I have been having issues with the service for the last year since the pandemic, when speaking to the Over the phone tech department, most of them dont know what theyre doing and my wifi was connected for over a year and the lady tech over the phone trouble shooted my modem and now its not connecting and I work from home 8am til and they set up an appointment and tell me they cant come on the day Im off. And wake up the morning I asked to have since Im off that day...a tech is next door.. really. Bad business and now I dont have WiFi 🤔😡

Made me sit at my house waiting between 8 am to 8 pm for a line repair. NEVER showed up. 2 days in a row! Still NO internet now. Then said they repaired it and the line is still broke on the ground.Worst place to deal with. I will be looking for another company.

Good service but prices are high

Constant problems with tiling, loss of access to channels we pay for-- 12 technicians have been out on the past 3 years--all say different things but nothing changes. We are looking for another company.

Dear mediacom. We have lived at our house for 7 years without internet bc out neighborhood is new and it had never been available. Finally mediacom dug lines through the yard and the neighborhood. Now that it is available everyone in the neighborhood is calling to get the Mediacom Internet. I called Wednesday and paid a $100 installation fee and then a $100 first months service fee totaling 200 and something dollars and was told that Saturday was the fastest that it could be installed. Other people in the neighborhood called and every person was given a different price on installation if they were even charge for installation and people even called on Thursday and got it installed on Friday. There seem to be no rhyme or reason to the pricing arrangement as everyone got a different price depending on what associate they spoke with. I was scheduled for today Saturday installation between 10 o’clock and 12 o’clock. A subcontractor arrived at around 1030 and then told us that he was unable to install our services because he didn’t know how to run a wire down the wall. It was clear that he was just trying to get out of work that he didn’t want to do. I was even willing to help if needed bc I am personally capable of running the wire that he was unable to run. He said we would have to reschedule and someone else would have to come and run the wire down the wall. Why would you all send an installation technician to my home and waste everyone’s time that can’t do simple task such as run a wire. I could have ran the wire by myself if I had the coax cable to do it. I’m getting my 200 dollars back and you people can come and get this modem you guys sent that your technician was to lazy to hook up and I’m going to pray that att finishes running cable in our neighborhood soon so I can get att internet. They have technicians that are capable of installing modems in a new house of all things. The house is only 7 years old. Thanks for wasting half of my sat morning waiting on a lazy sub contractor that dosent want to work on Saturday and looks for any Reason at all to not install the modem.

Internet drops a couple of times an hour, horrible.

This company needs to SHUT DOWN and let someone else take over it’s ridiculous!!!! Internet randomly goes out they never know what to do but send a dam tech like that solves everything NO IT DOESNT ! then it takes FORVER for someone to get on the phone like WTH! Please get better service!!!!!

If i can not give them a star I would. They are horrible I had this service for about 4 months and in the course of that it has went out over 5 times. They know that this is a small town and they take advantage of it. They do not care and NEED TO BE SHUT DOWN

Service person didnt show up on time set. Still having poor service with my internet. Should have stayed with the pervious one. Contact ends I am GONE!!

Mediacom is getting over on people with ridiculous fees and prices. They are the only ones in town so they take advantage. The service is good when its good and bad when its bad.

Very rude and unprofessional.

Poor service when I went one day, but same individual was better the next day. Not many service options in Southwest GA

Horrible service, my internet goes out at least 5 times a day literally everyday. A technician was supposed to come and bring me a new modem a couple of weeks ago but of course he never showed. Miss my Dish internet service, never had an issue with them. Would give 0 stars if I could.

Very slow and not customer service friendly with only one window open having to stand in line too long with Covid

Lousy serviceHorrible service. Constant service interruptions and they promise to issue a credit but they NEVER do. I was scheduled for disconnection NEXT Friday and they showed up a week earlier and disconnected my internet service. Then they tell me I need an appointment for reconnection but they cant come back out before I move next weekend!!!! Like really. I didnt have an APPOINTMENT when the tech showed up and disconnected me today duhhhhhhhhhhhhhhhhhh. OMG do NOT use them for cable or internet. No one deserves this level of incompetent service.

