John Austin was always responsive and very easy to work with. I highly recommend him if you’re looking into new home/car insurance polices!
Great costumer service 👍🏼👍🏼 John was so helpful and responsive. Tatum has the best rates and I can not even tell y’all how great they are. Please give them a call and see for yourself!!!!
John was amazing. Very knowledgeable, helpful, friendly and ready to give us a better deal than the competition. Both with home owners insurance and auto. Highly recommend!
Cannot go to a better place than Tatum insurance, very pleased and happy with great coverage for our home and vehicles, I will definitely recommend everyone I know!!!
John Austin is nothing short of A-Mazing! He was extremely helpful and saved me alot of money on auto insurance and home insurance. Ill definitely be recommending Tatum insurance to any and everyone.
I was told to say that Tatum insurance saved my life....but on a serious note they are really great! I love knowing I am getting the best rates possible and not getting scammed. I can’t say enough good things about them!
John was exceptional to work with! I now have a cheaper policy with better coverage. With my crazy schedule, he was available all throughout the evening to help get me all setup!
John Austin has been very helpful, knowledgeable, professional and understands what we need. His prices have been the best, too! His response time is very quick, and he is quite personable, as well. Thanks for your help with our insurance needs!
John was very helpful, provided excellent service and was able to get us a GREAT rate!
Tatum Insurance is amazing!! And such a lifesaver! Im a widowed mom on a fixed income and was paying over 800 through progressive and John worked so hard to get my premiums over half that price!!
John Austin goes above and beyond to help his clients get the best rates possible! I highly recommend using him. I have had 8 years experience having him handle my car and home insurance.
I was very pleased with the service I received. You are treated fairly and providing satisfaction for you is the main concern. I couldn’t be happier! Very informational and responsive!
John Austin, went above and beyond assisting us with our home insurance and getting us a deal that could not be beat! responding in a timely manner and made sure we were taken care of!
Tatum Insurance saved my family and I a substantial amount of money on our auto insurance policy.They were very responsive, knowledgeable and a joy to work with.I highly recommend getting a quote and checking them out today!
Cant say enough about John Austin and his ability to go above and beyond to Save money on your Home and Auto Policies. Always recommend him to All our clients. Thanks for All you Do.
Can’t say enough good things! John Austin saved us a very nice helping on our auto insurance and made sorting out our home insurance a breeze. Look no further!
Love working with these guys. Very straightforward and felt like they took care of me 100! Will continue to work with these guys in the future!
John does a great job in working with changes and finding ways to get the products I need at the very lowest possible prices. Friendly guy who works hard and provides outstanding customer service!
Amazed at the savings John Tatum provided us!! Should have made the switch years ago. John was very reponsive via phone, text and email. He is very knowledgable on all insurance products. Thanks Tatum Insurance and thank you John Tatum for your assistance with all products.
John Austin Tatum is Amazing! We are beyond words with the amount of money he has saved our family! I highly recommend John Austin for all your flood, home and Auto insurance! I promise you wont regret it!!! 😊
Had them for 4 years, and every year, John Tatum would personally call me to tell me if there were any updates and if he could get us a better deal on home insurance (and he always could). Definitely recommend.
This company is awesome. Theyre honest and they helped my family so much when I was looking for home/flood insurance. They got me a good deal and helped me save alot! Would recommend!!
They are nice people. I bought a house and was recommended them by my loan officer. Just a kinda hurry up deal. Im now realizing they are a middle man. The insurance they gave me I’ve never heard of. I will be canceling soon and going with my local State Farm. Whom has beat the deal they gave me. Nice ppl. Nothing against them. I just don’t like middle man companies.
They saved me SO MUCH MONEY! I thought I was paying a good price with geico...until I talked to Tatum Insurance! I got more coverage for less money than Geico!
Tatum was amazing! Saved me a ton of money and was super helpful and very fast and professional about the process.
John Austin Tatum did a fantastic job of helping us change our home owners insurance and auto insurance, saving us over 1000$ a month! We knew we were over paying but had no idea just how much until John Austin went through all of our policies. They worked well into the night on several nights to get our multiple policies taken care of and we appreciated their professionalism. They came highly recommended and we were very satisfied. Definitely do business with Tatum!
The absolute best service I’ve ever received while dealing with insurance.My husband and I had found an adorable home in the school area we desperately wanted to move to for our daughter. After setting a budget and agreeing on a price with the seller that just *barely* fit in, we found out the home was in a floodplain. All of the sudden, I was faced with paying an extra $50-$100 or even $150 a month for flood insurance on top of a previous home insurance quoted at $1200. With my husband commuting over a hundred miles a day to teach, the home just wasn’t affordable to us anymore.John Austin changed that. He found me plans for homeowners and flood insurance that added together fell below the previous quote of $1200 a year. After that, he found me a more comprehensive and cheaper auto insurance policy. The amount of money a month I’m now saving on auto insurance is actually paying for my flood insurance. My husband and I are now able to go through with the home purchase!I’ve been handing out his number to family and friends since.Thank you John Austin Tatum!
