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T-Mobile
939H Beards Hill Rd, Aberdeen, MD 21001, United States
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T-Mobile

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Ma
Review β„–1

Ryan is phenomenal at his job! As soon as I walked into T-Mobile he approached me with his warmth, friendliness and professionalism. He actually left me a voice mail the other day to come in and update my SIM card. I am impressed by that; I was procrastinating until he called! I was in and out in no time. You can sense he is very trustworthy. He makes you feel comfortable, like youve known him forever. He is obviously knowledgeable but his personality is over the top. If every company provided Customer Service the way Ryan does, the world would be a much better place! He is magnetic and makes you feel like you want to shop T-Mobile more often. What a great experience I had today. Thank you! πŸ‘πŸ’œπŸ€©

Ro
Review β„–2

Best experience I have received. I got my plan switched from sprint and saved money from my bill. The Manager Ryan was very kind and walked through everything with me so I would understand what Im doing. Ill definitely be coming back!

ja
Review β„–3

I was assisted today by Chris. He was knowledgeable of all the equipment and helped me determine the best phone for my needs. Excellent customer service. Shopping at your store was a great hassle free experience. Thank you Chris

ro
Review β„–4

Switched out to my new phone, had some other issues I needed help with. Chris and Nolan were the best! They had knowledge, addressed everything, and overall great customer service. This is why I stay with sprint/Tmoble. Highly recommend this store.

Tr
Review β„–5

I just want to say how grateful and pleased I am with Nolan and Ryan at the T Mobile store in Aberdeen Maryland. Made me feel welcomed and have great knowledge of exactly what I was looking for. Very professional, very friendly, and well spoken. We like family now

Pa
Review β„–6

Zeke was excellent and helped me activate my 3 lines. And set everything up so I was out the door ready to go. Took his time and even came outside to help me set everything up while I was eating lunch. I’ll definitely be coming back again.

Ju
Review β„–7

Ryan, Zeke and Nolan were amazing! Knowledgeable, personable and service was simply Superb!!!! My new go-to store for all my cellular needs!!!

Mi
Review β„–8

Nolan hooked us up with huge deals I love this store and all its employees

Di
Review β„–9

By far the best experience I’ve ever had in a cell phone store. Chris and Tina were both amazing. They were both very friendly, personable and didn’t at all just make me feel like a random customer. They helped me with everything I needed and explained step by step on what I would need to do after leaving. They were attentive and very helpful. They made sure I knew all my information before leaving and made sure everything was working correctly. They also gave me helpful information just for future usage. I wasn’t pressured into getting any fancy case or buying anything extra. I won’t go to any other store from here on out. Best t mobile store hands down. They definitely deserve more then five stars.

Ly
Review β„–10

Nolan was awesome he helped me set up my new tablet

Ma
Review β„–11

Chris and Ryan were very helpful added our devices quick. Greeted as soon as we walked in. Answered all of our questions. Recommend this location 100% thank you guys for helping us

Le
Review β„–12

My experience here was excellent! Ryan and Sam were willing to help me with everything I needed done! They went above and beyond. They greeted me with a smile. I will keep coming back to this T- mobile for now on!

El
Review β„–13

Sam gave me great customer service. He was really professional in helping me get my new cell phone and helping me set it all up. He should be promoted and given a raise.

Gr
Review β„–14

Ryan provided excellent service and it showed that he knew his stuff! Was able to correct an ongoing issue (I’m talking about ongoing for months) in less than 15 minutes! A1 stuff!

La
Review β„–15

SAM and Ryan were very helpful. They showed me different shortcuts to use my iPhone. Thank you for making my life easier. Great experience!

Va
Review β„–16

I love this store! Chris was very knowledgeable!

Pa
Review β„–17

Wow, what an amazing experience with Ryan, our customer service representative today!! Ryan provided excellent customer service replacing my husbands cellphone, which has been lost. Ryan was kind, caring and understanding assisting us in a stressful situation!

Br
Review β„–18

Nolan was so extremely helpful he lowered my bill and got me a new phone and a free tablet!! I Recommend this store highly they have the best service around and I will only be visiting this team in the future!

Sc
Review β„–19

Chris and Sam were extremely thorough! Answered all my questions about products and services. Definitely my home base for cellular.

Ja
Review β„–20

I came in for a new phone and Sam and Chris were amazing! They answered all my questions and helped me to understand everything! I definitely recommend coming to this store! I will continue to come to this store for now on!

Ts
Review β„–21

Been going to this store for years! Chris and nolan are amazing to work with and made the whole transaction fun and made me feel at home. Highly recommend!