Very poor choice of contractors. They just pop up unannounced and way before the scheduled time. Then get upset if youre unavailable at that time. They do not call beforehand either.

Very good service from the guy who works there. always very friendly and helpful

Been waiting for 5 days for my internet to come back. Still waiting on that modem

A good day and friendly staff, long line however moves fast. Nice two little ladies who come in and are confused about their cable modems and little old men as well I do imagine but I did not see any at the time. Well-rounded cable company I take it from what Ive seen relatives go through in dealing with their services.

The representative was very nice,friendly and helpful. I returned products only to change my mind after shed done all of the work to get it returned. She was so professional, she acted as if it didnt faze her. She even agreed that us keeping the product was the best thing to do in order to save money. She didnt have an attitude, which is so refreshing when doing business. We just chatted it up while she finished the process. Im sure it helped that they were also, not very busy.

My Internet went out Saturday afternoon and when I called support the automated system wouldnt let me speak to anyone. It kept saying there was an outage. After trying for 5 hours, I finally got someone on the line (a real person)! Absolutely ridiculous! I work from home and need reliable trustworthy service. Come to found out, there was NO outage in our area. At least thats what the rep said. Why is such a large company so awful at communicating CORRECT information? Wasted 5 hours for nothing, then told it would be 6 day before someone would be able to come to my home. Why are there no emergency service request? Really wish there was another, better provider in our area.

Ive had this service since 2015 and Im looking for another provider. You get charged when someone comes to fix the equipment (they dont tell you they just add it to your bill). The internet needs major upgrades but its my fault so they charge me. Any deals/bundles are only available to new people not their customers. The prices are outrageous and they are disrespectful to their customers. My services are pretty much bare bones and its still $75.00 a month. That is too much. I spend too much time calling and waiting for service on this account. Cant wait until our relationship is over.

They act as if they dont want to be bothered and god help you if you are white going in there because then they really dont want to be bothered

I lost my high speed Internet Friday morning and they was doing maintenance work on the line according to there Web site.We have not had any Internet service since Friday morning, and they can not come out until Sunday around 6 to 6:30 pm.I will not have Internet the whole weekend, which I use on the werkends.

Worst company ever. I havent had stable internet service since I started with them in 2015. Ive had to change modems twice. I went to the local office to turn in the third modem yesterday. The rep asked if I had the second modem thats listed on the account that Im not being charged for during billing. I told her I only had one modem. She says my account is showing 2 and that she will put in a ticket. I called customer service after I left the office and was told that the modem in question was one that I called about back in 2016 for a technician to respond and exchange. The technician never put into the system that he took the modem and never took it off of my account. The rep on the phone said Unfortunately, youre going to have to pay for the modem since we cant find it if you cancel service. Highway robbery. I really dont want to pay for something I dont have and that Im not responsible for. The technician apparently gets away with stealing company equipment and not doing his job properly and IM supposed to pay for it. Horrible company. Use another service.

Terrible quality internet, not even close to being worth the price. There is literally nothing else to say about this trash company, too bad options are limited around here.

Internet is the worst we have ever had, it only works now and then & times I cant read my mail or look up anything . Sometimes you might get your mail, but no pictures can be seen. Weve had someone here twice the last time told there was nothing he could do that its being worked on. . Anyone know a better net service?

Friendly people I love paying every month they get a kick out of me

I have been a Mediacom internet customer for over 12 years. My internet service has been horrible in the most recent months. Constantly going in and out all day. The issue starts around 11 a.m. as it starts to get hot and then tapers off around 6:30 p.m. after it cools down. I am paying for a service that I literally cannot use consistently for my job which is a work from home position. I have several technicians make visits to my home and have spent hours on the phone trying to get someone to help resolve the ongoing issues but no one has resolved the issue. Received one credit when I first started having the issues three months ago but no offer of any credit since then. Very disappointed!

