My daughter went to go and get a alternator for my car, I was at home working on the vehicle. My daughter said as soon as she got there they started to belittle her asking if she was sent with money.....that was the first thing that they asked. Not hello how are you but did you come with money!!!! I called and told them specifically what part I was looking for and they told me that it would be 50. They told my daughter that it was a wrong part even though she took the core, and they charged her 15 dollars more. Robbery taking advantage of a 20 year old daughter. Never again will I go there againDO NOT RECOMMEND FOR WOMEN.
Dont waste your time here! Waited for about 1 hr for them to show me a part, then i guess they just forgot! Went somewhere else got what i needed asap.
Theyre upfront with you on your purchase, at least thats the way theyve been with me.
Fast service great prices good people.
Price was decent but had to wait more than a hour just to get a radio. If you get a part be prepared to wait.
Rude service by both the clerk and the cashier. Part are in general more expensive than other places. You pay first so if you get tired of waiting youre stuck. Your best bet is to look somewhere else first and leave this place as a last resort. Is always a good idea to call ahead first and if they have your part, ask if they can pull it for you so you dont have to wait so long. Nice big and clean place.
The mechanics switch out your car parts if you leave your car to fix with them. Terrible service and administration.
Have always found the parts I need but have ended waiting for a minimum of 1hr to 1 1/2 hours just to get the part. Even if you call them hours in advance they will say the part is already off but when you get there to pick it up usually still takes them an hour to get it.
Great service!!! Some people complain about the wait. Obviously those are the ones whove never had to spend a day walking,digging, and taking the part out yourself in the summer heat.. Be grateful and patient. There VERY organized. I wouldnt go anywhere else.
Got the part I needed, Angel was very helpful.
Price for finding parts are good but I advise you not to let them work on your vehicle, mechanics there do not exactly know what they are doing, quality of work they do is horrible, it is best to just buy the part and have a real mechanic install it...
Super long wait & the prices arent people friendly. Not for a car dealer. Like one of the previous post said,this is my last resort. I did call over the phone, they had my part but once I arrived, they still hadnt removed it. I ended up calling my usual shop South McColl & by the time I arrived there,they had my part & I just had to pay.
Not happy at all they changed my motor and I had to bring it back and all I get is the runaround they made me wait four days and then they tell me that they have not looked at it yet and all this time I am having to stay in a room at a hotel missing work
Worsed place ever payed 1000 for a motor brought it by pulling it and taking it by pulling it the managers attitude is the worse very disrespectful bad language. Never ever gonna bring anything to this place anymore and never will recommend this place. Im gonna take this to an upper step wether they like it or not
It matched the focus radiator bracket I bought Saturday. Thanks
At least i know i have all my car parts here π it took them a while to get the part but the part was in perfect condition.
Very rude people they never tell you your part is there until you ask. They need more customer service training!I ππ π
The manager lied and told me i had a 30 day warranty on my part, dont come here they are only going to take your money and sell you parts that dont even work worst auto place ive ever been to in my life
Worst place ever!! I will be reporting yβall to bbb!!
Professional, courteous and theyll find what you need if theyve got it. Check here first for parts.
They had what I needed. Gave me a fair price. But they make folks wait so long. It is like going to the doctors office.
Immediate & Excellent Service.Had the Auto part I needed @ a great price.thX
Good place.
Way to expensive and they take a lot of time to take parts off
Ive always had pretty good luck finding Parts at this location and at a good price
Found the part I was looking for at a great price
I waited over 1 hr just for 1 part that had 2 screws... WOW!!!! Very bad experience!
My favorite place to do good prices
Worst place to go rude Customer service Both Clerk Best bet take it somewhere else they will just get your money Its been over 3 weeks And still have not worked on my vehicle They tell you nothing but lies
Its a great we find parts and personal
Horrible service specially bald guy
Worst place ever if you have time to wait 1 hour for a simple small part go ahead and come here
Takes hours just to get a part
They steal from u they robbed my wallet they are not honest people the man that stole my wallet his name is salvador figeroa
Great customer service Angel an employee took care of me very polite and knowledgeable
I have came several times & each time I go, my experience has been GREAT! I have been able to find what I need everytime and the parts are at a reasonable price. They helped me fix my transmission in 2 days and works great. I also once needed an alternator and they had it ready by when I showed up to pick it up. That too is still working. The service is always awesome! Staff was quick & very helpful everytime. A special thank you to Ricardo and Angel for helping me. I greatly appreciate you guys so much.I definitely recommend this place to all.
