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Truck and Trailer Repair LLC
128 Betty Snow Cir, Alabaster, AL 35007, United States
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Truck and Trailer Repair LLC

Comments
AS
Review №1

I can’t thank enough the whole team. They were on the top of everything, real professionals. When you go there Just sit back and relax, don’t bug them. If they have your truck in the shop that means they are working on it. They don’t waste no time. The owner Sammy is a cool person, knows his job 100%. I Recommend this shop.

Tr
Review №2

My husband was on the road out of state when the AC went out on the truck. He got up 1st thing on Monday morning & went to have AC looked at. They jumped right on his truck & had him back out on the road by noon with a NEW AC COND, new cabin filter & freshly greased 5th wheel. We were really impressed & glad he didn’t have to sit on this load waiting a day or more for repairs.The only negative my husband had to say was he didn’t like the closed door policy. Making it to where he couldn’t see what was going on with truck or see repairs being made.Overall great experience and they got him in & out which was exactly what we needed.

ro
Review №3

Have brought them small repair jobs over the last few years. Pricing is fair and quality of work has been good.

Ch
Review №4

Good work, honest prices with minimal shop time! Refreshing change! Tyvm Guys.

Ja
Review №5

First off who charges $140 to change a tire you already have and to patch one. Secondly you tried to charge $240 until the lady from. The back yelled out its $55 for the tire $25 for the patch. You got up out your seat went and talked to her came back with a price of $140. Then came back ten minutes later tell me my rim couldnt be bent back which was a lie. Been in this seventeen years have bent back plenty of rims only rims cant be bent are aluminum mines wasnt.

Di
Review №6

The guy Sam(probably the owner) has no knowledge of trucks and is always eager to threaten the truckers with overcharging if not paid right away and he wont tell you what he did and tried with your truck, wont show you pictures or anything. Hell charge you for even raising his finger in the air. Not cooperative and considerate at all. Do use him if you wanna end up wasting your money for nothing.

Ja
Review №7

This guy was great! I called him about 40 minutes before they opened at 7:00am & he was to me within a half hr. I had an air leak in a whose on my trailer he fixed it pretty quick & I was out of there by idk 7:50. He just came to care of it & that was that. I would call him again for sure if I was in this area & needed service!

Je
Review №8

Address on listing is incorrect. Showed up with the trailer needing to be repaired. The verified address is to someone house .

Je
Review №9

Unprofessional labor. Broke off bolts. When I tried to contact, run around and won’t answer phone. Please be skeptical

Sh
Review №10

Sammy did a amazing job helping me today. I can’t thank him enough for his services. I definitely recommend him and this company to be at your service needs! The hospitality was great and if I ever need him again I will definitely reach out. Excellent customer service and very friendly.

Ja
Review №11

Scam alert these people will try to overcharge you and nickel and dime you for everything they can. Lil no nothing sammy up front is the main one. Tried to charge me $240 to place a tire and patch when I already had my tire. Then told me I couldnt bend my rim back. Well I went down the street and my rim is bent back tire is on and patched $110

An
Review №12

“Excellent Fast Roadside Service!”

An
Review №13

I love my job

Da
Review №14

Would have been nice to have gotten the 500.00 core charge back for the clutch actuator . I know people at kenworth from my home area ... over charged close to 1000.00 .. have fun with it..

Mo
Review №15

These guys know their stuff! Our 1 ton Ram had some engine trouble when we were passing through and they seemed like the only ones around i would trust to work on it. They did a great job getting us fixed up and back on the road. They are well equipped to tackle any problem with big trucks. You can read more about our experience on our website. Thanks guys!

La
Review №16

Very quick on repairs

Er
Review №17

I wish i could give this place minus 5 stars... worst shop Ive been in my life.... a whole day there and instead of fixing the truck they make it worst... and on top of that charge me 200 bucks... big mistake if you go there....