I see most of ur reviews are bad ones I called the Loyalty Dept. to complain about the exorbitant price of my service, which is $57.26 per month for Basic cable channels 2 thru 28, of which I only 5 or 6 are worth watching. Besides the point that the service has regular problems and when u call them to fix THEIR problems, they jack up ur bill again, as many as 3 times in one year! All my friends are with Dish because they refuse to use Mediacom! I would stay with them IF THEY WOULD CHARGE A FAIR PRICE for what they are selling me. So why dont u CONTACT me and offer me a lower price and NOT require me to have other bundled services that I DO NOT want! Interesting to see what kind of response I will get or just more B.S.

Good people

RUN!!!! DO NOT EVEN THINK ABOUT THIS COMPANY!!! ABSOLUTELY A NIGHTMARE!!! They never SHOW UP!!! Cable down two weeks and to get an appointment. THEY NEVER SHOW UP!!!!! ABSOLUTELY HORRIBLE!!!!

Absolutely worst customer service Ive ever had ANYWHERE!!! Lost all of our services and it took 7 days to get someone here, then the cable still didnt work. On the 11 day, we had an appt that we had to be available from 8 am too 8 pm. At 7 that night they called and the tech ran out of the equipment he needed so they said I needed to reschedule. I rescheduled for hours of 8 am to 10 am. They didnt call or show. When I called, they said he was tied up with installs on the base and would try to get someone here by noon. Then when I called that no one showed up, they rescheduled to 3:45. Still no one here!!!

Customer service needs to be a priority. Stop tryna go back and forward with customer about something you dont even understand. New hires needed

I am trying to get a bundle, I had an appointment set up days in advance. I even called the guy who was supposed to do it, and he told me this morning a coworker of his would be able to do my cable installation. Instead, I was blown off. I’m still sitting in my new apartment with no cable or internet, and I never heard back from the representative or his coworker. This is shameful.

Quite possibly the worst ISP in the United states or world. My internet has been out for a month and everytime I call to get someone out here to fix they dont know how to fix and say they need to get someone else to do it. Imagine being a company whos technicians dont know how to do their job. I was told that my internet would be fixed withing 48 hours of the last technician and its been 44 hours so if no one shows up, Im cancelling and looking for something else. I would not recommend mediacom for internet or cable. Highly disappointed.

Its mediacom. The guy was as helpful as he could be but the entire mediacom system ... if rather go back to dsl, but that isnt an option where I live.

Horrible customer service. Have spoken with 4 different representatives in the past week to no avail. And I so appreciate the lecture I received on how difficult it has been for folks living through Hurricane Michael as if I dont have firsthand knowledge. I do not recommend them for internet nor cable services. They are Shameful!!

Got their ten minutes before close and they already locked the doors. I swear if my appartment complex allowed satalight attachments Id be with dish or at&t in a snap

Terrible service. Terrible internet. Terrible reliability. If youre also having these issues please file an FCC report. This company is terrible and greedy

When it works its great but the service department is horrible. They cant identify the issue or fix the issue. I have had problems for MONTHS and have had multiple techs check it out. My entire road complains and Mediacom either cant fix the problem or WILL NOT fix the issue.** WHY OFFER THE SERVICE IF YOU CANT SUPPORT THE SERVICE?**

I was in the path of hurricane Michael. The entire service on our road was knocked out. As any rational human being would think I gave mediacom 2 weeks to restore my service before even calling to inquire. During that time mediacom contractors restored the main line supplying our street, they also restored service to the houses on the south side of the road as that is the side with the main service. They failed to reinstall the drops over the road to the north end houses. I called mediacom and alerted them to the problem for the second time. They said they would get to us shortly. The third week I noticed one of the 2 drops had been restored so I called again. They said they would come out and restore mine and my neighbor’s drop that week. That Friday they fixed the drop to our houses. But for some ridiculous reason only restored my neighbor’s service. We are on the same pole. His service is connected to the pole less than 2 inches from my service! Why would you not restore both on the same service call?! So now out of 13 services on my road I am the only one still currently without cable and internet. It is going on week 4 and still no end in sight. Again I was willing to be patient with the massive devastation, but the sheer incompetence of not restoring all services in one area before moving on is just beyond me! If my service is not restored by end of day today 11/05/2018, I will be cancelling my service and moving to DISH!

