My wife and I are on day five of a two month RV adventure. While checking into Myre-Big Island Campground in Albert Lea, MN, we noticed a screw embedded on one tire of our trailer. We ask for a recommendation and were directed to Hanson Tire Service in Albert Lea. If I could add a star to the review I would. My wife called and spoke to Kelly who told her to bring the trailer in. Upon arriving at their location, I walked into the waiting room / office, introduced myself and within five minutes had a mechanic walking with me out to the trailer. From start to finish we were rolling again, tire patched, in 30 minutes. Double thumbs up to Hanson Tire Service.
We pulled in at 7:00 on a Saturday morning with a screw in our tire—ahead of a 500-mile trip. Your staff was able to plug our tire and get us back on the road in short order. We made it to our destination and back without further pressure loss. Friendly, competent service at a low price! THANK YOU!
Calvin and his crew were super helpful, straight up no BS and got me taken care of and back on the road quickly, I cannot recommend this shop highly enough.
Excellent service after hours. Got me and the cattle back on the road in no time!
Excellent service and they stand behind their work. I would highly recommend for tire and alignment service.
Unprofessional, manager sold me tires that where manufactured 7 years ago and service technician did not place valve stem in properly and left me stranded on road with flat tire. Walmart is better and cheaper!
If I could give a 0 I would. Ive been there 3 times now and everytime I go, the receptionist is extremely rude and is always bothered when customers ask questions. Highly do NOT RECOMMEND
We have a new RV and know nothing about RVs. Ha! After terrifying myself about tire blowout from reading too many RV forums, we pulled into Hanson. I dealt with the most awesome man — I think his name was Kelvin— who not only checked our tire pressure, but gave my husband and I a little lesson on tires, too. Also offered great humor and tips for our next destination.
Got a flat on I35..... unfortunately not repairable.... within 1 HR on Saturday AM they had us back on our way. Thank you
The best job I ever had live mt bosses they treat you like family how cool is that
I was on a road trip when a tire started losing air rapidly. Got the spare on and drove to nearby town (Albert Lea) to hopefully get a fix. Called to see if they were available and mentioned we were in a road trip. The guy on the phone said, “Oh we don’t help people on road trips. I’m just kidding. Come in anytime”. We thought this was quite funny considering I was going to have to get angry soon. Very friendly and cool people working. They are your typical goober type of guys that would work at a tire place. Once we arrived we told them our problem and they helped us within 30 mins and cheap price . They patched the tire up and put it back on. Finally, we got on our way with a smile on our faces.
Hanson tire got my car in and done in no time. I was leaving on a trip and needed to get my care fixed quickly they were able to squeeze me in and on the road in time. Thanks Hanson Tire!
On our road trip to Mt. Rushmore the car died. We had towed in Friday night and Hanson and their team were super friendly and got us back on the road Saturday morning. Would highly recommend them.
Needed to have a flat fixed. Manager got right on it diagnosed leak was rim made sure there was no more leak!!! GREAT JOB... GREAT PRICE.... THANKS
Had some work done to the front of the truck,half the price of two other places I checked.have used there services occasionally and have always felt that I was treated fairly.
I had driven from out of town and ended up with a tire rapidly losing air. They were able to get me in after hours and fix the tire rapidly so I could make my trip home. The service was also friendly and very reasonably priced. Thank you, thank you.
Had a tire emergency while passing thru town. Needed tires replaced and the closest available was Hanson. Price was a bit steep comparing brand and models to other outlet. Service was ok as they were able to get me in within a 2 hour period of wait.
Great customer service creates great experiences. Great customer service is usually produced by great people. Calvin (kelvin?) is one of the best customer service experiences I’ve ever run into, on a day when I needed it most. On a long travel I had an issue with my car and it happened around 5:30 on a weeknight when most places are closed/closing. Calvin stayed late just to lend me some aid and advice. He stayed in touch with me through the entire process. From the front lobby to the mechanics in the garage, nothing but good people. Highly recommend.
Always professional, friendly service.
If you prefer to wait 1 1/2 hrs to have 4 tires Mounted and Balanced for 100$ not even put on a vehicle this is your place to go !!
We blew a tire while on vacation with our fifth wheel. They had our tires in stock and got us rolling down the road as soon as possible. Amazing service!
Ive brought many a tire off lawn implements here. Theyve always done a great job repairing them quickly, and at a reasonable price.
Serpentine belt came off had it towed to Hanson. Fixed the problem and was reasonably priced. Had to take back the next day but was fixed under warranty. Very happy and staff is always friendly. Thank you.
