I walked out to my car yesterday to find a giant red oily stain underneath. Not good! I tried my dealership first and they were booked until the end of October. Other dealers in the area told me they were booked as far out as December. I tried about a dozen local shops before I came across Auto Pros. I explained my situation and they were the first shop that was willing to take a look immediately. Got there and they inspected the car and found no active leak. The technician offered some suggestions for things to lookout for and to bring my car back in at the first sign of trouble. He refused to charge for the inspection. What he didnt know was that this weekend is my sisters wedding, and I am responsible for transporting the wedding cake from her favorite bakery in DFW out of state to Oklahoma City, so flying was not an option, and I did not have luck finding a rental on such short notice. The care and concern that the shop showed during a pressing situation really went a long way. Ive found my new repair shop. Would definitely recommend!
Quick and easy 20 minute state inspections. Havent come in for major maintenance yet, but well definitely keep the place in mind should we need it
Dropped off my 2011 Nissan Murano for them to check suspension and breaks. They repaired in 24 hours. Car feels amazing and rides like a brand new car. My babies and I love the new non bouncy ride! Thank you so much.
High level service, knowledgeable and willing to work through the sometimes unpredictable nature of figuring out what needs to be repaired. Excellent place worth going to for anything from an oil change, to an inspection or a brake job.
Best experience Ive ever had, top quality work and honest people. Definitely would recommend to friends and family.
For years I come here, because of the quality of the work and the honesty, when theyve completed any type of maintenance or repairs on my vehicle.
My “low tire pressure” light/message went on only weeks after a repair place told me they had filled my tires. Called Auto Pros, said I could come right over. Handed them my keys, and 10min later they had fixed my tires and replaced my blinker light bulb. He was amazed that 3 of my tires were at 60 when they should be at 38! He told me how dangerous the other place had made my car, and that he had evened out my tires. When I went to pay him, he wouldn’t take any money from me.I will be going back here when I need my car looked at. Definitely.
This is the best experience I have had with a mechanic in a long time. To have someone be honest with you, and look out for your best interest is huge
Simple the Best... reliable, consistent and always above board. Ive been taking my vehicles and referred family and friends to Auto Pros for years and will continue to do so.. Lifetime customer for sure.....
My go to place for car issues
Just picked up my Q7, great work and honest guys.Diagnosed and repaired from first time with no issues and reasonanbly priced too 👈
They installed a dash cam for me. Same day service. In and out in a couple. Theyre located in a shopping mall so you can drop your car off and go explore for a little while. They also have a small waiting area if you just want to stay in the store, and an observation area if you want to see your car being worked on.
Great Shop
They do excellent work on any car!
One stop place, great owner Honest people, love working with them, thanks for all hard work from wells auto group team
I dont normally do reviews but I also dont normally get awesome service. Simply got my oil changed on my wrangler for cheaper than anywhere else Ive been, ever. No 2 hour wait. No coming in from the shop and telling me I need another 10 things fixed on my vehicle. I was quoted an hour and it took much less. Will definitely be coming back for any car repair or maintenance needs.
This place is the auto repair shop everyone wishes they had. Honest. Skilled. Educational.
Fair!! Hard to beat that in the auto repair biz. Oh yeh, honest. These guys are worth the trust.
AUTO PROS is a kind of auto service center that every car/truck owner wishes for. I was very impressed the very first time I visited them a year ago, and have been extremely satisfied since. They are very knowledgeable and more than reasonable in their service charges. Auto Pros has relieved me of the stress and skepticism over all my car repairs & maintenance. I dont even ask them how much it is going to cost me because I know it is going to be a lot less than any other garage. They have set their business ethics at a remarkably high level !!!!! ******
I just had my state inspection done but they had quick service which is what i was looking for
I was going to purchase a vehicle, the owner send me the address for 4173 Billy Mitchell Dr. so I arrived thinking auto pros was it. Look around the lot. Then a worker approach us, gave me and my family soo much attitude for being in their property. Like, people make mistake. I thought this was the auto sale place. I was wrong but there was no need for such rudeness. Not a customer, but if I was to choose a place. This place wouldn’t be it.