Called looking for a part and they told me to hold on why they check. Well they didnt place me on hold and I could hear the moron helping other ppl. Atleast learn to put me on hold. I hung up . Dont need to give you business that bad. Found it somewhere elsewhere .
Horrible service! Their favorite excuse is βitβs an electrical problem not a problem with our part and we donβt work electrical hereβ they do the bare minimum just to say they did something. Getting a refund is impossible, you might get lucky and get a good part but buy at your own risk! Now leaving your vehicle there to get a part installed is another story, they never call you to let you know your car is ready, which is the least of the problem. If you leave your car here pray that it runs when you get it back.
They want your money, thats it.
This establishment was awesome! Staff was quick & knowledgable about what part I needed. Special thanks to Mr David and the gentlemen who retrieved my part. I will definitely return and will be recommending your business.
Has most of you need
GreatWent in got help in 15 mins. Then 10 minutes later got part and paid and left. Drove from Harlingen. Very good experience.. Would recommend and will go back if need arises.
Been here twice very bad experience. Told me they have a part over the phone So I drove 50 min and arrive they donβt have it and try to sell me accessories for vehicle that you didnβt ask for
I dont understand all these bad reviews... you want a brand new part and fast, go to the dealership and pay an arm and a leg. You want a cheap part, order it online and wait weeks for it. Need a quick used part to get you going for a decent price... head over here. Dont even stop by, just call them to see if they have it and if they do, go pick it up. Yea theres a wait, they dont have the part just sitting there waiting to be picked up. Once you get there, they ask the fellas in the yard to pull the part which can take a while especially since a) you are not the only customer they have and b) if you do your own mechanic work, you know how long it takes to remove something. This place has ALWAYS came through for me. They normally always have what I need and at a great price! Im still running on the same alternator I got from there three years ago.
Said they had it. Came back and said not there so going to check in warehouse and should be there but not there either. So spent about 45min wasted. But the guy helping was very respectful and apologized for wasting our time. I guess they need to better there inventory procedure.
Good to know they have part
Good customer service.
Been here before. Its good in a pinch, when I dont got time to go pull out parts I need, this place does it for you. You can call ahead to check if they got what you need, but they dont pull it until you actually show up (probably due to uncommitted buyers)
Waited 2 hrs for a part that takes 10 minutes to be removed .
Great, honest place..perhaps pricey but parts were clean and complete and staff were very helpful..recommended
Takes forever to get a small part
Had just what i needed. Quick and friendly service. Ill be back ππΌ
This is a great location for affordable used car parts not only did they have what I needed in stock but I got there at almost closing time and they were still willing to fulfill my order having their part pullers go out into the yard find the part that I needed and remove it from the old vehicle and still providing me with good customer service even after closing time by the time that they had the part completely removed and brought up to the counter I even ask them to bring the mounting bolts up with the part that I needed and they brought those up with it as well I will definitely be back as my need for used parts on my old trucks arise
Good place to find your car parts
-WORST SERVICE EVER!!! I called looking for a small part, when they had told me, it will be ready by when i get there! LIES I waited approximately 45 minutes for a small part!-Cashier was being RUDE to the MAX when I was asking a question!!!
Got the parts I needed.
Good prices and excellent service
Got apart that need reasonable price for shapes and sizes great service
Very bad experience my truck was in their shop for 2 months, paid over 800$ to get it fixed and they never did these guys just waste your time
Stop and run away from this business unless you want to throw your money away. It is a junk yard to acquire used parts at a good price that is how you get hooked. if you need a to swap an engine or other parts do not use them they will charge reasonable but it shows on the quality of work they do. I think they just should sell parts not mechanic service. The reason is because they are not certified mechanic they are just general labor workers with limited tools to do mechanic jobs. if you do choose to use mechanic service I recommend take many pictures because they will steal or loose parts and items left on your vehicle. I will never do business with this company again. They will lie about the miles of the parts you are buying just to make the sale. You are warned dont cry later.
Pedro M. was extremely polite and helpful. Ill continue to go to him for future help if and when needed. However, I would suggest being bilingual when calling over the phone. From previous attempts at reaching an English speaking service assoc., I had to keep calling back because they kept hanging up on me when I asked if they habla English. Not everyone there was professional clearly.
Traveled from corpus christi texas to this place just to find out they didnt have my part even though they told me they had plenty in stock. Was of time and gas plus the cashier at an attitude. That was my first and last time ever using them!!
