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Ultrex Business Solutions Inc
110 SW 9th Ave, Albany, OR 97321, United States
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Ultrex Business Solutions Inc

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Na
Review №1

Ultrex is a good fit for you if saving money is the goal while using the best technology. Professional reliable honest service that you can trust for your business/organizations needs. I recommend Ultrex to all of my friends and family. Michael is the best!!!!!

OL
Review №2

I wanted to thank Gil, the fellow who helped us get our computers fixed so they would print after the Microsoft kerfluffle. He found the Microsoft file that was missing and downloaded it, then had me put it in a file for the other computer that was being problematic. The person wasnt in, so we didnt have access to fix it while I was working with Gil. He talked through the steps, so I knew what was going on the whole time.He was not only knowledgeable, but he was upbeat and entertaining, too.Hes a keeper!God Bless,OLPH, St Marys, Albany

Je
Review №3

When our copier/printer lease was running up, I was having such a difficult time due to the poor customer service by many local copier companies....until we found Ultrex. Both their sales department and installation/delivery department had outstanding individuals whom helped our small business find exactly the right fit for us. We changed our minds many times, yet Daniel stayed extremely patient and helpful. And TJ made the installation/set-up hassle free and explained the machine in a way that made sense, yet didnt make me feel dumb. I cant say enough good things about this company and how hard they work to make sure you are taken care of.

Ca
Review №4

You are all the best and all professional and friendly every time I call. Whether its talking to dispatch, techs, sales reps or office managers, I am always delighted by the reception I receive. Thank you for all you do and I always appreciate the help!

La
Review №5

Where to begin. We have been customers for at least 12 years. I have interacted with Ultrex for 10 years. Taras and his team from office to tech/IT (Matt so great to see you again!) to delivery (Thanks T.J. you rock!) are amazing! Super kind conversational and very relatable. They are some of the most personable people to work with. Not only that they are attentive, competent, and thorough. When I have a need it is met as instantly as possible. Even when something doesnt go right they are prompt to address it. We had to downgrade this Summer to a lesser printer (but let me tell you it is high-quality, it just prints less pages per minute) there was no push to keep our printer or discouragement to downgrade, they were supportive, and creative to bring me an option that fits our needs and budget. To all at Ultrex thank you! You all are awesome!

Ve
Review №6

Thanks for jobs well done!I just wanted to thank Kymber, and the two techs that fixed my computer in the past two weeks. It was two emergencies that were taken care of promptly and professionally by your team at Ultrex.I ALWAYS let people know you are a great company and stand behind your products. A great plus is the service needed by my business is outstanding.Myrna - President Ring of Fire Science

Je
Review №7

Just a note to commend your technician, Jayce, who recently made repairs to our copier. He always does a great job, but literally went the second mile by returning to your office that morning to get a part to complete repairs - making sure we would have full access to our copier that day. Upon completion of repairs, he thoroughly checked the copier to make sure it was working properly. We appreciate Jayce and his diligence, skill and character in serving us, and in representing your company, in an excellent manner.The Staff at Turner Christian Church

Ma
Review №8

We have had such a wonderful experience with Ultrex for over a year at our school. They are always available on the phone and with showing up to fix problems within hours. All the teachers and staff love how easy using a high tech copier is. I have had a rep stop by many times to just check in and see how things are going. Costumer service is top notch! I would strongly recommend Ultrex for your business. If you do your research like I did...their integrity wins by miles compared to others. We love our copier! Thanks for all you do!☺

Ta
Review №9

Take a Country Look has been with Ultrex Business Solutions a short time, only three years. In those years we have purchased a B&W printer with a monthly contract and now are on our second contract with a color printer.These machines have never been down, last forever. They have killer maintenance plans that are inexpensive and fits anyone budgets.You cannot go wrong investing your business with Ultrex Business Solutions!!OwnerM.C.J.

De
Review №10

Great service from this company!! Representatives are extremely efficient and nice. No matter what you may need, they are always on time and ready to help. We lease two copiers from them and were extremely satisfied with their pricing as well as their quick response time should we need their help.Thank you Ultrex for a great job!!!

We
Review №11

Taras from Ultrex made the process of transitioning to our new copier very easy. He came in and trained our staff on how to use the machine. Its incredibly high quality and works for our very complex printing projects but also our daily- more simple tasks in the office. I would highly recommend this company to other business owners of all sizes if you want a professional product and service.

Sa
Review №12

We, Lewis Audio Video, are very pleased with the personal service Ultrex and Daniel Harrera have provided us. We would recommend there services for any small business looking to buy office equipment.

Li
Review №13

I really appreciate the quick and friendly service Ultrex provides. The office staff is efficient and responsive. The technicians are helpful and go the extra mile to make sure we are happy and all questions are answered before they leave.

Be
Review №14

I get calls from other copier companies on a weekly basis. I always say No Thank You because Ultrex is amazing! They provide excellent customer service that is quick, friendly and knowledgeable and their IT team is the best!