We have always done our own insurance shopping and I only wish we’d gone with an agent sooner. John was awesome from the very first phone call. He really put our best interests first, and helped guide us to the right amount of coverage, not just the one that would make him the most money. He’s easily accessible when needed and does what he says he will. We highly recommend Tatum insurance for all your insurance needs.
John is so AMAZING !!!!!! He was able to help me with my insurance needs, both home and auto... John was able to save me money every month and still have great coverage. I can’t say enough about Tatum Insurance. He is a wonderful person and family man. John always answers my calls and/or emails when I have questions or needed to make changes. I HIGHLY recommend him to everyone !!!!!!!
As a real estate agent Tatum Insurance has given me top-notch service. New homebuyers are finding that they offer some of the best rates in comparisons to other companies. They offer a great product when it comes to flood insurance and just overall home ownership insurance. Whether you are purchasing a new home or have an existing one, I recommend Tatum insurance for full coverage. And they can package your car and get you additional discounts. Thanks for your quality customer service. 👌
John was AMAZING to work with. Customer service was perfect. He was patient and worked with us through the entire process. He helped us find lower premiums on our vehicles as well as home insurance. I will definitely refer all of my friends and family members to him. He did great!
I first came in contact with John Austin when we purchased our last home. Our Real Estate agent recommended him with vigor. John Austin has always been easy to get in touch with and you arent just a client to him. From experience, he wants to be your friend. By far, he is the best in the business. He works hard for us. I recommend him to everyone.
Solid service that really keeps your best interests in mind. Gotta say after a year I’d almost forgotten I had backup in my corner and the help navigating the mires of homeowners insurance was not only right on time but also right on the mark. We’ve switched to who I planned and with the contract I want. Can’t be happier.
Always goes out of his way to help you in an efficient and timely manner!! Great customer service, and company!!
Best customer service I have received from any insurance agency. Not only are are the rates better but the coverage is better. This guy really aims to please and accommodate his customers. I highly recommend Tatum insurance.
When it comes to Homeowners insurance, Flood Insurance, and Auto Insurance Tatum Insurance can’t be beat!! John Austin and his team are AWESOME!!
John Austin and Lisa are so committed to providing the best price without compromising service. They are a true advocate for the customer when claims come up. I am totally impressed and would recommend them to anyone looking for an excellent insurance agent.
I had received my insurance renewal from my provider, and my rates had gone up so I ask some of my collogues at work who their insurance agent, and the name of the company was, and four of them said “John Austin Tatum At Tatum Insurance, while all the others had other providers who each one was different. When I asked them why they chose John Austin Tatum @Tatum insurance, they all said, “He’s got several insurance companies he writes policies with so you have better options for better rates, and his customer service is awesome”. I had decided to go to meet John Austin Tatum to see what he could do for my situation. When I walked in to his Agency, the office looked great, several people in the lobby, and John, greeting every person that walked through that door. While waiting for him, I began conversation with some of the customers in the lobby to see who they were with, and everyone in the lobby mentioned John’s name. They were all going back to renew, and I asked some if they had shopped around, and they said….”No reason to because he has several insurance companies he deals with and he has always taken good care of us”. So here I am now eight years later, and I am like one of those people that keeps going back to him, because his customer service is SECOND TO NONE….. So I too became a loyal customer and I tell you “if you are shopping around for better rates…..STOP…..THIS IS THE PLACE, and John Austin Tatum @ Tatum Insurance is your GO TO AGENT…. I Highly Recommend John And Lisa Tatum!!!! John willingly takes the time to find me great deals when the insurance companies rates go up on renewal, and I trust him. We have our house, our three cars, and rent house, simply because I trust both John and Lisa with my insurance needs, and have no need for shopping anywhere else. Thank you John and Lisa for you hard work, your dedication, and most of all for you Friendship for the years we have been with you. Keep Up The Good Work...., and Thank you!!!!!!
We were paying 2200 a year for our current home insurance. We were referred to Tatum insurance by Joann from Prime Lending. John helped me over the phone and via text. Got me a quote that was less then half of what my husband and I were paying. He was willing to stay later then normal business hours to accommodate us being able to get in there and sign what we needed to. We were in and out within about 20 minutes. Super professional and we are extremely happy they are now our home insurance company. We look forward to being with them for years to come.
