I tried to pay a bill here. This place, dies not take walk ins or Cash Payments. No Customer Service at this place.
Great customer service! I talked with Alison S. In regards to lowering my premium and she did just that! She was very attentive and patient with all my questions! Much appreciated, thanks!
It was a pleasure working with Jennifer. She made sure to reach out to me and keep the lines of communication open after my initial call for a quote was made to assure I was still interested in the services. Jennifer made the process of switching my auto insurance policy an easy process. I was also able to save money which is always a plus!
I got great customer service from Dione Morton. While I was on deployment she helped me square away my situation. She understood the frustration and struggles that I faced with, being thousands of miles away while trying to get my issue resolved. She walked me step by step and was able to resolve my situation. She is wonderful at what she does.!
We had the most pleasant and professional experience.All correspondence was done in a timely manner and all tasks were expedited very quickly. We had Michellene as our Insurance Risk Manager and she is an absolute doll. We saved a significant amount of money on all of our policies. I wish we used ICNE years ago.
I had a great experience with ICNE. Michellene helped me secure multiple new policies. She was with me every step of the way and went above and beyond to make sure everything was taken care of. She was detail oriented and so sweet. Thank you for making this so easy!
This place is amazing and always has been extremely helpful. I have gone through some major changes in the past couple years with insurances and the people at ICNE have been extremely gracious and helpful. Eileen and Lori were nothing but kind when my needs were voiced. Whenever I needed to visit, I was seen by someone within 5 minutes of arriving. Even during the times where I could not make it in person, everyone was considerate and caring over the phone or via email. This place has done nothing but save me money!
The best and easiest to deal with insurance company. I called Jordyn to renew my policy and ended up saving a large amount of money with her knowledge. Plus they have runner to go to the DMV for you, which is unparalleled. Highly recommend.
I’ve been with ICNE for years. They are on top of their game at every turn. I’ve been in glitches that were sticky and they resolved them for me. I highly recommend.
So happy that a coworker recommended ICNE. I worked with Michellene and she could not have been more helpful and endearing! Thank you for your genuine kindness and care.
Couldnt ask for a better agent; extremely quick, prompt and efficient. I would absolutely recommend this agency.
If you are looking for an insurance company that will gladly take your money every month but add no value then this is the place for you. Their complete lack of communcation and poor customer service is only surpassed by the feeling of entitlement while talking to one of their reps.Congrats Insurance Centers on New England, you win the award for the worst customer facing company in New England.
Excellent attention, good service, good access from the highway, varied prices. I recommend it