Co
Review №15

All of the staff at Ultrex are awesome! Techs are always knowledgeable and professional, especially Jace! Hes the best, Thanks for fixing our email issue. :)

Cr
Review №16

We have had excellent service from Ultrex. When we needed service, a technician came out the very next day and was super friendly. When we need something, or have a question, we know our account manager is only a phone call away. We literally could not find a better price for the service we receive.

Ka
Review №17

Everybody at Ultrex has been great to work with, especially Michael and Kymber. They have taken the time to explain things and have made us feel important as one of their customers. Their customer service has been great. The machines have been great so far. Thank you Ultrex!

Cy
Review №18

Ultrex Business Solutions Inc. is our copy machine company. We run a ton of copies and their maintenance people keep our machine up and running. Taras does a great job checking up on us when we upgrade machines. They keep tabs on how our machine is doing and upgrade us when we can get a better machine. Matt, the Service Manager, is knowledgeable and nice. Kevin, the IT technical person, came in and helped get the needed information on about 10 computers. He is patient and kind. It is a pleasure to do business with Ultrex.

Za
Review №19

Ultrex has serviced the photocopier equipment for many years at our law office. The sales and support teams are very professional and efficient. Anyone in the mid-Willamette Valley in need of the services they offer should look no further than Ultrex.

Ta
Review №20

I work for the Jefferson Fire District. We have very good service from Ultrex. I appreciate how timely your company is anytime we have called for service or product. Your company has very good customer service. We appreciate the extra effort you take to take care of your clients.

pr
Review №21

Subject: Need met beyond expectationsMessage Body:Thank you Jayce! You not only showed up on a Saturday morning to adjust and correct our machine, but also encouraged me by helping me catch up on my print project. You gave me encouraging words to make the weekly print job smoother & easier. Thank you Jayce. Your kindness, helpful attitude and expertise gave me reassurance of a great company you grepresent. THANK YOU!🙏🏼

Ke
Review №22

We have had our printer/scanner/copier with Ultrex for a couple years now. Their service is exceptional. When we need replacement toner or parts they get right back to us. Our office uses Macs and they took the time to help us get everything set up and made sure we were up and running and even came back to help us work out all the unforeseen kinks. We would definitely recommend them.

Ci
Review №23

Have been using Ultrex with different companies I have worked with for many years now. Easy to work with. Good products. Good service. Sometimes you have to wait for a part for the machine, but is to be expected.

Je
Review №24

Kymber is a rock star.....I am newer to the office I work in and did not have any experience working with the printer here. Ultrex (Kymber) has always been super attentive and quick to respond to all of my questions and concerns. Would recommend Ultrex to anyone needing services such as these! The technicians are also friendly and quick to respond to issues.

co
Review №25

Excellent service and great staff. My Eugene rep is amazing. I think he may be the most knowledgeable tech weve ever had.

Ke
Review №26

Be sure that you do not sign their contract before they deliver your equipment. I did not receive my equipment until October 1st but I am being billed for September through October. The sales rep keeps telling me he will get that first month reversed and then he turns around and says they will give us an extra month for free at the end of the lease. Big Whoop I still have to pay for something that was not in my position. DO NOT SIGN ANYTHING UNTIL THE DAY OF DELIVERY. Next time I will call Xerox.

Ra
Review №27

We really appreciate Ultex great service techs. Kevin does a great job and is always professional and great to work with. Keep up the great work!

Li
Review №28

Ultrex has really helped us grow into our expanding business. They give us the best options for our needs. Everyone that works there has been very helpful and friendly. I would highly recommend them.

He
Review №29

Kevin is always timely fast and efficient straight to the point and gets the job done then takes the time to show you how to do it if you need to fix or troubleshoot done the road.

Wi
Review №30

Great service! Everyone has been wonderful - prompt, friendly, good communication and very helpful.

DE
Review №31

The BEST staff to work with. Quick responses and very friendly. Always goes the extra mile for me.

Bi
Review №32

Kevin was super helpful and knowledgeable. I have always appreciated Ultrex and they do not cease to be johnny on the spot for us

St
Review №33

The Utlrex Team was great! Taras came to make sure everything was up and running well, after TJ set up the copier up for us!

md
Review №34

Taras got us the products we needed and even helped us move offices. Great resource and great, sincere customer service.

Ch
Review №35

Our IT guy Jayce from Ultrex is awesome! Taras has been helpful to us for many years selling us the best equipment for the best price! Kymber is amazing and always helps us the best ways possible !

J
Review №36

If you ever have an opportunity to work with them I would high recommend it! Great service and product!

Sa
Review №37

Excellent sales staff and service team. Great local business to support!

Ba
Review №38

We have been a customer of Ultrex for over 5 years. Never had any complaints, techs are knowledgeable and friendly.

Lo
Review №39

Friendly staff, quick response, willing to work with customers.

So
Review №40

Awsome guys

Co
Review №41

Excellent IT Service

Information
3 Photos
41 Comments
4.9 Rating
  • Address:110 SW 9th Ave, Albany, OR 97321, United States
  • Site:http://ultrex.com/
  • Phone:+1 541-928-6522
Categories
  • Copier repair service
  • Photocopiers supplier
  • Information services
  • Toner cartridge supplier
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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