Id give 0 stars if i could. Mediadump went up on their internet bill even though the internets been down for a month due to hurricane michael. Live in albany, ga. Tv station right across street had there internet fixed almost immediately after the outage from hurricane michael. Talk about egregious isp trolling, sheesh.

Long lines with long wait times are unacceptable. I witness ppl turn around and leave because of the terribly long lines. They need to increase payroll during certain hours of the day to accommodate consumers and get them in and out. Simple and fast.

Easily the WORST internet provider on the planet. Daily outages, unhelpful staff, but they make sure to charge you into backruptcy. The minute I find another, more suitable provider, I am done with Mediacom. I will NEVER willingly use them again.

My Internet never works and the customer service is crappy. Not to mention when there is a lot of complain they just stop answering calls. I wouldnt give them any stars if I could

THE WORST PROVIDER EVER! DO NOT CALL TECHS DIRECTLY IF THEY ASK YOU TO CALL THEM. CALL MEDIACOM EVERYTIME YOU HAVE A PROBLEM. That is the only way to document that you are having issues. Otherwise the customer service reps will talk to you like you are lying and think you are only out to get free service. WHO WANTS THE SERVICE FOR FREE IF IT DOESNT EVEN WORK??!!!If you can find some place else in this small city, please do. Ive had this crappy service since November/December. It was somewhat bearable, but it kept going out. I didnt feel like dealing with all the hassle of having to take off work so I didnt complain until February. February I called and no one came out, I went into the office to inform them no one came and they said they would send someone..no one came. I called again and finally got them to confirm my appointment and I also told them that I didnt think it was right that I was paying every month, but barely getting service. The rep took care of 1 months bill for me. Great...but still terrible service so he sent a tech out, but had to wait awhile for an appointment. The tech came out and said he needed to fix the wiring. He came back to fix that, still issues. He then said we needed to replace the box. He ordered a box and the wrong one came. He then had to come back AGAIN when the new box arrived. This was by the end on March beginning of April that i finally got someone to come out and fix the internet...but guess what... its now May and the internet still goes out, I cant even connect to the connection that says 5G (which the service rep just told me is labelled wrong and should actually be the 2.4...wow). I texted the rep that had already come 3-4 times, but he didnt respond anymore, so I called Mediacom to set up another appointment. The tech came for a short time, looked around and said we probably need a new box (well I have only had that one for less than a month). He then said he had to get a new box and while I was in my room letting him do his thing, he actually left my house without saying ANYTHING and never came back. He closed out my ticket and didnt make any service notes at all. He just closed it like he was done the job and my internet was completely off after that. I called customer service again and they tried to reach the tech, but couldnt. They claimed a supervisor would contact me, but instead of that happening, they sent me an email for an appointment 2 days later....are you kidding me? I waited almost a week for this appointment, the tech just leaves my house without fixing anything and then I have to wait another 2 days without internet? wow....So I called again, I spoke to some incompetent call center supervisor who was no help (Antoinette) and she basically told me that all they could do is send someone out sometime that day by 8pm. Nothing else was offered, except a very dry and generic sorry for the inconvenience she also told me that medicom does not compensate for inconveniences, so even if they are at fault they wont do anything about it. Then she told me that since the tech walked out on me that she would offer $20...$20 on my bill, but she claims that there arent any real service records on my account so she cant do more than give me $15 for messed up service. How do you have 2 technicians come between 5 visits and there arent any records....here is how.....The techs get over, and so does the company.If you call the techs directly, they dont put it into the system so there is no record. ALWAYS CALL MEDIACOM...NEVER THE TECHS. Also, if you have certain issues, Mediacom does not code it as a technical issue all the time. So when I had to get the wires fixed and a new box, they did not record that as a service issue although my internet was still not working well between getting those services. So in the system it shows that I only had 1 service call. They dont care what issues you tell them you have been having or that you reported to a technician. If it is not put into the computer system as a technical complaint they will not care...BEWARE!