Gr
Review β„–22

I had an amazing experience at this store. Starting with Samuel and his patience with me and how he did everything for me even after I made my purchase. Amazing man and amazing store!

Cy
Review β„–23

One of the funniest experiences Ive ever had Nolan and Zeke were a ball to hang out with and they activated my service very fast and efficiently. They were very honest and straightforward with the deal and what I was getting

Li
Review β„–24

Ryan, Chris, Charles did an EXCELLENT JOB helping me out with my phones. I needed to return 2 phones. They were really patient, greeted me every time I came in. They all deserve a BIG raise!This store is the Best in Harford county Aberdeen MD! I definitely will come back moving forward for any phones I need to purchase in the near future. EXCELLENT CUSTOMER SERVICE!

Si
Review β„–25

Samuel showed great patience solving three problems I had been stumped by

Li
Review β„–26

Everything went well! Sam helped me setup my phone and he was very helpful! Will definitely recommend!

Ju
Review β„–27

I love this store! Chris always helps me with transferring my stuff from my old phone

Al
Review β„–28

This store is wonderful all of their staff Is so helpful, I worked with Nolan and he was so patient and respectful I 100% recommended this store

Jo
Review β„–29

Very good service they were very quick and helpful, Nolan did a great job setting up my new plan I will only come to this t-mobile from now on.

Pr
Review β„–30

Nolan saved me so much and got me some great deals he was the best experience I had with a rep I love this location

Ta
Review β„–31

This store is wonderful Nolan gave me a great experience and made the transaction fun this team is the best!!!

Ma
Review β„–32

We have had an excellent experience. Will definitely tell others to come to the store. Enjoyed Tyan and Chris !!!!

Ji
Review β„–33

I am really excited to have t mobile in our area of town what a blessing to me and my family .thanks!

Ma
Review β„–34

Sam was attentive and kept plugging away until I understood. I’m a senior citizen and he was very patient. A+ service!

To
Review β„–35

Excellent staff. Chris was able to switch me over and save me money!

An
Review β„–36

Nolan got me the greatest deals 5lines phones and insurance for 176$ amazing

GR
Review β„–37

I love this store! Chris was amazing with my transfer and made it simple and easy

Mi
Review β„–38

I was having a nervous moment,& samuel helped me greatly.he showed great patience. Excellent results

Pa
Review β„–39

Sam was very knowledgeable and able to resolve my concerns. Great Job!

Ni
Review β„–40

Nolan was so helpful I came from another store nearby and they completely messed me up but Nolan was sure to fix everything and help me get what I needed!!

As
Review β„–41

Got me switched from sprint to tmobile and got me on a better plan! Thank you Chris and ryan!

De
Review β„–42

Went to store on sept 7 2021...great service by chris very professional

ap
Review β„–43

Great customer service. Sam was very helpful

Ba
Review β„–44

Very professional, helped quickly he was on break his name is Sam go see him please....

Br
Review β„–45

Nolan is the best rep I have ever worked with he was so quick and helpful I will only be seeing him from now on!

Di
Review β„–46

Nolan was a huge help when upgrading my phone made the whole process super painless I will recommend him and this store to everyone!!!

Ka
Review β„–47

It was a great experience. Tina and Chris were very patient and caring when we came in with phone troubles. They both explained everything and made sure we weren’t confused or lost in what was going on.

Ch
Review β„–48

By far the best experience I’ve ever had in a cell phone store. Ezequiel and Chris are the best. My respect for the service πŸ™Œ

St
Review β„–49

Nolan was patient! Saved me money, new business line and mobile wifi box! He was superb!!

Br
Review β„–50

Nolan was really helpful he fixed my phone and saved me money

Fr
Review β„–51

Nolan was spectacular amazing rep and this store gave me a great experience upgrading my phone!

Ha
Review β„–52

Sam did an amazing job helping me with my phone and explaining things to me!

Me
Review β„–53

We had a great experience at T mobile. Chris and Ryan were very knowledgeable and presonable.

Do
Review β„–54

Nolan was the best rep I have ever been served by he was super nice and quick this store rocks!!!

Ni
Review β„–55

Samuel provided great service and very nice! Prompt with solving my issue.

Ed
Review β„–56

Awesome service from chris and Ryan today getting my upgrade and switching over all my stuff! Really appreciate it!

Br
Review β„–57

Nolan was so great and patient with me when setting up my plan Come visit this store

Ev
Review β„–58

Chris is amazing and helped me with all my phone needs!

Mi
Review β„–59

Nola is the awesome and this is the best store Ive ever been to come check out this team!!

Mo
Review β„–60

Nolan was so great he helped me with all my needs great job Nolan

Sa
Review β„–61

The gentleman in the store was so helpful and helped me right away I will always return to this store thanks to zek and Nolan who mad my visit very pleasant!

