The gentlemen came within the time limit that was set. He was courteous and started outside but didnt do the back yard as per my husband. He did spray inside the house upstairs and down and took into account my concern of ants in the main bathroom. Upon request he sprayed the garage also. I guess I was expecting him to lay sticky traps in the cabinets like my past exterminator for roaches and other bugs but I guess company is different. He sprayed down two wasps nest which was great. All in all it was a good experience, he did what he was suppose to do.
Very professional and courteous, at an affordable price. Will highly recommend to others !
Great prep service before I moved into my new construction home and great follow up appointment for general bug pests. Technician Robert was really great! Very professional and careful. Using them for a quarterly service now. Absolutely happy with the service.
We have used Cantu since before they were Cantu. They are excellent in every way. They also have reasonably priced treatments. They come in between treatments if you need them to exhibiting their commitment to the job they do. We have been customers for about 20 years because they do what they say they are going to do! We respect that!
We had a great experience with Cantu! Mr. Dwayne, who provided the service, was responsive to our needs, did his job extremely well, and showed great professionalism. Would recommend to anyone!
Great service. They were on-time and did a great job at treating my house.
The lady ethat came to our house to treat our house was really nice and provided an excellent service. I would highly recommend this company. Also they offer very affordable prices.
They do quarterly pest control at our house. Mostly good service until they carelessly killed the potted plants on my porch this summer.
I asked for a termite inspection. I received a very thorough report and a measured diagram of the house as well as a good explanation of the services and costs he is proposing. I was impressed with the job Rick did, and he was very cordial and professional. I have referred Cantu Pest Control to a friend, and I will call them again in the future.
Always great to work with! I used Cantu almost 3 years and always there for me!
Our technician is amazing every time! Thank you for what you do and we love Cantu Pest Control!
As always Cantu did a wonderful job. The technician was very nice and professional.
Cantu has always been very helpful. The office staff is always quick to get back to me, and the field techs are always so friendly and helpful.
Employees are very friendly and professional. Have used them for ten years are more since they have solved my problem with termites. Have not had any problems with termites since first application to our home. Always Johnny on the spot doing our yearly inspection.
The appointment was made quickly and the technician, Blas arrived on time wearing a mask. Great safety habits. He was very personable and throughly applied the pest control around the exterior of the house. I have peace of mind now. Excellent job.
We have used Cantu for pest and termite control for a number of years now beginning when we had a fence with termites. They provide excellent service and noticeable results.
I was not given any feedback on what condition or if I had any infestation of pests and treatment may be needed in the future if any.
They cleaned my windows. Unfortunately, when they finished they just left so we didn’t do a walkthrough.
Found this Company on Groupon. They showed up within the time given and did an excellent job. Very friend representative.
Took time to explain about chemicals used and what to expect. Don’t know about effiency of the service yet as it was just done today
Good price, always responds quickly, and great service from very nice people.
They are supposed to spray in the front and backyard, but they only do the front. Too much money for half the work.
100% Professional, Respectful and not egotistical, Courteous, excellent Communication Skills, devised a Quick Solution for our needs, and On-Time (in fact, called ahead stating he would be a little early.) I would certainly recommend them.
Alexandra was a professional and explained the science behind the treatment as I was concerned. This is a first class operation. Grace
Jeff was very thorough and explained everything he was going to do when he arrived. Professional and efficient!
This service lady the best.
Oscar was great, after he treated the interior I explained that had a concern about wasps hives around the house, he treated them knocked them down and then treated the exterior with two different types of pest control. After he was finished he came back in and walked me through what he had found. He was very polite professional.
They did a thorough job of pest prevention.
Been using them for 4 - 5 years & they are very customer friendly & accommodating..great company
Cantu staff is always so professional and take great care of their customers. My experience is a long time customer has been a wonderful one. I highly recommend this company. Prices are very reasonable and the peace of mind they provide in not worrying about bugs is priceless.
Odessa was very professional and very attentive. She made sure that all of my questions were answered and scheduled a follow up appointment and noted that I wanted to sign up for regular visits.
Cantu does routine service for us. We have used them for 10+ years.
After assessment, estimator was honest and said it isnt likely there is current rat activity and therfore we may not need him at this time. Appreciated him not trying to sell something we didnt need.
Have used them for many years to prevent termites, which my neighbors had. Never had a problem and they are always very good about communicating with me about their services.
I love the folks at Cantu. My guy comes out, and its been the same guy forever. I know him, he hangs out a bit and chats. The big thing is that they deliver the service on time. Every time. But they do it on a personal level too. Its not just wam, bam, thank you maam. Keep up the good work guys!!!