John has been a strong advocate for us with business as well as personal policies. He found the best policy coverage and rates for our needs and answers our questions in a timely and effective manner. We recommend Tatum Insurance for their excellent customer service as well as the confidence we have in John being in our corner if we were to ever have a claim. Thanks John!
My wife and I recently moved from Washington state to Abilene. We had our insurance carrier transfer all our policies to Texas and upon the premium notices, we made the decision to shop our account. John Austin was able to re-market our entire account at a SUBSTANTIAL savings and explained the differences in coverage between the two states. We appreciate the customer service he provided and look forward to a long relationship with him to handle our insurance needs.
John was so amazingly helpful from the first moment we spoke! So informative and respectful to someone who just bought their first home and was clueless on what to do when it came to insurance! We got our quote and signed the papers that same day! We are so excited to work with Tatum Insurance! Highly recommended from us!
Highly recommended!! Tatum Insurance lowered our home owners insurance by HALF, with better coverage! Fantastic customer service, efficient, friendly, very knowledgable and works hard to get the coverage you need at prices you can afford. We were amazed at the savings he brought to us, with better coverage. We have our new insurance home! Thanks, John Austin!!!!
Absolutely wonderful! John Austin is knowledgeable and has been extremely helpful to us and our friends. He goes the extra mile to help everyone understand insurance and serve their needs. Proud to do business with him!
Great customer service, even after hours! I would highly recommend Tatum Insurance to anyone for any insurance needs. Will even tell you if they are not the cheapest. I have home and flood insurance with them just not car insurance, not yet!
Tatum Insurance customer service is second to none. John Austin goes above and beyond for his customers. He is very knowledgeable and works hard to get you the best rates. He always responds to requests promptly and is very personable. You will not be disappointed.
I have had John as our personal insurance agent for many years now and I also consider him a personal friend He is always very attentive, easy to get ahold of when needed, and does his best to find and pass along any savings that may be available. With the amount of insurance I have that means a lot. I cant say enough good about these great folks. I highly recommend to anyone and everyone
John and his team are a pleasure to deal with. He saved me $300 on my home owners and saved me $600 on my car insurance. Call them for all your insurance needs.
John Austin Tatum has been wonderful to work with and has insured multiple properties for us at prices no other insurance company can beat. Hes quick, responsive and a pleasure to do business with. Highly recommend.
We first came into contact with John Austin from our mortgage lender several years ago. He came highly recommend from people that deal with insurances daily. We were closing on our forever home and he gave us the best rates with superb coverage. Our vehicles and home are insured with John Austin. If we have any questions or problems he is a phone call away and he is very helpful. We recommend John Austin to everyone.
Oh my gosh they saved us so much money on our car insurance. I was shaking. lol. I cant believe how much we were over paying.Great guy! Secretary was also nice.
John has helped us with multiple policies and he is absolutely fantastic to work with! I am so grateful to our mortgage lender for recommending him to us a few years back! In turn, we will recommend him to all of our family and friends!
I have been getting all my various insurance needs met from John Austin for years now and would go no where else. He has been very helpful, informative, and prompt when I need quotes or have questions. His dependability is second to none. Give him a try and you wont be disappointed!
Great company! They are always there to answer any questions I have and always friendly! Just wonderful customer service overall! And their flood insurance is the best in town!!
Fantastic! He will fight for you with your mortgage company so they don’t try to make you pay more than needed. Saved me hundreds of dollars. Switched house and flood insurance over to Tatum wish I could’ve done it sooner. Five stars!!
John Austin Tatum is extremely service oriented, knowledgeable of his industry, and a professional in every sense of the word! He has been the choice of many of my clients and has always taken great care in finding each of them the right insurance to meet their needs!!!! I highly recommend him!
I have used him for years! For personal and business insurances! I have to say he goes beyond to help someone out . I honestly couldn’t say the same for other insurance companies around our area. But try him out his a great guy! Always ready to help!
Amazing service. They really take the time to meet your needs and provide the service you need at a great price. They work hard at what they do!! Thanks!
Tatum insurance is who Ive been with for years now and Im more than pleased. I use him for my home and car insurance. John is always ready to help me whenever I need him. Best insurance around, prices are great, and you wont meet a better dude!
I purchased my home and Auto with Tatum Insurance. I have a busy schedule and I love the fact I can contact Mr. Tatum by cell and text with any concerns, that personal touch makes all the difference and in turn I am confident any future claims will be responded to promptly. I shopped around and Tatum insurance was the most reasonable in the Abilene Area- Vanessa P.
Saved tons of $ on home insurance.Give him a try.
If you want the best coverage and best rates in the Big Country, look no further than Tatum Insurance! They are my go to. Bonus, all of my clients that have referred have had the same awesome experience!
