professional, very knowledgeable....He even got excited because our refrigerator was one he had not had the opportunity to work on before.No complaints, satisfaction delivered… Thanks Parker!
Everything you need for an appliance repair company... Responsive, Courteous, Professional, Knowledgeable and Friendly. Called in the afternoon to set an appointment for the next day. Parker arrived as promised and fixed the dryer. No need to order or find parts, he had everything with him. Parker did a great job! When we need appliance repair in the future, we will definitely call Sarahs.
Daniel was assigned to our dishwasher repair—he was very considerate of our home, his diagnosis was accurate and he was able to explain the problem very clearly—the repair was as described with no surprises. He left the work site very clean and was extremely courteous. We will without question use Sarah’s Appliance Repair again and recommend them to anyone in need of appliance repair
We chose this company based on their excellent reviews and we were not disappointed. They offer prompt, reliable service when you need them the most.Jason was our technician and he was courteous, friendly, honest and sincere. His professionalism put us at ease and his expertise got the job done right.
Extremely impressed by Sarahs Appliance Repair from the friendly call service to prompt and professional service call and repair by Thomas. Highly recommend and will always use Sarahs for appliance repair needs.
From my first contact to completion of the job, customer service was outstanding. They informed me of cost before they did any work do there were no surprises. They showed up when they said they would and fixed our dryer in under 30 minutes. Highly recommend them!
Daniel repaired three of our appliances. He did a great job each time. He is always friendly and polite. I’m very comfortable having him work in our home.
I left a message to get my dishwasher serviced over the weekend. The receptionist, Lizzy, called back on Monday and scheduled an appointment within 2 days with Daniel. Daniel was very friendly and professional! It turned out I had a very minor issue, but he took my concern seriously and made me feel valued as a customer. Daniel did not try to sell me additional services that I didnt need, which I appreciated. Sarahs is definitely a company I would use again!
The serviceman Daniel arrived promptly, and was extremely courteous and friendly. His appearance was tidy and very professional.He examined my machine and quickly identified the issue, he advised me my options and he also gave me some tips on preventative maintenance and care of my machine.I gave him a deposit for the repair and am overjoyed that he will be back to complete the task. Thank you again Sarahs, from our first phone call, to Daniels arrival, your service has been top notch. Ill never consider any other company for my appliance repairs in the future.
Service tech called when he was on the way out. He listened to what I had to say and answered all my questions. He thoroughly explained everything he did. I will definitely call Sarahs again as needed for future appliance repairs! :)
We have used Sarah’s Appliance repair several times. We have been very pleased with the quality of work. The company is very upfront and honest with what is required for the repair. I highly recommend this company and their great staff.
Parker, the technician, is great. He explains the problem, will show you what is wrong, and then fixes it. Very professional. This is the second time Ive used Sarahs Appliances and I will continue to use them. Its worth the higher service call cost.
Jason was our service tech and he did fast, great work. I thought we were going to have to replace the unit, but he was able to get it back on its feet. Fair pricing, great communication. I would use Sarahs again.
Overall great experience! Daniel was both professional and friendly, he answered all my questions and explained very clearly what was wrong with my oven and what it would take to fix it. Also, even though Sarahs does not work directly with any warranty companies, they were very cooperative as an independent contractor when it came to communicating the neccessary information for me to give my warranty company so I could get my fix approved.
I just had Parker look at our freezer. It was really a silly issue, but Parker treated it seriously and didnt make us feel bad. He gave us some good tips and didnt make something up to get us to spend more money. I would recommend Parker and Sarahs to anyone needing appliance repair.
Very efficient and quick repair or your appliances with estimates of your total costs for service and repairs. Friendly techs and good communication from main office. Five hour windows on tech arrival times.
Service was great. The office answered my phone call immediately and scheduled a service call for two days later. Parker came out on time, immediately knew how to fix the problem and took just a few minutes to do it. He was professional, courteous and clean. Would absolutely use Sarahs again.
Parker and Beth showed up right on time. They were both knowledgeable, helpful, and honest with me regarding my issue. Definitely will use this company again because of their professionalism
I was happy with the response time in having their technician come to fix my dryer. While the tech was there I had him look at my washer for any possible problems....which it didnt have any! He explained what was wrong with my dryer, answering all my questions. Great service and very professional.
Fantastic service. Daniel is a superstar! He helped us with our Viking range & freezer. We previously called another Viking repair service company in town and they were rude and unhelpful. However, Sarah’s appliance repair was great and professional. Highly recommend.
Daniel was amazing! He was quick and very efficient! we will be recommending Sarah’s to everyone we know! From me calling to make the appointment to the service provided and the check in afterwards everything was top notch! You don’t find many companies in Albuquerque that care about their customers like they do!
Clean and fast repairs. Honest
Jason came out to look at our kitchen range that was smelling like gas. The first time he couldnt find anything wrong with it despite using two sniffers, one of which he had to go meet someone to get. The smell came back that very night and Sarahs Appliance Repair sent him back out at no cost to try again to find the problem. He brought a new sniffer and found the leak and got it fixed up right. I was very impressed with their customer service and will use them again in the future.
The gentleman from Satah’s was professional knowledgeable and ask if you questions. And knew exactly what the problem was.Repaired in a very short period of time explained exactly what happened.It could not of been any better great service wonderful repair best of all nice nice nice person.
Daniel came to clean out my dryer vent but had gotten caught in afternoon traffic. Was very respectful and kept me informed with where he was. Was thorough in explaining what he was going to do without getting boring. Daniel also advised about our washer and provided options we did not know about. Thank you Daniel for such a positive experience. You rock!!!
Parker is a very friendly, knowledgeable and all around helpful guy. The lady I spoke to on the phone was extremely nice and helpful, and called me back within minutes of me leaving a voice mail. All around a great experience.
I highly recommend Sarahs Appliance repair. Their service is outstanding and their work is of extremely high quality. I plan on using them for all my appliance repair needs
I really like Sarahs Appliance Repair. Everyone is professional, friendly and have their customers in mind. They are quick to respond, straight forward and are honest about repair options. I have been using them for the past 4 years and each time, they have been honest in giving repair pricing which is extremely helpful in deciding whether or not to repair or replace. I will always use them for my appliance repairs! Great job!
Great service from the beginning. Cheerful receptionist that set up my appointment to friendly and efficient Parker. My dryer was is now working great!!!
Our refrigerator died - I called Sarahs on a Tues night & they called back first thing Wed morning & had a repairman to our home by 9am! Parker was great. He diagnosed our problem & gave us the estimate right away. We knew it was going to be bad...the compressor died. But he was also honest & didnt push a repair, and instead, said it was wise to invest in a new refrigerator. DEFINITELY keeping Sarahs as our go to for all future appliance repairs.
They are amazing! Called yesterday to ask for a tech to come and look at my freezer. They were able to fit me in the very next day. The tech showed up right on time, quickly diagnosed the issue and even had the part on hand! He fixed it and now my ice maker is working perfectly! Major props to Jason!! Thanks again!
I am a retired businessman. With over 40 years experience dealing with vendors,customers, suppliers and the like I was extremely pleased with the expertise, communication, and final outcomeI of my dealings with Sarahs Appliance repair. The entire staff is GREAT! From start to finish their efforts were characterized by excellence in every respect. Daniel, the appliance tech, is uneqivocally the best. Thanks and I would offer my highest recommendation to Sarahs
It was easy to get an appointment scheduled and Lee was great at looking for and explaining the issue I had with my washing machine. Very pleasant and professional interactions from everyone I interacted with.