Ga
Review №18

After being called for a failed serpintine belt on the road side.mechanic said oil leaking from behind harmonic balancer at the seal.warned us not to drive.not to replace belt.offered tow service to his shop to perform work.this is on an RV.when picked up after repair price was double estimate.repair order said removed radiator to repair oil leak.no specific repair listed.no replaced seal.after inspecting work at our shop.obviously harmonic balancer not even touched.no seal changed and area covered in old oil.good ol bait and switch.do not call.do not trust.shady bussiness.

Wi
Review №19

Never get any major work done here. Sammie told me they would replace my rearend for $750. I couldve gotten done in Memphis for $600. Keep in mind I was providing my own rear end & casing. Once I towed truck to his shop he tried to sell me a rearend for $2400 & wanted $3200 for parts & installation. I told him I would bring my own rearend & let him install it for the $750 he quoted me. I guess he was mad & left my truck in the front parking lot & refused to start taking off the old rearend until I brought the new one to him. Truck was towed to him on Wednesday & he didnt start working on it till Tuesday. Took them 2 days to take off rear end. So I had to pay a core charge on my new rear end & had to extend my truck rental 2 days just to bring the old one back to Memphis. Guys barely even worked on any bodys truck nevertheless mine. I had to pay for hotels for me & my driver for over a week on a 5-7 hour job. Keep in mind my rear end & casing were already put together. Here comes Thursday & Im back in Memphis & they refuse to take a payment over the phone. My driver had my credit card & they refused to let him pay me. I had to wire the money through my bank, then they refused to give me a reciept. He took off my aluminum wheels & gave me some blue steel wheels claiming my luhusband nuts wereally too short. He claimed he was going to charge me 5 more hours to change out the studs, plus he claimed the whole Birmingham area was sold out of the studs I needed. He claimed he he gave me new u bolts, cause u cant reuse em. He lied. Kept My Old Ones On there. They put my spacers back on upside down & failed to tighten up my lug nuts back on to the point where I couldve unscrewed some of them with my bare hands. Once they had my truck they started disrespectin me & tried to get my driver to abandon my truck. They wasted my time & took my money. NEVER BRING YOUR TRUCK HERE.

ra
Review №20

Our 92 Chevy School bus lost its transmission at 3pm on Tuesday. They had us on the road with a replacement and new starter by 6pm the next day. Really nice and knowledgeable.

ra
Review №21

Excellent work trailer was loaded no one else would even commit to fix it they lifted the box up off the frame and welded the slider on my trailer. Without using a wrecker off site at a truck stop

Bo
Review №22

They did a reman on our Cummings motor, now theirs a tapping noise, fuses were missing. 2 bran new batteries missing, bare wires everywhere,brackets hanging not connected to anything, and he told us no warranty, why wouldnt they have a warranty on their work ? I think we know now, nearly 8000.00, and back to the shop it goes, but not HERE !

De
Review №23

Great shop I see some of these comments on here are crazy I dont know any shop that works for free there rates are posted and explained to the costumers before any work is done

El
Review №24

Stay away from these people. They take advantage of this truck broke down issues. Never ever with them again...

Br
Review №25

Guys know their stuff!! In and out fast!

AN
Review №26

Dont do business with these people. They do not stand behind there work or parts

Ro
Review №27

Fast service nice people.

Ch
Review №28

Great prices and fast services

DA
Review №29

This company charges double for parts, check your bill if you use them.I was desperate for a good honest truck repair company.I kept getting screwed by this one.1860.00 for rear brake job and 1440.00 for front.The owner refunded 149.00 back after showing him his 100 percent mark up on parts.

be
Review №30

Born

Information
13 Photos
30 Comments
3.7 Rating
  • Address:128 Betty Snow Cir, Alabaster, AL 35007, United States
  • Site:http://truckandtrailerrepair-al.com/
  • Phone:+1 205-447-7057
Categories
  • Truck repair shop
  • Auto repair shop
  • Diesel engine repair service
  • Towing service
Working hours
  • Monday:12am–11:30pm
  • Tuesday:12am–11:30pm
  • Wednesday:Closed
  • Thursday:12am–11:30pm
  • Friday:12am–11:30pm
  • Saturday:12am–11:30pm
  • Sunday:12am–11:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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