John Austin has the most competitive rates in town. His customer service is top notch and his timeliness is exceptional. We have been with John Austin for years and are very pleased!
John Austin Tatum Insurance is the Best! I highly recommend for vehicle and homeowners insurance! Great rates & superior customer service!
They saved my life! Cut my insurance payment for USAA in half! Worth it!
John Austin and Lisa have the best coverage and rates in town. They are always available and a pleasure to work with. I would highly recommend them!!!!
Excellent service! Very knowledgeable and beat any other price in town for our home!Thank You!!
If youre looking for insurance in Abilene, TX, look no further!The owner of Tatum Insurance, John Austin Tatum, is a stellar salesperson, great with same-day follow-ups, and really has his customers backs. I use Tatum for my homeowners insurance, my car insurance, my business general liability insurance, and even for builders risk insurance.Saving money; If you are are in the market for affordable insurance policies around Abilene, TX, Tatum is where youll find it. John has willingly taken the time to find me great deals when my rates went up, changed, or didnt fit my needs - Ive saved a large sum with Tatum without sacrifices coverage.The insurance is all high-quality as well, and the coverage is on par (or better) with the bigger agencies - just local, and not run in every aspect by a corporation.Lastly, the office personnel; Lisa and the rest are very polite, organized and helpful - all things that I want as a business owner, father, and entrepreneur - when things get tough, I feel confident that Tatum will get back to me with quick solutions to my insurance needs (other agencies Ive been with in the past tend to have a communication gap between what needs to be done and taking initiative to get results)The new office is worth stopping by as well - very nice place!- KRO
This is one of the best insurance companies in town . They have some of the best prices and coverages Ive ever seen . Im a local Realtor for 20 years and recommend John Austin Tatum Insurance to all my friends and clients as well as having my personal insurance with him. Hes always available, he always cares and he will always do his best to serve you !
Gives great rates for top coverage. Quick responses with questions. Professional and personable. Truly care about their customers.
John saved my life!
From the beginning and everything after having auto and home insurance with Tatum insurance has been a blessing!! Staff is the best !!! Highly recommended by a single mom on a budget !!!!
John Austin saved me a ton of money on both my auto and home policies!
Excellent service, Very helpful as well patience. Great prices. Thanks a bunch.
Great agent. Always listens, answers questions, and makes me feel like he has our best interests at heart!
Excellent customer service...prompt at returning calls, following up, etc. We are now paying half of what we previously were with better benefits on our house and car insurance. Would definitely recommend if you are considering changing insurance and want a variety of options.
This has been one of the simplest and easiest processes I have ever experienced, John is true professional and understands West Texas....
Very knowledgable, personable and effective in finding the best insurance product for your needs. John has saved me money while finding the right product for me time and again!
Tatum Insurance made the hunt for new insurance a breeze and a pleasant experience! Very friendly and its nice to be able to talk to a local person instead of an 800 number when you need help.
Very prompt service and very knowledgeable. Other insurance companies can’t touch the insurance premiums they provide.
Amazing flood insurance rates, and not bad on homeowners either. Small quaint office family owned.
Easily the best customer service I have EVER received! Thank you so much!
The customer service at Tatum Insurance by far exceeded any in town. The rates are fantastic. I have used them for years and would recommend them to all of my clients and friends.
Great customer service, always available for last minute requests! John Austin always has his work phone with him and is willing to do whatever it is to get the lowest rates!
John Austin is always happy to help even on the weekends!! So happy we switched to him!
John Austin has done a fantastic job at supplying myself, friends, clients and family with great insurance at the best priced and his response time is FAST!!! Highly recommend!
Cannot say enough great things about this company. Both professionally and personally Tatum insurance is my go to for professional, personable and knowledgeable service.
Tatum Insurance is my go to as a real estate agent. They have the most competitive prices for the widest varieties of coverage. This is a team of go-getters that I trust my clients too.
Tatum Insurance has great rates and excellent customer service. I highly recommend John Austin Tatum.
Very knowledgeable and helped me out when no one else would.
We are satisfied, they re professional, very nice and helpful person that we recommend.
He has given me great service over the years, I highly recommend him.
John Austin Tatum has great rates and is easy to work with for home and auto insurance.
Best flood rates in Abilene. Would highly recommend.
John is great to work with. Everything has been lowered, insurance wise.
The best customer service!! quick response and very knowledgeable.
I would NOT recommend this guy. Military returning from overseas beware!
Your not going to find a better deal or a better person to work with. John Austin is top knotch in my book.
They were able to package my home and auto policies and save me almost $500 per year. I never knew how underinsured I was until I spoke with John Austin.
John is always readily available to provide me with insurance quotes and has always done a great job taking care of my clients. I even use him for my personal insurance.