They do a good job
Odessa, the technician, was thorough, courteous, and communicated above and beyond what she was doing and details about her service. She was exceptionally friendly and seemed to really care about doing a good job. I really appreciate that, thank you so much!
Very professional service, answered all my questions. Signed up for year program.
My wife and I have been customers of Cantu for almost two decades. The techs that have serviced our property over the years have consistently been prompt, professional and very knowledgeable when we’ve had questions. The office staff has always been friendly and accommodating when needing help with a bill or service question. We highly recommend their services.
I have been using them for over a year. Great service. They are always on time and treat the yard and house very diligently
Awesome service. Right on time friendly employee who did a great job. I highly recommend them!
The tech was very thorough on the job. Great service and great price. I’ll definitely be using Cantu Pest Control from now on. Thanks again.
Excellent service and follow upI gave recommended company to several friends
Great service and the gentlemen who came was on time and very polite
I highly recommend Cantu! They are responsive, prompt, extremely friendly and professional, and clearly value their customers. I have had the same dedicated exterminator for 4 years, he and the entire team truly care about their clients and they offer exceptional customer service.
I have been using Cantu for about 4 years now (quarterly service). My service tech Nick is awesome. He had been my tech the entire time. He is very knowledgeable and friendly. I recommend them to anybody I hear of with any pest issues. The price is quite comfortable and the results are great
I recommend Cantu pest control to anyone looking to get the job done. The tech was very polite and also very professional. She didn’t hesitate to take care of the yellow jackets outside in the porch area. Very pleased with Cantu services. Thank you Janice.
Alex is fairly new, we talked before she started, she did well, she listened well but i would like her to come over again to see how her memory is, meaning if she does well on her next trip, than i wont question her and i will just talk to her when she is done, Thank You, Mr Cantu..
They were on time and were very thorough. I am so happy I decided to use them. They took the time to treat the problems we were having. I highly recommend them.
I want to take this time to say what an amazing company they came out here to take care of our wasp problem. I would like say thank you to Michael for that he was the one that came out and did the work. He was so kind and he work is so greatly appreciated. I’m so glad we found this company, and looking forward to the next service. Thank you Cantu for being here for us. Oh and Michael was on time. So appreciate that.Thank you one very happy customer from Ferris TxDonna B.
Highly recommend Cantu and I rarely recommend any company as I have high expectations. Nick C. Is awesome professional. He’s conscientious, thorough, strong interpersonal skills, detail oriented, and overall great service. Something that goes long way with me is Nick is always very professional when listening to my wife’s concerns and makes sure she’s comfortable that her concerns were addressed. I was in pest control business for 8 years so I know a professional. Nick keeps me with Cantu and also have recommended to multiple friends.
I have been working with Cantu for a few years getting quarterly service for insect control. We live in an older home that had lots of openings and we started to hear weird noises coming from our attic a few months ago. I called them out and we found out it was mice. I thought to myself that it was going to be expensive to get rid of them and who knows what they will have to do to make sure they stay out from then on. The first tech diagnosed the issue and put up some traps and odor control because when one died the entire house had a horrible stench. A second tech was sent out to evaluate the outside of the house and give us the quote to get it rectified. He showed us every opening we had on the outside and boy, there was plenty. I was dreading what the price would be but some of the mice didn’t let us sleep with their running around in the attic so we figured maybe a payment plan and that would do it. Well, we got our quote and honestly, it was nowhere near where I had thought. Much more affordable! We scheduled the job for the following week and we just had it done yesterday. They will be back in a few days to check all of the work and make sure the mice don’t chew thru anything. The service was fast and on time. The techs doing the work were professional and respectful of our home. I am very happy with their service and will surely continue to use them for years to come.
I did a lot of research, a lot of Pest Control are out of my budget. I read a lot of reviews on Cantu Pest & Termite had positive reviews. They were very responsive and helpful to the questions that I had. The technician was very informative and went straight to work, I really appreciate for doing this.
Jeff called to let us know he was on his way, then let us know he was here. He found and treated ant piles and wasps nests and educated us on the difference between paper wasps and yellow jackets. (Wed always thought we had yellow jackets.) It was smooth, seamless, business.
We have used Cantu for several years. Oscar came today did the best job ever. He did everything exactly as I asked & then some!! I hope he stays with them.He’s the best!
Really great experience. Friendly pest control person. Right on time and they were able to fit me in, even with my last minute request. Highly recommmend!