I am supposed to have super internet speed of at least 50 MPS - most of the time the service is very slow 1-10 MPS. I have had repair people come in 4-5 times. The cable was replaced twice and their router was replaced as well. Still the same results slow service. The customer service department seems unable to resolve the issue. I would expect better service for $74/month. In addition, I have 3 people from media asking me if I would like to upgrade to a faster speed. my response was if your current service is not good, why would I desire an upgrade???!!!! Mediacom needs to get their act together!!!!!!!!!

Horrible. Internet has been off since last saturday. technician was supposed to come out Saturday but they never showed up. Now they had to reschedule and it will be another week. Only had mediacom for a few months now and it’s been nothing but problems. Please fix the issue.

Service rep was very helpful. Now we will see how the service is once it is installed. One weeks wait to be connected.

The line can get pretty long with folks waiting to pay bills. Try to avoid coming in on paydays.

They got a star- because you have to click to review... basically, if you want the crappiest service, worst equipment, rudest experience...Mediacom is the company for you. They allow people to fraudulently open accounts and then refuse to send you bills to prove the account so you can use it for a dispute against them. Which, if it has my name and info on it- they have to. It takes over a month for a tech to come and do anything. i had them once back in 2005. Phone and internet went out. Waited a month and a half for a tech that never showed. While they badgered me to add more services..No thanks! Found a fraudulent account that was open reported to my credit and they refuse to send me anything in relation to the account because the supervisor knows I can prove it was not me and he demanded I pay him now for the stuff that wasnt returned. Thats going to be another no from me. They were not even willing to accept a percentage of the amount just to have it gone rather than having to file police reports and drag it out for months( which is mediacoms game anyway) The techs are rude, office staff is rude, customer service does not exist within this company and you would do better just to get internet elsewhere, ROKU, APPLE or FIRESTICK TV and netflix. Because these bozos are clue less!!DO NOT GIVE THEM YOUR MONEY!

They dont even rate 1 star. But I couldnt give them a negative 10 stars. Horrible service. When a tech does come 5-10 + days later, they look at you like your crazy!!

I use to hate mediacom and its service, left and chose something else for the past 9 years, i decided to try them again, so far so good, and good customer service so far

Im on month three with this ISP and my internet hardly works. They gave me a new modem and barely after a week my internet still doesnt work. Im without internet weeks at a time waiting on a freaking technician. This is ridiculous! Im in school and I have an online business. Everytime I call I have to ask them to credit my account for the weeks Im without internet. Why? Horrible customer service!!!!! Im paying for a service and it should work; but I bet they want theyre money on time. SMH.

This company this the worst internet experience I have ever had, the only reason I am leaving this review is because this is the last straw. I have been using this service for almost a year now and I have to call them every 2 weeks to fix my internet and every time it is worse. The only reason it takes me two week is because that is the same about of time it takes to get a tech out here. I do not even blame mediacom as a company, just the Albany branch is horrible. All I got the internet to do is Play League of Legends and some console games. If would drop them completely if I could but for my apartment complex this is the only company I can have here. If it takes a tech 2 weeks to come out either you are understaffed, always messing up, or your staff is lazy. on the week for making this I have been to the mediacom building three times and clearly it was a waste of gas. 1st time I needed a new modem because mine was too outdated, they said they didnt have any in the back come back tomorrow at 2pm. Ok I walked out with a smile and just ordered one online, was a docis 3.1, it got here two days later. But because the modem I ordered was too new it wasnt communicating a good enough signal. Fine so I went back to the store to exchange it with a docis 3.0 the lady hands me one so old that it has dust on it (but remember the day I came up there they didnt have anything for me at all). Of course I get it home and it take 2 hours to receive a signal then after that data drops every 3 mins so the only thing I can do is watch youtube. I really hope someone from the company looks at this and helps me I would really like to have the internet I deserve that I keep paying for.

