Our phone system went out at the salon. That is the lifeblood of a hair salon. Rottweiler forwarded our calls to the receptionist cell phone until Duke could come see the issue.He was quick to get on it and get us up and running in just a few hours.
I have used Rottweiler Systems for more than 15 years and have always found them to go out of their way to make sure things are right and work best for me and my staff. We have two properties with them and have nothing but high praise for this company.
I reached out to Rottweiler Systems to have an ethernet cable run from downstairs family room to an upstairs room bonus room. I spoke to them and was given a fair quote over the phone. They arrived the following week with a team of energetic and knowledgeable guys who quickly assessed my rooms and figured out an approach. They shared with me their plan before the work began and was able to very quickly implement the cable. They were respectful of my property and cleaned up as they went along. I was very impressed and happy with their work. Would highly recommend!
I have been using Rottweiler Systems, Inc for many years. I want to say at least 7 to 10 years. They not only have my home secured, but I also have rental property that I use them for as well. I did had a frame shop business that I used them for before I closed it. This company is very professional. They listened to what my needs and concerns are and they get the job done to my satisfaction. They are dependable and go out of their way to make sure they make you happy. I would highly recommend this company for all your security needs.
Rottweilers Duke and Josh Smith have been providing security services for my business for years. They are very responsive, not just with alarm calls, but also to any requests for assistance. Rottweiler Systems is a local, family owned company and they are always happy to provide any extra attention necessary to make sure that not only is my security system information up to date and that it is operating properly, but also to ensure that I am well informed as to its operation. I was happy to learn that they can also provide my VOIP phone service as well. Very pleased to have Rottweiler protecting me!
I needed a crew to mount 2 85 TVs in our company conference room along with supporting camera and microphones. The TVs needed to be connected with a touchscreen on the conference table so there were a lot of cables that needed to go behind walls and under floors. Rottweiler came out and gave me exactly what I asked for. The finished result is exactly what I was hoping for. Awesome crew.
Rottweiler is always very helpful. They are fast and always there when we need them. Great company . Always Nice friendly and professional
Great company. Starting in January of this year working for Duke and have learned so much about customer service and how to work in the B to B sales, about low voltage technology, from phone systems to access control, to security and surveillance. The biggest lesson I learned was what it looks like to put your customers first and your employees second. Great experience working here.
Absolutely great Duke & Jim both amazing!!!! Would refer your company to anyone.
We love Rottweiler! They offer quality products and quality service. Very responsive to the needs of our business.
I cannot express the appreciation for the professionalism, quickness and courtesy experienced with Rottweiler Systems, Inc. they were very thorough and capable of repairing an antiquated phone system and even offered a quote for a new system to update our business. I would refer them to anyone requiring repair and or installation of their expertise.
What an amazing company. Duke and his staff are wonderful. Not only did they fix my companys security camera issues in 30 minutes that my previous company couldnt fix in 6 months. They have always been there when I needed them since we started our business relationship 9 months ago. I cant recommend them enough. They have the best customer service I have ever experienced in an industry that definitely lacks it!
Very easy to work with these guys. The communication leading up to my appointment was excellent. No surprises. They know the equipment, explain what they are doing and provide very prompt service. Shopping their rates, they are on par or less expensive per month than many of the larger players in town. If you have a security system and need a repair or want new service, they are worth the call.
Rottweiler Systems, Inc. is a fantastic company to work with. All of our concerns and needs were met in a prompt manner and their customer service is A-1. I would highly recommend using Rottweiler Systems, Inc. They assisted us in making a smooth and painless technological transition into the 21st century. I cant thank your professional and courtesy staff enough. Great Job!
Duke and his team at Rottweiler are awesome! I had a very complicated set up and they were able to quickly find some affordable and efficient solutions. They are extremely professional and timely. Would highly recommend their company for all your security needs!
Duke and Company are the BEST communications vendor I have ever worked with! A true pro does not flinch, carp, or complain when a job turns out to be longer than expected -- this happened on my job. No, Duke dug in and solved all problems with a great attitude and stilled billed on the basis of the original time estimate. Dont waste time looking for others if you have telecommunications, networking, or security needs. THIS IS A PRO COMPANY!
Extremely unprofessional and very misleading. We hired Rottweiler to replace a coded keypad on the front door of an office building. The cost would have been around $370.00. Not only was Duke a no show but after calling multiple times to confirm if they wanted to work with us we were informed that our status was changed to a “service call” & it was of no importance to them and we should find another vendor. Seems that if you dont agree to a $3K job or higher they want nothing to do with you and put you on the bottom of the list as a “service call” plus they are offended by you if you question why they didnt provide a courtesy call for being a no show & not returning your calls. I can now understand the other negative reviews. We wanted to give them the benefit of the doubt, considering the negative reviews, but they proved us wrong. Not only was I hung up on at the end of the conversation, Duke stated, “go find someone else to run into the ground. Im still in shock that a representative would speak so unprofessionally to an outside client. I could never recommend them to anyone. Thank goodness we found another security company that provided excellent customer service unlike Rottweiler.
The Rottweiler Team was referred to me by an Electrical Company, to resolve some issues with our wireless network within our facility. The professional technicians who responded from Rottweiler were able to diagnose and repair what a previous vendor had unprofessionally setup for us. We intend to maintain our relationship with Rottweiler for any future technology needs.
I have been with them for years they are always there when I need something free of charge and I always get notified for anything through my app the service men are extremely nice and very professional!
Worst customer service. blames you for all problems and installation is a ripoff. others do it free and a better job and dont accuse you of breaking laws cause they cant read numbers. have had nothing but issues with install and it not working. they also turned off panel for nonpayment when it was paid up. do yourself a favor and go elsewhere
I cant say enough on how pleased I am with their service. It is second to none and I know my home is safe a secured with my Rottweiler system.