Very friendly staff. Kept me updated on the status of my ticket. I needed to get my battery repaired and they let me know when the new one was shipped and delivered to their store so I wasnt left in the dark.Will use again if my computer has any other issues
Homeless friendly who lent me a laptop to build resume on and now I grew out of it and he gave e me a huge discount t on newer model. God bless people like him who take Chan es on the rusted racehorse who remember everything but hasnt. Grazed the p atches.
Havent used them for their computer service, but I bought an HDMI cable that it turns out I didnt need, and the next day they let me return it for a refund, no fuss, no question asked. Very professional and great service!
The store is well equipped with parts and computers.The staffs are very professional and courteous to my needs.Their charges for parts and services are very reasonable.I have decided to sign up for a maintenance support service with this store.
ABM is awesome! Personnel are always willing to help. They have great customer service.
Was to quick in advising me too sell my-HP/laptop-Compaq from 2011,old, dosent have over usage.Researched online for repair/tuneups when i saw its simplicity in repairs, obtaining parts and its demand even in 2020 here in the USA and Oversees. It was designed for longevity, compact parts and can be connected to bigger mainframes. Thanks for being open during COVID19 but you were a waste of my time.👎
Spectacular. Their customer service is fantastic and their price is extremely reasonable for the level of service you receive. We have been using them for years and have never had any complaints. Here is an example of the great customer service: I recently had a flight at 1:30 pm on a Sunday to fly to the East Coast for work. Early that morning my computer was not working and i was panicking. After the owner of the business tried to solve my problem remotely, he met me at his store in Alameda and fixed the problem in time for me to make my flight! He provided amazing customer service. The entire staff is wonderful (Jesse is a magician fixing any problem) and they go out of their way to help you with any problem you have. i also enjoy the fact that they are locally owned. You will be happy you call them.
Excellent service and very professional. They provide you with options that fit your budget and needs.
ABM Computers was very helpful in helping me resolve my computer problems.
Great service and great prices.
I highly recommend ABM Computers! My Windows 7 OS decided to just not start one morning, sending my laptop into an endless loop. I had a client meeting coming up the next day and was in a bit of a panic. I dropped in to ABM right when they opened. Though Michael was clearly busy on another project, he jumped right on it and had me fixed up in a few hours with a clean install of 10 and advice on how to backup data in case of a future crash. Thanks again ABM Team!
ABM has been mine and my familys go-to computer place for the last 20 years. Very nice and knowledgeable staff. Repairs are always done quickly and efficiently. Awesome place!
I had their field service technician come to my house to troubleshoot my home network. He was on time, efficient, knowledgeable and took time to explain to me precisely what he was doing every step of the way. He had my network up and running perfectly in 35 minutes. I would call him without hesitation in the future.
Great service and people
I always get so overwhelmed when I go into the big stores like Staples or Office Max. So when I came across Alameda Business Machines it was a nice change. The boutique atmosphere was exactly what I had been looking for. They had everything the big stores offered but I wasnt overwhelmed. The staff was very friendly and accommodating to my needs. I was looking for a new computer to help me become more advance in my graphic design and I was so pleased with what I was shown. I left ABM feeling satisfied, happy and excited about my new computer. If you want to avoid all the hassle and chaos of a big company I defiantly recommend checking out Alameda Business Machines.
I would recommend ABM to everyone who is looking for computer services. It is a local small business, with superior customer service and a excellent return time. Everyone at ABM is educated on the products, repairs, services etc. and you can tell they genuinely care about their customers. I love going to ABM because it furthers my support for Small Business. ABM is a prime example of how a business should be modeled and ran.
They did a great job fixing my MacBook when it stopped charging. They were reasonable and thorough... even gave me some free tools to change the battery in the future!
Great experience. Really excellent support and costumer service.
Ive been using ABM Computers for over 20 years theyve helped me get out of jams many times, they even donated a computer to help me assist a needy family. Once I was in South America at a surgical conference and had trouble downloading my speech, they came to my rescue within minutes. These people are simply the best.
I know them for long time, they do repair all kinds of computers, PC and Laptop, printers, both software and hardware, they are reliable, friendly, you can always trust them, highly recommended.
These guys seem really nice. Not sure how they do repairing computers, but we were looking for a power supply cable to hook up my new video card and they just gave us one for free! How nice is that!? If my computer ever decides to take a crap and I or my husband dont know how to fix it, Ill try them first.
Working with Mike and Jesse is easy. They are responsive, knowledgeable and great at what they do. When people as who I recommend I tell them Alameda Business Machines. You wont be disappointed .
These folks are great. I use them to manage my personal computers and my business computers located all over the Bay Area. I especially appreciate their fast response time when problems develop. I highly recommend ABM computersBay Crossings
I appreciate the good service and communication when dealing with ABM Computers. I most appreciate their patience with all my questions, even the most basic, and their willingness to offer ideas and opinions without being pushy. Most recently they worked on my Acer laptop (purchased from ABM in 2011). I also purchased a refurbished IMAC all in one that I am very happy with. It is great to have a local business that I am so satisfied with.
Thanks for the great job on my Imac, forgot all my passwords including on my phone they figured it all out for me.
Knows what the hell their doing...
My family and I have been going to Alameda Business Machines for a very long time. They have always been extremely friendly and professional. Whenever I have a sick computer, they are who I go to. They fix the problem and return it to me with a few days. My mother is the one who suggested Michael to me first and Im glad she did! He and Jesse never seize to amaze me! GREAT JOB!!!
I love ABM, Ive worked there over 10yrs ;PI really appreciate the community and while computer technology changes very quickly, Im lucky to be working with such an awesome staff at ABM. It is very important to me personally to offer the best service / advice I can to my clients and its fantastic that the rest of the ABM staff feels the same way.I hate it when you are having problems with your computer, but Im always happy to see you and help when I can!-Jesse
Its a miracle! They got this stupid computer to work.
Excellent customer service. They take the time to understand the problem, and they give you clear feedback.
ABM Computers has bailed me out numerous times, it will always be my go to computer store.