We were heading to a 60th wedding celebration with two hours behind us when our car got hit hard by a straight-line wind which popped a piece loose under the engine compartment. We were caught in a torrential downpour and I couldnt slide under the car to do anything with it without getting soaking wet, and the piece that came loose would just flop up and down if we tried to drive at all. A tow truck took us to Hanson Tire, where they put the car on a lift and accessed the damage. Two bolts that held the front of a heavy plastic guard pan had broken off leaving only the back two bolts holding it in place. The mechanic said he could simply remove the remaining two bolts and the plastic piece (since it wouldnt have any effect on the car), place it in a bag for us and we could be back on our way. Okay...do it! When the mechanic was finished (just a few minutes later) he pulled the car around to the front walked in and handed me the keys saying There you go!. The person at the service desk asked if he had to use anything. No, just took it off, put in in a bag and placed it in the back of the vehicle. was his reply. I asked how much I owed her and her reply was Theres no charge...he didnt have to use any parts so theres no charge for this. UNBELIEVABLE...I thought those days were long gone! Wonderful service and super nice people. They really helped us out in a jamb!
These folks are absolutely top-notch. We had a wheel bearing fail on our way home from Colorado to Wisconsin at 2:30am in Alden, got a tow to Hansen’s, and walked in at 6:45am on a Friday as they knew we had been on the road for 24 hours and lacking sleep. They had us out the door with a replaced bearing before 9:00am, not to mention they were incredibly personable, friendly, prompt, and you can just tell these are good people. More businesses need to be run this way. Way to go, Hansen’s - thank you for getting us home to our families.
Always get me in as quickly as possible. The ladies at the desk and the techs are awesome! Thank you for the quick service!
Excellent service!!! We had a blown tire on the interstate on our camper. Changed the tire ourselves but decided we needed 4 new tires. Called Hansons, they said they were busy but would put us on the list. We got there 30 minutes later, in less than half hour they had all 4 tires changed and we were ready to get back to our vacation. While we were waiting though one of the mechanics struck up a conversation with us about our vacation. He told us what sites we should see and what was maybe a little too hyped up. Very friendly people, highly recommended.
Great people really helped us on a Sunday afternoon besides
Locally owned business.
Driving across the country and thought I had a brake line leak or something major. Called at 7:30 am and truck was on the rack at 8 with no appointment. Mechanic looked it over no leaks just needed a bleed. Most places would try to hose you over knowing you are on a long haul. Everyone from the gentleman at the counter to the mechanic were friendly and knowledgeable. Happy customer
Got 4 new tires fast and friendly thank you kelly for all your help.
Hanson Tire is always there for us when we need them. They are accommodating and efficient.
Called about getting tire patched with less than an hour left in their work day. Said No problem! Great staff and service. Bauer Built wouldnt service me and they had no one in their garage with less than an hour in their workday...went down the road. Its all about customer service and they provided.
Customer Relations/ Service Manager is friendly enough, but the capability and quality of their technicians is frightful. Professionalism is not their forte. I would choose else where if you value the functionality, dependability, safety & appearance of your vehicle.
First class service when we needed it traveling across state. Friendly and very helpful staff. Made us feel good about getting back into our car to finish our trip back home for the holidays. Thank you!
Been here a few times for various needs. Weve never had a problem and are very helpful.
These guys are incredible! We had a roadside emergency out of town and they were so accommodating in staying late to help us and really just genuinely kind people! They also let our dog hang out and did great work.
Awesome experience. Brought in the car to fix a punctured tire. In and out in under 45 minutes and for under $30.
My wheel almost fell off after a tire change less than 10 miles down the road and they suggested an expensive repair (telling me that my cars front end would fall apart very soon if I didnt - Ooooh, scare tactics) that my regular tech told me was completely unnecessary. Its been a year and my front end is still in good condition.
Love all there workers
These guys and girls were great! I called at 7:15am and they answered the phone, got my car in right at 8:00 and put up with my dogs! Honest, nice and polite. You cant ask for better.
I consistently find that after having my tires rotated here they are out of balance and i need to bring it in again within a week. I have also had a couple times where they did a monthly inspection, then within a week or so i have a big issue that they somehow missed. For example recently had an oil change and tire rotation and inspection, but less than 2 weeks later BOTH my rear struts were broken (that Hanson had already replaced within the past year). Brought my car somewhere else and they said its very unlikely they both broke within a week and that its pretty much impossible that they wouldnt have noticed it 2 weeks prior. Either Hanson is just bad at their job or theyre intentionally leaving things bad in the hopes that itll cause more issues and ill come spend more money. The second shop i brought it to said it was very unsafe that they let me drive on it. I wont be bringing my car here again and definitely wont recommend it to friends. The customer service is always friendly, though.
Outstanding service. Quick, pleasant, and professional. Everything I was hoping for and did a couple extra checks on my vehicle. Thank you.