We lost our cable during hurricane Michael. Mediacom just informed us that it will be JANUARY or later before its restored. WHY? I wont even go into the phone calls to their customer service. Mediacom is the WORST. Shame on them!!!!!

Worst internet provider I have ever had. The people on the phones at the customer service center are fantastic, I will give them that. I have had them come out 4 times in the last few months for poor and interrupted internet service. All 4 times I got the same answer, there was an old adaptor. The scheduled maintenance is at 1 am. Which is fine if your able to go sleep early or dont have a deadline. And God forbid its raining outside because the second those cables get wet your internet will either reach the speeds of 1992 or goes out completely. I hope your not in a hurry to get your internet fixed either. It takes about a week and half to get someone to your house... CAN YOU BELIEVE THAT?!?!

Mediacom sucks!! Ive never had working wifi, except for maybe about an hour total since getting it hooked up. When i called about it, it took 2 weeks for someone to come look at it. So far Ive had 3 techs out to fix it with no results. Still waiting on number 4. I was told someone was coming three different times, and nobody ever showed up. Then I was told I wouldnt be charged for the wifi since it wasnt working. But when i got my bill they charged me almost $50 for something I cant even use! Not to mention that when the guy came to do the original install he ran the cables across the middle of my living room. When I told him to move them because I have young kids and pets, and its a trip hazard, I was told to go buy a rug to cover it! I hate mediacom. They dont follow through and their service and customer service is horrible.

Ive had 8 service call since May 2017. Plus, a additional 3 service calls that MediaCom cancelled without informing me. Was suppose to get $20 for there no show no call technicians​.......never received credit so this company feels its ok to waste my time for hours and days at a time. Poor internet connection, TiVo sometimes work because it depends in WiFi, and poor phone service. Ive had a total of Three internet boxes. Was suppose to get a credit but they took that back. How can u reverse a credit when your providing a customer with Poor or no service. MediaCom wants there money but I desire good service. I pay my money for their half ass service........But if a pay half ass money, well my service will be disconnected .......Im still waiting on better service. Will contact BBB on this matter.

If i could choose 0 star i would. I left mediacom a while back. My sister and family is with them and im referring them to direct tv and dish because mediacom is a scam and they rob people my sister service has been out for months and techs come to fix and it stop working the same day meduacom does not care about customers at all only take their money. Go to direct tv or dish you can enjoy what you pay for!! Mediacom lies every day!

The connection is very bad. It never stop going out and the lag while playing games online is unbearable, This is easily the worst connection Ive ever experienced.

Very dissatisfied with this company. Sales rep calls and sell me a plan. He absolutely lied about the price it cost to upgrade. After charging a cancelation fee, which was fixed after calling. The monthly bill is still way more than was promised. The tv service is terrible to boot. So I plan canceling my service. The internet at my house is not so bad, however I will not support a company that misleads people just to make an extra buck. I dont want anything they are offering.

We have mediacomm cable which is poor, it studded and stammers on digital channels.

Internet is unstable. Im always having to reset the router and the cable isnt working. Good job mediacom

Came in to cancel service and return equipment. Handled it quickly and professionally.

Very Expensive, limited channels, low ban Internet, pay for each tv in your house to have cable . Pay for tivo box plus to have tivo .

WORST EVER!!! & the CSR’s @westover Albany location WORST ATTITUDES EVER!!

Overpriced, clunky interface, internet speeds slower than advertised. In bed with city commission leaving Albany Ga with no other choice for cable. FCC and FTC needs to investigate

This is the worse cable company ever they never on time to fix anything in their internet is always going out but because of the area were in no one else can service us ..........I cant stand their services wish Albany ga could open a second cable company like Comcast or someone else

HORRIBLE HORRIBLE HORRIBLE. ...No stars but forced to do so.. They do not try and correct falsely billed services but always refer customer to call the 800 number instead of trying to help customers that are there standing before them. Bill contract was dishonored and bill was increased tremendously after 3 and 6 months.

