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H&R Block
116 Market Center Dr, Alabaster, AL 35007, United States
Appearance
H&R Block

Comments
Ro
Review β„–1

Great customer service πŸ‘ Mr. Luck was very helpful!

Ca
Review β„–2

The services are fantastic but a CPA maybe a better fit for next year. I feel like HR will charge more for mid year questions and assistance.

An
Review β„–3

Great service and I trust Ms. Sara Mask with doing my taxes. She is an awesome individual and answers questions that I may have. Very helpful!!

Jr
Review β„–4

The person that helped me at h&r block was very nice was very beautiful and she made my experience at h&r block maybe want to come back cuz they help me out very good very much

Mi
Review β„–5

Thorough courteous service. Very knowledgeable.

Ch
Review β„–6

Always an easy appointmentent and Mr.Luck is a pleasure to work with.

Ma
Review β„–7

I belive I can do better else where.

Do
Review β„–8

They explained everything to where I understand. They are very friendly

Sa
Review β„–9

Such a professional atomospher. My tax professional is supurb!

ke
Review β„–10

Unprofessional real problems always Neva git the correct service a Hassel since Jan n its jul

Ma
Review β„–11

David Luck. Very professional, kind and explain everything. ⁰

Je
Review β„–12

Staff had knowledge of their job and courteous.

Sh
Review β„–13

Mrs. Mask was extremely helpful and great

Da
Review β„–14

Mrs sally does an awesome job

Da
Review β„–15

Sally Mask is awesome. I consider her a friend. She is very accepting and generous person and makes me feel comfortable with my taxes. She asks the right questions.

Ha
Review β„–16

Wayne Luck is always my go to tax guy. Taxes are not fun, but he is always so kind and welcoming, that its a still a good experience. I like that he explains everything as we go, and he double checks things to make sure hes doing the best job for you.

Sh
Review β„–17

Sarah does a great job.

Ma
Review β„–18

Fast & easy to do my taxes

Ta
Review β„–19

Friendly and knowledgeable

Co
Review β„–20

They was very good people

D
Review β„–21

My tax preparer, David Luck, was excellent. He was courteous, knowledgeable and explained everything thoroughly. Plus the fee was not as high this time which was a pleasant surprise.

Au
Review β„–22

It was extremely easy

wa
Review β„–23

David Luck is always great to work with and explains everything and gives me ideas of things I can work on for the next tax season.

Be
Review β„–24

No hassle. My tax preparer was ready when I arrived for my appointment. Very courteous and straightforward.

Se
Review β„–25

Its convenient to drop off the information and come in just to sign off on the electronic paperwork.

Ol
Review β„–26

Sally always does great and has helped me so much through this tax experience.

ra
Review β„–27

Excellent customer service. Wayne Luck seemed to be very knowledgeable and friendly. He is a great asset to your company.

Je
Review β„–28

Very knowledgeable representative that provided great customer service.

Ma
Review β„–29

It was a pleasant experience but the bill was expensive, very expensive. I only had two documents to file and it cost over one-hundred and fifty dollars. I might come back next year if the prices drop.

Sh
Review β„–30

Professional service at reasonable price. Tax professional has direct access to others with varied expertise.

Ro
Review β„–31

My appointment was quick and efficient.

Ma
Review β„–32

Mr.Luck is very professional and files our taxes with confidence. We trust his knowledge.

Ta
Review β„–33

My tax preparer Mrs. Mask was awesome. She went over each and every detail of my taxes with me, and patiently answered all of my questions.

Sh
Review β„–34

The always courteous and knowledgeable tax advisor, Sally. And, you lowered your fees after increases over the last several years.

Cr
Review β„–35

I have been using H&R Block for over a decade i have been audited twice and H&R Block took care of it both times because i bought audit protection. Defanatly a wise investment. Always friendly amd helpful keep up the great work guys.

St
Review β„–36

Mr. Luck was awesome straight forward and very encouraging.

ha
Review β„–37

Bc they have very nice people that help u and get what u deserve!!!

Je
Review β„–38

Mrs. Mask is excellent she is very knowledgeable and extremely professional. As long as she is at this location I will continue to do business at this H&R Block

Ch
Review β„–39

Fast, friendly service. Sarah saved us on fees and found at least 4x more federal tax return.

Sc
Review β„–40

The professionalism and friendly qualities of my tax specialist.

As
Review β„–41

My tax analyst/preparer, David Wayne Luck, is awesome!

Da
Review β„–42

Extremely helpful. Listen and addressed my concerns

Ro
Review β„–43

H and R Messed up original 2015 return. Had to go back through h and r block and re-fille and pay 800.00. All the info was there in original return just filed wrong it was a semi complex issue I knew that so I can live with that. happened I can live with that. What I do not like is they did not offer to pay any of penalties or interest.

Da
Review β„–44

Our preparer was very thorough and helpful.

He
Review β„–45

I know youll try to get me the most back

Ro
Review β„–46

Because Wayne from alabaster store is amazing.

Wi
Review β„–47

Very satisfied with the speed and accuracy of the service.

Su
Review β„–48

Love Dennis DuPont, I have used him for numerous years!

Lo
Review β„–49

Im extremely satisfied with H&R BLOCKπŸ’•πŸ’•

Ku
Review β„–50

Come every year....because of Wayne Luck.

De
Review β„–51

Timely service, easy to deal with personnel

Ti
Review β„–52

We go to h&r block every year

je
Review β„–53

Price for the service. with the new Tax law its pretty simple.

MA
Review β„–54

Awesome service

Am
Review β„–55

Great service every year

La
Review β„–56

Great knowledgeable customer service

Sh
Review β„–57

I love the representatives

it
Review β„–58

Our accountant was the best!

Ru
Review β„–59

Friendly and very helpful service

Ke
Review β„–60

Sally Mask is the best!

Mr
Review β„–61

Our experience was overwhelmed with personal discussions that were not necessarily of our interest nor concern.

jo
Review β„–62

Mr. Luck was great!

Cr
Review β„–63

Very helpful, friendly, and professional.

Sh
Review β„–64

Your addiction always fees

Oh
Review β„–65

Ive waited 3 months for my tax refund and I still havent gotten it yet!

Lr
Review β„–66

Trust Ive been there many of years

Te
Review β„–67

Enjoyed the experience.

Na
Review β„–68

Mr. Luck is great

Mo
Review β„–69

Mr. Lock is great

Ch
Review β„–70

It the best

Jo
Review β„–71

Wayne Luck is the best!!!

Li
Review β„–72

Taxes have to be done every year

Jo
Review β„–73

Extremely knowledgeable

Jo
Review β„–74

Friendly people, who care about you

Ir
Review β„–75

Exceptional Service

Da
Review β„–76

Better and better every year

De
Review β„–77

They was Awesome

Gr
Review β„–78

Convenient, Friendly, Helpful, Accurate

su
Review β„–79

My preparer, Sally.

Bi
Review β„–80

Satisfaction

ca
Review β„–81

Great

Cu
Review β„–82

Wayne!

Pe
Review β„–83

Satisfaction

Information
10 Photos
83 Comments
4.7 Rating
  • Address:116 Market Center Dr, Alabaster, AL 35007, United States
  • Site:https://hrblock.com/local-tax-offices/alabama/alabaster/116-market-center-dr/1383?otppartnerid=9308&campaignid=pw_mcm_9308_9762&y_source=1_MzU4OTgxOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 205-621-1082
Categories
  • Tax preparation service
  • Tax consultant
Working hours
  • Monday:Closed
  • Tuesday:2–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:2–6pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online appointments:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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