Weve received consistently excellent service from the same tech for years. Its easy to schedule a re-spray if needed between regular visits. Customer service is friendly and professional. Wed recommend Cantu to anyone.
Amazing and cordial service. Has customer’s best interests.
Nick has always treated our home as if it were his own. I have not had any pest issues that could not be managed with their quarterly service or a spot treatment for those random Texas bug swarms! I appreciate their small business customer service with their professionalism that beats any of the larger national chains.
John showed up within the scheduled time frame. I told him the trouble that I was having (carpenter ants) and he went right to work looking for them, finding them and eradicating them. He even showed me where they were coming from and took care of them there, too. Great job!! Very professional!! Would recommend!!
I’ve used Cantu Pest Control for 20+ years. They’ve always been prompt and friendly. I haven’t seen a bug inside my house in years, for which I’m extremely grateful. I love all animals, but definitely NOT cockroaches!!
Finally. After repeatedly asking Cantu to NOT randomly schedule a quarterly appointment without contacting me first; they did it! They actually called and left a reminder that it was time to schedule an appointment. And I returned their call the next day and made an appointment that worked for both of us. This is how communication between a customer & supplier SHOULD work. Technician Quentin came during the appointed time, did a thorough job, and was very personable & polite. I would have given 5 stars, but it has been a struggle over the past couple of years which has included emails/texts notifying us that they would be out the next morning to spray, when we had NOT made an appointment. Or worse, just showing up on our doorstep without an appointment. I am hopeful that when it is time for our next quarterly treatment, we will be given a reminder call and it will go this smoothly in the future. We have been Cantu customers for many years, and have always appreciated the professionalism of their technicians. It is the scheduling part that has been a source of aggravation.
Tech showed up on time. Very friendly. Wore a mask and shoe coverings. Fast, yet efficient. Really appreciated that they were able to get me scheduled the same week I reached out. No upsales.
You technician was very courteous and listened to me and did what I asked of him and he even went beyond. He was suggestive as well to my conditions at my home. Very pleasant fellow
After 2 no show appointments, someone eventually came out last week. Since then I keep seeing live bugs including 3 water bugs inside the home. He wasn’t even here 5 mins. I know spraying is quick. The report I was sent said wasp nests were treated outside the home yet I have 2 doors and there are large wasp nests above each of them so a little confused by that. Feeling a little ripped off and will probably have to find service with another company soon.
Moved back to Dallas in a rental home first of September. Realized everywhere is full of insects and bugs. Tried to pay any price to bring pest control to our new home to take care of the bugs issue . After a few days Cantu gave us appointment for Saturday and waiting all day long for service man. The service man arrived and left about 10 minutes later . I asked if everywhere has been spared . In house, front and back yard . He said yes but we we were still getting bites from insects. They came one more time and we had to same result. We hired another company to take care of our pest control needs . I just a letter from collection agency asking for a service was done with Cantu and we did not ask for it.Don’t use this guys . They Bad and trouble maker .If anyone has made the same experience can join me on joint lawsuit and I pay for all the attorney fees and court cost . Please write .
Very pleased with the service and technician! Our technician arrive early but called us ahead of time to make sure that was okay. He was very through with his inspection and treatment. He seemed interested in hearing about the issues we considered to be the biggest problem and told us what he thought might be the cause. Only time will tell how effective the treatment is, but I expect it to be good!
Staff were prompt, courteous, and did what I requested for a competitive price. Ill definitely use their service again.
Regular quarterly service and get excellent care
Great service as they are timely and professional!
They always do a great job! Polite, effective. Weve used them for several years now, before they were called Cantu. Thank yall. Keep up the good work.
I have decided not to use their services because the man who came to assess our church did seem bothered. Maybe he was tired or.maybe he had a rough day but he came in I told him the issue we were having, he quickly gave me different prices for treatments and said that if since i needed a one time Cantu would honor the groupon price. He went to his car brought a paper and left it on the table at the entrance of the churchImmediately after him another pest control guy walked in, I td him our pest issue and he looked around, opened the back door, showed me where the problem was coming from and how to stop it. He advices we get a new door sweeper ( he showed me the one we presently have and how bad it has gotten). I appreciated the time, patience and human touch. Though cantu s groupon price was cheaper, I went with the other guy because of that
Eric did a great job! (As usual). He greeted us at the do with an optimistic outlook. Additionally, he commented about our discussion we had last time; a genuine care for us as customers. Eric is the reason why we dont care about the price the solicitors show up offering. Simply put.... Keep up the great work Eric! your customers and your company appreciate the effort you give daily.