I just moved down from Canton to Albany and figured, dealing with Comcast, it would be a pain to get my internet set up. Far from it. The gentleman who came out to do the install was courteous and professional. My download speed exceeds what I pay for (it has been well over 100 Mbps every time I tested it), and the Wi-Fi works beautifully. Ive had to call customer service twice, and both times Ive got a straightforward answer to my question and my issue resolved (once was because I needed the installation guy to bring the equipment with him and the second was to help me set up my online account). I could not be happier with the service and the high standards of customer service. Thanks yall!

Bad service all around. Worst internet company I have ever dealt with.

Every time my dad tried to ask a question, the girl acted like she was very aggravated. VERY LAZY SERVICE!!!!!!

We have been calling for almost a whole month about our WiFi not working. Every time they tell us okay in 15 minutes it should be working it never is. They also told us we never had WiFi and that we must have been stealing it from the neighbors, why would the neighbors have a WiFi signal under our name?? When we ask to speak to a supervisor they refuse. They finally scheduled someone to come out and look at the problem physically, but no one ever came. Really getting fed up.

Internet service is crappy rather have Comcast. Price went up after a year without being informed. Pay premium for limited amount but has only worked right maybe 5 days in the past 2 months. Glad we are moving soon.

I’m only giving this place three stars bc I called the 1-800 number to find out if they had a certain length cable and the representative assured me that they had one the length that I needed. I went up there waited thirty minutes in line only for the lady to seem upset with me for even asking for a cable. Actually said that the previous representative that I had spoken with “lied”. She did not offer another solution, and there was no way to call the establishment directly, so no way to know what they have in stock.

Very bad customer service- We spent the first 2 weeks after starting service with no internet connection and they were not able to come until 2 weeks later. You cant get any one to answer the phone

Worst company ever ! It takes 2 weeks just for a technician to come to your house. They drive me nuts

Check your monthly statement. They slip additional fees on without you noticing.

Your right Mediacom is the worst ever !!!! want lots of money for piss poor service !!! I will not ever recommend them to any one ever !!! cant rate it because not worth rating.............. cable tiles and pauses all the time, internet off more then on IF YOUR SERVICE WAS AS GOOD AS MY MONEY WE WOULD BOTH BE HAPPY, but since you get the money im screwed!!!!!!!!!!!!!!!!!!!!!!

THE ABSOLUTE WORST! !! SERVICE IS CRAPPY AND EVERYTIME YOU CALL ITS A DIFFERENT LIE

Only got working internet a couple months ago but they damn sure want their money

We are terminating our services with Mediacom. They missed 3 service appointments in 4 days. Their technicians lied and said that they contacted me and fixed the issue. However thats a lie because they never called or showed up. I cant do business with a company that lies to its customers.

Horrible. Nothing ever works. I wish att would come and take over

Quick service, friendly people...

HORRIBLE!! THIS COMPANY IS A NIGHTMARE!!! I am customer and there has been a wire down over a month now and every time I call to schedule an appointment they never show up! I still dont have up! ITS VERY DANGEROUS AND THEY CARE LESS!!! I NEVER HAD ANY GOOD RESULTS WITH THEM!

What can I say they are the only ride. To expensive for most

I still have Mediacom and the internet service has gone completely down the drain really thinking about switching up my provider unless the problem is fixed

Absolute joke.... terrible customer service (when you finally get them on phone)

Internet sucks. I upgraded and payou more and it still sucks

I really would rate this horrible service a 0 but you had to chose a star smh the service is crappy and unfortunately u verse is not in my area to switch to a different provider

Still not QUITE there! But still TRYING...

Poor bussiness dont care about customers!

Great customer service

Staff is always friendly, long lines at times, but that is not a fault of the office.

Very helpful with modem exchange.

Unreliable but is a monopoly in this area for cable service, satellite service is not as fast. So not much choice

This is the worst cable and internet service I have dealt with

The line was moving fast