Ive been using Ambiance Hair & Laser Center for over 2 1/2 years now and I cant say enough good things about it!! Laura & Elaine have seen me through 2 different hair loss events, one due to a medical issue. Through both events they have been caring and forthright about what to expect and how to improve my hair growth. Theyve exceeded my expectations and my scalp health and hair growth have reaped the benefits!! I no longer have a widening hair part, I continually feel new growth all over my scalp, and my hair is shiny and healthy looking. Im now on a maintenance level and visit the center 1x/month. If you are suffering from a hair loss issue, dont wait, as it doesnt get better on its own. Contact the center for a consultation-you wont regret it! Ive never had an issue with scheduling or cancellation. But I have been witness to clients abusing their scheduled time, showing up from 15 minutes to as much as an hour late and expecting to be seen right away. Doesnt work that way...if you show up late you place a burden on another client and Laura & Elaine dont let that happen. I was referred by a friend that also had a tremendous experience here with equally excellent results. I am SO glad I followed her recommendations!

Great atmosphere. Nice people, but product was a waste of my time and money. Spent over $2000 dollars and still look the same. Don’t waste your money like I did. Propaganda product! Never will I waste my money again.

They are very unorganized and unprofessional. Cancelled appointments several times, sometimes would call to remind you of an upcoming appointment. I had an appointment one afternoon and I showed up 10 minutes early for. The building was locked, there were no cars in the parking lot, and no one was answering the office phone. I waited 15 min after my scheduled appointment, called the office once more and left a message to call me back. They never called me to apologize or explain what happened. I had prepaid for two facials and have called several times during their stated business hours to either get a refund or schedule an appointment. Very unethical business practice to take customers money and not provide services or be able to contact.

Bad customer service. No accountability. Refused to give me a refund of a prepaid balance I had, even though there is no policy stating so. I do not recommend this for anyone.

Did a great job on my facials--when I could get an appointment. Had many scheduling issues (cancelled on, time changes, etc.) not worth it.

She did a nice job exfoliating