user
Battery X-Change
1630 Santiam Rd SE, Albany, OR 97321, United States
Appearance
Battery X-Change

Comments
Sa
Review №1

The people here were fast, friendly and professional. They had my batterynin stock and replaced it quickly and with no labor fee. Great place! The battery was a good price and has a great warranty.

Jo
Review №2

Great service.Fast and knowledgeable about information we needed as well.Sold old batteries.Service was greatDefinitely recommend this business!

Ja
Review №3

Staff was helpful.I needed a special type of battery and they knew what I needed. Not sure how often a female comes in to by a battery but I greatly appreciated the help.

Ma
Review №4

The employees are always friendly & have good knowledge of their product. Dont go anywhere else for batteries.

Ma
Review №5

They were super nice and I was in and out in about 10 minutes. I didn’t notice there was a sign saying to stay in the car but shortly after getting out the car I saw it and got back in the car. During the entire time they were professional and polite.

Jo
Review №6

Over the years I have purchased a number of batteries from the Albany Battery X-Change. The service experience has been okay and the product quality good enough. However, the last time I stopped to get two new batteries the service guy got mad at me for getting out of my car IN THE PARKING LOT without a mask on. I was informed that I could sit in my car with the windows open without a mask on, but not stand in the parking lot without a mask on. Ignoring the idiocy of that statement, the entire interaction was run, hostile and unprofessional.The service used to be okay, but it has clearly gone down. I highly recommend going to a more professional business.

Jo
Review №7

Great customer service, not bad pricing, clean atmosphere, speedy in and out.

Je
Review №8

Tested my battery for free. Sold me a reconditioned one for 34.99! Works great. You wont find a better deal anywhere else. Great customer service. Polite. Respectful. And it was nasty outside due to wildfire the day before. It was really smoky and hard to breathe outside. These guys worked in it all day. Still patient, still nice. Will definitely go there again.

Ta
Review №9

They were an awesome help for me today. Found the battery I needed quickly and at a very fair price and with a 6 month warranty. Would definitely recommend

Da
Review №10

Fast those guys are good ask for alex

Jo
Review №11

Quick, friendly, and Covid-attentive. The guys were awesome and got us back on our way in no time.

Ha
Review №12

They have what you need in the way of batteries at reasonable prices

Ri
Review №13

It was great. Very accommodating and following great covid procedures.

Er
Review №14

These guys are the best. Id rate it 6/5 if I could. Car had been struggling on the turnover for a while with a 4-5 year old battery. Brought it in and they started off by trying to charge the battery for free for a few hours. When it wouldnt hold, they gave me an employer discount on a new battery. Super helpful all around. Keep it up, guys!

Ja
Review №15

Great service, good people. If you need a battery, this is the place to go.

Ke
Review №16

Good honest place. I have been going there for years. Knowledgeable guys that wont steer you wrong.

Ma
Review №17

So quick, kind, and knowledgeable. We only get batteries here. They replaced our car battery on the spot in less than 20 minutes and gave us a great deal, even with a small military discount.

Lo
Review №18

Bought me a new battery for my truck pretty reasonable. Great Manager They Have . The help could use a little tune up but the manager couldnt get any better honestly.!!!

Ti
Review №19

Hector was extremely helpful. He worked fast and was super friendly. Thank you

Je
Review №20

Reasonable prices and friendly staff, gracias Hector y Alex

Ad
Review №21

This place is awesome! They are so helpful and wont sell you anything you dont need. They hook up your car for FREE! I had Peter help me today and he is really great and knowledgeable. He tested my battery, starter and alternater! It is so nice to be able to go somewhere you can trust. Thank you Peter and Battery Exchange!

Mo
Review №22

What a nice and helpful place. We came in with a battery issue. They gave us a loaner and charged ours over night. Ours proved to have failed so they installed a new one and off we went. Super fast and nice folks. Highly recommend them.

Aj
Review №23

His other employer had a lot of nice things to say. I dont know if it was me or where I was standing at. I really dont know.

TC
Review №24

Peter was very helpful and properly tested our battery for free. We were traveling from Canada this summer and had experienced a dead battery. Peter explained in detail why this condition had occured. I would highly recommend their services.Thank you for your complete honesty, and knowledgeable, friendly recommendations! Your help gave us piece of mind as we continued to travel!

Sa
Review №25

Checked my battery and starter for free. Didnt recommend either as I still had several hundred volts left on the battery and the starter didnt need to be fixed yet. He didnt charge anything for his te either. I appreciate honest service.

De
Review №26

Got a $34 battery last February 19th. Just now quit on me Id say I got my 30 bucks with.

De
Review №27

I took a car there i was thinking of buying as i had concerns regarding the battery. They listened to my concerns which included more than just the battery and they tested and checked what they were able to as well as giving me expert advice on other vehicle issues. They were not pushy to sell me anything but gave honest straight forward information which helped me make a sound decision on buying a used car from a private party and they did this free of charge. Thank you battery exchange for going above and beyond for me.

Ro
Review №28

These guys are extremely honest, friendly,and they dont sell you something you dont need or want. prices are excellent, the manager Pete is very very helpful intelligent man. I send all of my stranded motorist from downtown to them because of the report and respect. they have always treated all of my personal family and customers the way I would like to be treated.

Je
Review №29

Quick, cordial service. Go to place for batteries.