La
Review β„–62

This store is great super fast and helpful Nolan set me up with a great deal on a new phone very happy with this T-Mobile

Ca
Review β„–63

Nolan switched us from Xfinity mobile best decision ever this location is amazing

An
Review β„–64

Nolan was super helpful and got me such an amazing deal

Ca
Review β„–65

I had the best experience with Ryon he was very nice and very polite I give him 5 stars

Mo
Review β„–66

Ryan was able to help fix my internet. I will always come to him.

Le
Review β„–67

Very please with my service. Would recommend to my friends. Samuel and Ryan

Jo
Review β„–68

This store is wonderful everyone was super quick Nolan was super helpful getting my phone back up and running!!!

Me
Review β„–69

Ryan and Chris and the Aberdeen location near shoprite were great ! Super helpful and patient.

Ch
Review β„–70

Amazing service from Chris and Ryan! Got better and cheaper service when i switched from verizon!

Wi
Review β„–71

Great Service. Samuel And Chris were awesome!

Le
Review β„–72

Nolan was very professional and helpful when upgrading my phone will always recommend this location

Lo
Review β„–73

Ryan helped fix my phone. They always take good care of me.

Sc
Review β„–74

My experience with staff here is phenominal. Ryan was very kind and patient.

Wi
Review β„–75

Stopped in for a simple question the other day about plans and was genuinely impressed by the zero games, friendliness, and professionalism of the staff in the store... which was surprising because I went to get a new line for my daughter around the corner and they seemed passive aggressive and very concieded... Planning on returning once my next check comes in πŸ‘πŸ’―

Ka
Review β„–76

Sam was a great help setting up my phone. All the employees were nice and inviting! Would definitely recommend this location!

Ka
Review β„–77

This store is wonderful made switching so easy and the associate Nolan is so quick and respectful

sh
Review β„–78

Ryan helped transfer all of my information to my new phone. Amazing experience.

la
Review β„–79

Nolan did such a great job got me a free line and saved me money!!!

Da
Review β„–80

Nolan was so patient and helpful when helping us will recommend this store to everyone!!

Fa
Review β„–81

I love this store! Amazing service from chris!

Ba
Review β„–82

Nolan was so amazing fixed my phone in seconds!

Do
Review β„–83

Nolan gave me such a wonderful experience 10/10

Pa
Review β„–84

I am so thankful for Ryan, he helped me set up my new phone. I could not be happier with the service I received.

Ma
Review β„–85

Nolan was super quick and helpful when i got my new phone, great experience!!!

Br
Review β„–86

Nolan helped me so much i absolutely love this store

Ma
Review β„–87

A+ service from this store Nolan especially was a huge help with setting me up with everything i needed! I highly recommend coming to see this team

El
Review β„–88

Ryan, educated me about a v-mail issue from sim card transferπŸ‘

Pa
Review β„–89

Great service. So helpful by Ryan. Thank you.

Ti
Review β„–90

Ryan was able to get me a deal for my phone.

Sc
Review β„–91

Ryan was able to help me switch my SIM card from Sprint to T-Mobile; he made the process painless. I will go here for all of my T-Mobile needs in Aberdeen.

Ru
Review β„–92

Zeke is the best I love him so much best Dealer in the district. If he leaves Im following him wherever he goes

Do
Review β„–93

Nolan was such a great person to work with 10/10

Me
Review β„–94

Zeke helped me.transfer my data and he was extremely pleasant and patient

La
Review β„–95

Sam and nolan did great! They were a big help! Definitely recommend!

Ke
Review β„–96

Chris is the man. He was able to fix my phone and get me a free tablet.

me
Review β„–97

Ryan was able to help fix my phone and answer all my questions. I wouldnt go to any other T-Mobile store.

le
Review β„–98

Love the guys at this store! Chris and Nolan are amazing! Highly recommen

Pa
Review β„–99

Nolan was very patient and helpful when working through my transaction

Ka
Review β„–100

Nolan was super great setting my account up!

Information
11 Photos
100 Comments
4.4 Rating
  • Address:939H Beards Hill Rd, Aberdeen, MD 21001, United States
  • Site:https://t-mobile.com/store-locator/md/aberdeen/beards-hill-rd-barnett-ln?y_source=1_MTcwMTYxMDItNzE1LWxvY2F0aW9uLndlYnNpdGU=
  • Phone:+1 410-297-8008
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Electronics company
  • Electronics store
  • Internet service provider
  • Cell phone store
  • Screen repair service
  • Telecommunications equipment supplier
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:10am–9pm
  • Tuesday:11am–7pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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