While traveling from Minneapolis to St. Louis Thanksgiving weekend, I needed nitrogen (air) in one of my tires. I pulled in, they took the car right away (even though they were kinda busy). Topped of all four tires and had me out in about 15 minutes. I went to the front to settle up and was told (with a smile) that it was no charge! If you ever need tire or car service,I highly recommend Hanson Tire Service in Albert Lea, Minnesota. Thanks!
Hanson tire told us the bill for 4 new tires on my girlfriends Honda Civic would be $445 for mount, balance and installation. After 2 hours and 40 minutes we received the bill at $604.We had asked them to read a check engine code that had came on a few days earlier. Something that every single parts store in our town will do for free, mind you. And they charged us $44 to have the code checked, which we didnt know it would cost until we had the bill.Very unimpressed with the communication skills, how much they charged us over the original quote and how long it took to do a very simple job.
Was first there and 5 Th to be waited on. Oil change took an hour which is pretty slow too honestly I can do it faster
We were in a bad spot, van making noises on the highway while far from home. Hanson got us in right away, even though it was 4:30p on a Friday! Very helpful people worked hard to find anything wrong with the van. The mechanic was clearly concerned about making sure the van was safe for our kids. Made us feel confident there was nothing serious wrong with the van. Would definitely go back. Thanks!
Great service
Fast,polite, and easy access from interstates 90/35 .
U can stop in without an appointment if it is not to sercerious good customer service I do recommend it
Good workers that know what there doing and always helpful
Friendly staff, great mechanics, top of the line equipment/diagnostics; theyll do the job right, the first time! Highly recommended!
Great. They got us in fast and sent us on our way
The folks at Hanson Tire Service Tiffany and shop tech Tad took excellent care of our distressed boat trailer tire situation. 3 new tires and 32 minutes later, we were back on the road. Thanks again Hansons.
What a great place and great staff from the front desk to the guys in back who got the two new tires ready promptly and got us on the road again to Nebraska! Thank you!
My wife had another shop look at her vehicle for replacing tires and quickly sent her out, unresolved. Hanson Tires spent extra time figuring out the problem and solved it. They even tightened something else unrelated and didnt charge anything extra.Thanks! You guys are the best!
Theyve been my go to mechanic for 12 years. Tiffany, Kelly and Kelvin run a great shop. The mechanics are knowledgeabe and do great work.
Okay had them put 4 tires on six months ago the tire never held air on one side and charged me $10 to fix the valve stem
Blew a tire on the interstate got me back on the road fast
Always dependable! Great customer service!
Great, friendly, fast service!
They get you in and out for oil changes pretty fast. They also let you know if you need other things.
Great service. Very kind and professional. I went here after Walmart told me I couldnt have it done for 3 days. These guys got it done in 3 hours.
I went in because I needed to rent a storage. They prorated and issued me a storage right away. Friendly service.
Way too Expensive. These guys charged me 100 dollars just to diagnose the problem with my car.
Please great work very short waiting time
Theyre nice and they do a fine job, but its pricey.
Friendly staff and affordable rates.
I walked in wanting new tires and they had them on the same day. Their prices are very competitive but you know its going to be done right.
Got my oil change done here and they topped off all my other fluids and they over filled my break fluid. When I called the girl on the phone she talked to me like I was dumb. After I get my fluids fixed I will never come back to this place.
These guys suck, I had my wife bring in my car for an oil change while I was deployed overseas, first of all they treated her like an idiot when she went in, and when I got home and did my own oil change they had tightened the plug so tight I could barely get it loose (and I am not a small guy). Long story short, dont waste your time with these guys go somewhere else
Had a tire with a slow leak. They figured it out in mins and had me back on the road!
I dont like anything about there business. Horrible service and horrible prices.
Had a flat tire and bent fender on a boat trailer. Had great service great price on a new tire and was repaired in a very timely manner repaired.
They was very nice
Good as usual very friendly
They do excellent work on your car
Blew out a tire on my trailer on my way back to Kansas City, got me fixed up in 45 minutes and sent me on my way 👌🏻
Really quick service--these guys got us right back on the road after an accident knowing we were just on our way through!
Great place!
Always friendly and attentive.
Didnt make it one mile and the car quit
December 8, 2016 I found my experience at Hanson Tire Service to be the most unprofessional experience. I had wanted a nitrogen fill on my tires, but one of the workers went off on me like i was wasting their time. If you are planning to go there, think again and go somewhere else.
Great customer service
Had a flat. Went there for service. They refused to fix my tire or even to remove the tire and allow me to pick it up the next day because they were closing in 30 minutes.
Great service
Excellent service!
Prompt nice
I might be a little biased.
Good service
Poor customer service
Good
Expensive