This company was on top of what I wanted and vaiting
Overall I have been very happy with the service. There have been a few bumps over the 10 years of service but I’m still very happy.
We have been using Cantu services for about 2 years and they really do a great job. Ive had not really good experiences with pest control before Cantu so Im very happy to have a dependable service that does what they say they will do.
The technician contacted me prior to showing up at my home. I very much appreciated that he did contact me. He took the time to check and fill my rodent traps. He was very professional during the treatment of my home.
Janice phoned me she was at my house. She removed a wasp nest, rebaitedthe rodent boxes, and sprayed the garage, porches and around the house. She was very pleasant.
Veey pleased gentleman took time to explain. Im so happy we did this with this company.
Guy was very professional, but personable too. Did everything needed.
Truly amazing service today. We had found a [poisonous] spider last weekend and the serviceman today went through every once of our house, inside and out. I have always received good service from Cantu but today was the best service I have received to date!!
The guy was very nice and professional. I was pleased with his work.
Very pleased with the fast and friendly service. Did a very professional job. Would use again in the future and would reccommend to my neighbors.
They are very reliable and treat the yard and house very well. They communicate well with me even when I’m not home.
They call with a reminder the day before their visit. They show up get to work and are gone expeditiously. And their fees are reasonable.
Awesome service and technician Gus was very friendly and professional.
Please just call before showing up with an appointment that I was not aware. I was busy, getting ready to leave the house. Otherwise I am satisfied with the service. Thanks
Elijah was very thorough and courteous. He provided an excellent services and ran a thorough inspection to ensure all our questions were answered. Will recommend Cantu Pest & Termite service to everyone.
We have been with Cantu for a few years and have noticed repeated service problems last couple of times.Two weeks ago, we started to have a rodent problem in the front yard. I called to make an appointment and was told a technician will come over two days later and further discussion will be held after his evaluation.I never heard back and after I called back, I was told the technician spread some rat treatment and left. Does that mean poison for rats??? We have toddlers at home and play in the yard. Why they didnt call to discuss trap options like I was promised?I called again to make an appointment and stayed at home. The technician was supposed to come between 1pm to 4pm but never showed up. I called once again and they told me technician came and nobody was at home. We were right there waiting for the technician.The next day I called again. We even saw the Cantu truck drove by and didnt stop but when I called AGAIN, I was told technician came and left a note. We were right there and no note. I verified my address maybe 10 times with them throughout this process.And I cant directly contact the technician because their phone is their private line. I asked to talk to the manager but she was out. Sadly at this point, I lost all my energy to argue.I have to seriously consider cancelling our service with Cantu. In this whole process, I didnt get any customer service like any customer deserves.----Update. Cantu has followed up after seeing this review and was responsive to my requests. I would like to update my experience as 3 stars.
Where is the zero star.... On the peak time of COVID19 epidemic last week, their representative Mr Rich Mauldin showed up on my door without any gloves or mask, telling me it is a hoax from govt. when we have 38k Americans dead in one month.
Wonderful customer service is why we’ve been loyal customers for over 15 years.
Outstanding service and value! We had in the past other companies; this is consistently the best! Mr. Juan went above and beyond at todays service. He treated the interior/attics/exterior, crawler space, cleaned wasp nest, checked out for termites. Thank you very much!.
I Highly recommend them!! We have had Juan servicing our house for over a year and could not be happier. Very knowledgeable and courteous. Best prices around. Thank you!! FIVE STARS :)
The service I have received has been of the most utmost quality and highly professional.
Excellent service all around! The office staff and the exterminator that came to the house. All exceptional.
I have been with Cantu for over 4 years. The person that actually sprayed my house was very nice, but the scheduling is very inconsistent. Some times they call to schedule my quarterly sprays, sometime they just show up unannounced. I have tried to schedule it on the same day every 3 months and that never works. This last time it had been over 3 months since my last spray and I had to call them to schedule. When I asked asked about the delay they said it had been canceled, but could not tell who canceled it or why.
Very efficient
Rick was professional, knowledgeable, and friendly. He answered all my questions. Because of him, we are considering having this process done in a quarterly cycle. Thank you, Rick.
They were great, showed up on time, and did the job quickly and effectively. The only complaint I have is that I paid for my services up front, over the phone. Then approximately 2 weeks later I was invoiced for taxes, which I believe should have been included in the payment I made before the Tech. came out.
Jeff was my tech today he did a great job, I really appreciated it.