Long wait but price of used part was good.
Poor customer service1. Theres no actual line to stand in or ticket number system so people cut in line.2. They never answer the phone and is constantly ringing every minute3. They said my part will be ready in 30min but I have waited already 1 hour4. The prices are expensive for what I wanted but I needed the part so I had to pay for it5. Bad overall experience never coming here again
They start closing a half hour before the posted time.
They installed a transmission that they sold me It took them over a week after they said it was going to take 2days. They would put me on hold when I call and wouldnt answer afterwards and when I did get it back it really doesnt work it seems like its really forced to give the first Gears like I guess if the brakes are always on and now my Jeep is overheating and it wasnt doing that when I took it in there so yes very dissatisfied wont buy nothing there again
Awesome car fixer-Uppers with their trustworthy auto parts
Good variety of parts and excellent service.
Awful to even bother calling. Ive called 3 times, and have been on hold each time.i would only be able to say what car I was looking for and thats it. Everytime they answered after I was put on hold, they put me on hold again!!! Terrible customer service. And it seems Ill be taking my business elsewhere judging by the other reviews of this place. Wish I could rate 0 stars
Very fast
Purchased a used engine and their faculty and the way they run things is quick and efficient. Great costumer service!
An awesome place to buy parts for all types and years of vehicles! Great prices, too.
Horrible customer service. Non existing customer service. Prepaid very expensive motor, then they try to sell me the wrong year which does not match. Just a few changes they say, but it involves opening engines which will cost me and void the warranty. Pip off artists! No refund offered! Now they avoid my calls. Keep me on hold forever. Dont call me back like they said they would. Ten minutes they said. Yesterday they also said ten minutes. Dont shop there unless you want to be out $1200 dollars like I am.
If there was a way to put down 0 Stars I would gladly do it. Before my last visit all things were peachy. However was sold a faulty transmission then a VIP= Very Ignorant Prick of a manager had the nerve to say it was damaged during install so no warranty. Mind you it was put on by a certified mechanic who knew it was bad 1st time trying it out. Needless to say they lost my business not that they give a rats arse.
Told me it would take an hour for my part i waited 2 hours and had to get my money returned still no part
VERY CLEAN PLACE TO BUY USED AUTO PARTS, THEY DO NEED MORE COUNTER HELP.
There is a 99% chance they will have the auto part you need at a great price!
David is a help all the time
Basically They are criminals. Had to get a used transmission with only a 30 day warranty. They will not even honor that. They take advantage of out of town people by selling bad parts and will not replace. Thieves and liars.
Good service helpful people and fast and getting the part youre looking for me I would recommend it for everybody
Poor service. They say they have the part make u wait for hours and they bring you the wrong part.
Got my part ordered by next day awesome
Always have the parts Im looking for .. Well worth the drive from Brownsville. Hit them up ask for Richard Lopez or any of the other guys and they will help you get the part you are looking for and at a great price..
FRAUD people b careful if u go there to buy anything that comes warranty, they took advantage ov a mom that needed a motor,Ladies DO NOT go there alone u will get over charged
Bought an engine from them and took it to them after installation to fix it because it wasnt working properly. They didnt charge me because I had warranty but it took them freaking over 2 weeks to fix it and it still ran crappy after that. It was just slightly better. Customer service is horrible. They take forever about half the time to answer the phone and in person, takes about over an hour to get what you came for. Worse experience ever with an auto parts place.
Good prices but the waiting is crazy! They need more personnel to attend and they have no desire to help. Seems they rather help people over the phone than people in person with the money on hand.
Best prices for automotive!! Awesome service
Always find the parts I need and at a fair price
0/5Took my truck to have the transmission replaced for $800 and they told me that It required more stuff, ended up paying +500$. $1,300 Total. So, they gave me 1 month warranty for the transmission and It worked fine for 6 weeks, transmission started messing up again, went nicely to tell them about the issue and they told me they couldnt help me and were gonna charge me $500 to check.Had to go ask another place and they told me that they putted an oxidated transmission that had rust and debris in the oil. And 2 months later the differential ball that they rip me off with was having issues aswell.So.. Personel are indifferent and service is the worst.They dont fix anything, they make your vehicle worst than It was. Take your car under your own risk.
They give you a price in the phone and another in person!ππ«
Good place to buy used parts
The best place to get used quality parts.at a good price
Excellent customer service