This review has be a long time coming. A few months back I had the worst experience with getting my car serviced at the Audi Plano location, their customer service when you had a genuine problem was non-existent and they were pushing parts and services on me that did not resolve the problem my car was having. I left the Audi dealership with multiple diagnosis, a loss of money, and my vehicle had the same issue I went in for them to fix.I was then referred to Autopros. I spoke with Chris and Roy and explained what the noise was that my car was making. I received a call back later that day and was given a diagnosis that Audi did not give me, so at first I was skeptical, but I have to say they nailed the problem on the head. I just had to take my vehicle to them once and received a proper diagnosis and I have been driving the vehicle for a while now and have not had problems with it since. They kept me informed with the service and completed the service with the timeline they said they would.It’s nice to walk in with a maintenance issue on your vehicle and actually speak with the person who will most likely be the one servicing your vehicle and not a person just trying to sell you on parts.Typically a review is written if you had a bad experience, not service that meets expiation or above and beyond service. But I can say that they have restored my faith in mechanic shops.
Super reasonable prices and wonderful service. Highly recommend!
Auto Pros installed new brakes on my Audi and I couldnt be happier. Chris was quick to get my car evaluated, answered all my questions, and gave me an excellent quote for the work. Will be bringing my car for service again and would recommend them to others!
Always great and fast service!
Came in for a quick oil change and inspection. The team noticed a fractured motor mount and got the part in quickly, then repaired it for me in an hour for cheap.Cheap oil changes too, good team.
Best mechanic in DFW hands down, Chris & Roy are the best!!!!
Went here the other day for an oil change and an inspection and got both done in under an hour for the cost Ive paid at other places for just the oil change. Nice guys, really clean lobby, and great location!
AWESOME! I have received outstanding service from Auto Pros. They are friendly,knowledgeable, take time to listen, and explain what is needed to get your car running. They are also very efficient. Its nice to know I can take my car to someone I trust. Thanks Auto Pros.
Quick, professional, reasonably priced. Was in and out with a finished inspection in about 15 minutes.
Went in today and met with Chris. Chris was a super nice guy and the service I got was top notch. I will return!
Chris and Roy have taken care of my corvette so many times always accommodating my schedule and always providing a great timely and affordable fix.. Thanks guys!
These guys are very knowledgeable, upfront, & honest with you. I highly recommended them for your BMW repair needs.
Great service! I have used Auto Pros for 2 years now and I am very satisfied.
These guys are awesome. Strongly recommend them!
Great service and price.
Had a problem with my ABS light staying on. Dropped by Auto Pros on a Saturday morning and they had my car fixed later that afternoon. They were up front about the repair and reasonable on their pricing. If I ever have trouble with my car again I will be coming back to Auto Pros. Thanks for the great service!
Quick AND good service
I have just found my go to Mercedes repairshop. Tired of paying those extravagant prices for repairs? Originally took my Mercedes to a repair shop (certified to do Mercedes work) for a check engine light and a badly shaking idle. You would think that their estimate would have been a down payment on a new car!! Seriously - Auto Pros in Addison took a quick look, gave me a much more reasonable estimate and wait for this one: Not only did Auto Pros fix it perfectly, but they got the repairs done way sooner than the other shop would do AND THEY DID IT FOR ABOUT HALF THE PRICE quoted at the other place!!!! Seriously??Seriously!THis is now my new Go To Auto Repair Shop. (And the other nice thing is that they talk to you and explain whats up with your car - kind of like a good doctor should do when youre sick, right? )If i could give 10 Stars I would. Very pleased.
I love Auto Pros. They work quick, and are very business minded, and professional.
Great group of people, I received an Oil Change for about half the price. Great Service!
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The BEST!I will definitely recommend Marcela and Cris to all my Family and friends!!! to use Auto Pros for service our vehicles.
Super friendly and convenient
Great Staff, Great prices !!Great Service!! Highly Recommended !!
Friendly mechanic quickly helped me with diagnosing an airbag light on my car that came on randomly. Thanks!
Fast professional service.
Good service, good people
Great Staff