Wi
Review №30

Great service. Very helpful. He decided that I didnt need to replace anything. Saved me money and let me know that I needed to look into alternative way to solve problem. Greatly appreciate the honesty.

Mi
Review №31

Guys are quick to hop in and help out with whatever charging troubles you have. They have knowledge and will apply it too. Great products and great prices. Thanks

Sh
Review №32

Pete is very knowledgeable and conscientious.Very professional. Not out for a sale that isnt the problem. They really wanted to make sure my battery was bad before selling me a new one. Had the new one in by the time I got back. Long story short I also had a bad starter.

Be
Review №33

Best customer service. Pete goes above and beyond. We are customers for life!

Da
Review №34

Hector saved me a whole lot of money and a trip to the shop! Great guys!

Mi
Review №35

We went in with a dead battery, the guy tested it, saw it was a Napa battery, instead of asking if we bought it or if it was in the car when we got it, he just turned us away instead of offering to help us with buying a new 1 or getting 1. So its a 4 star vs a 5. He was a great help testing it and assisting. But the quick to pass the buck sorta was annoying because we got the car used and the battery came with the car.

To
Review №36

These guys have great customer service helped me out a few times! I don’t give reviews or say this very often But this place has a 5star customer service for sure ask for peter this guy always has a smile on his face and genuinely loves helping people!

Ry
Review №37

We were in need of a battery..we drove over from corvallis and Peter was so helpful...like genuinely helpful..and you can tell he does it out of love and not for the money..he was honest with us and not just trying to make a SALE...he took care of us as if we had been customers there for years..quality service at its best...Id recommend anyone who needs their car looked at or in need of batteries and such thank you guys!

ni
Review №38

This is the best place to buy car batteries.

De
Review №39

Hector was Awesome! I will return for any and all my battery needs! I will also refer anyone I know!

Ma
Review №40

The staff is really great. Rare excellent customer service. The first place I go for batteries.

Ph
Review №41

Go here for batteries and great service, daughters car just needed post cleaned. NO CHARGE

Na
Review №42

Pete and Brian were amazing and patient with me as i didnt know the real issue with the vehicle. They took the time to test the battery,change out the wipers, cleaned the windshield and exchanged the battery all in a very timely manner. The customer service is second to none and the price is right. I would suggest these guys for any battery related reapairs and more.

An
Review №43

Very polite and gave me excellent service. They did a nice job and I was back on the road in no time. I would recommend this store to everyone.

Et
Review №44

Nice people

Br
Review №45

Amazing guys. Would go back anytime I needed battery help.

Mi
Review №46

Hector seemed right on point

Ro
Review №47

They were open and doing business.

To
Review №48

Pete is the best. He is always super happy and polite and goes the extra mile to make sure he provides the best customer service.

Gr
Review №49

Great place the manager / owner will do almost anything to help you and get you going

Pe
Review №50

High quality batteries without the high price tag. Free testing so its the perfect place to start.

Ed
Review №51

I think these guys are trying hard but I think theyre trying hard to be slick they could not start a vehicle where is there a large charger jumper that I could start with a portable 600 cranking amp power box I do not recommend their service and that is a hard thing for me to say of American Business

Ma
Review №52

Great experience! Great product! Great people! Highly recommend

Jo
Review №53

Quick, professional service. I take all my vehicles here. Will continue to do so.

Tr
Review №54

Loved their service and appreciated testing on my alternator and starter!

Ma
Review №55

The guys there were helpful and kind.

Br
Review №56

Thank you guys for being so accommodating, my husband and I called last minute, & I really appreciated the friendliness and quick work!

Ar
Review №57

Fast, friendly, knowledgeable and no high pressure salesmanship. Real deal. Free electric check.

Ke
Review №58

Been here a couple times and always a great experience with outstanding customer service. We will always go here for or battery needs.

gd
Review №59

Pete was excellent, great service and very helpful, they did a great job, highly recommended!

De
Review №60

Great service.

Le
Review №61

Pete is awesome. Takes good care of my vehicles every time

De
Review №62

Kind of hard to get to, and tricky to get a car in and out of there. Otherwise, fast, friendly service.

Ro
Review №63

Convenient and honest

Ja
Review №64

Good staff . Good product s

El
Review №65

Pete went beyond the call of duty to solve this little old ladys pickup truck battery problem efficiently and affordably. You can trust him. Thanks.

Ma
Review №66

They worked fast and were very nice. They replaced a bad battery in my wifes car.

De
Review №67

This is THE PLACE to get your battery taken care of.

Ci
Review №68

Great customer service and friendly staff

Ma
Review №69

Exceptional service as always!

Ky
Review №70

Best customer service.

Ke
Review №71

Awesome people great prices

Ch
Review №72

Always good people there

Ge
Review №73

Very professional and courteous!

Ch
Review №74

Really good service.

Be
Review №75

Super nice people.

Sc
Review №76

Very convienent

Da
Review №77

Helpful and friendly

Gr
Review №78

Always great service

St
Review №79

Amazing staff

tr
Review №80

Always amazing

Br
Review №81

Love this place

Na
Review №82

Quick and cost-effective

Ta
Review №83

Awesome service

jo
Review №84

Battery

Information
2 Photos
84 Comments
4.8 Rating
  • Address:1630 Santiam Rd SE, Albany, OR 97321, United States
  • Site:https://batteryxchange.com/
  • Phone:+1 541-967-7291
Categories
  • Auto repair shop
  • Auto parts store
  • Car battery store
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations