In fall 2018 we decided we wanted to add a small deck to the backyard of our home in Elma, WA. We wanted it to be professionally done. We contacted Joel Cole construction after I read some positive reviews. They very quickly did the first estimate. They did try to save us some money by specifying the lower end Trex composite decking but I wanted the high end Trex. I went to the materials supplier in Olympia and picked out the board and color myself and let Joel Cole know my selection. They promptly re-did the estimate within just a few days. They also spent time going over our wishes for the deck and were very helpful with a couple of design questions. We agreed and paid 50% down. The price was in the moderate-high category but it seemed appropriate for the level of professionalism they displayed. They were conservative with their timeline and said it would be 3 months minimum before work started.Well before 3 months had passed, they called and said they could start work early, and wanted to get my deck done by Christmas for us. I was very impressed and thankful. They sent a crew of very professional and courteous guys who built a fantastic deck exactly to our specifications. Sometimes the guys were working in the pouring rain, and they only took a few days off because it was just too wet. The deck was completed within a 2 week time span.Fantastic service. Nice people. We will certainly use them again!

Joel Cole and his crew are top of the line. The kitchen they did for us is fantastic and I would recommend them anytime. The floor subcontractor was great and I will post a separate review for Moore Floors in Aberdeen, WA. The counter top review you will find under Granite Gallery and they get a failing grade for service and fair to good for work done. But Joel Cole get A+ all the way.

Joel responded very promptly from our call in need of repairs to our facility. A professional and accurate estimate was provided and they got to work. I was very thankful for the great service he and his crew provided/

Their team doesnt communicate worth a darn, and dont know how to pick up a phone. You should also take any time estimate they give you and multiply it by four. We were initially told a 4-6 week wait and a 1 week construction time, it ended up being an 18 week wait with a 4 week construction time.We contacted Joel in late January 2019, and he came to our house in early February to give an estimate. He said they were backed up and would start work in 4-6 weeks. We made sure he knew it was our only shower and it was currently unusable and we were showering at the YMCA every day, so time was important.At around 6 weeks past this point we started calling the company to ask when the project was to start. We couldnt get anyone to pick up the phone, so we left a couple messages. Several days later someone called back saying Oh yeah! we were just about to call you! Youre next on the list. Around two weeks later we finally received an invoice, and paid within a day or so. This was April 3rd, 8 weeks after our initial consultation.At that point we were elated. We thought our wait was over. Unfortunately this ended up not being the case. We didnt hear from Joel Cole for weeks, and when we finally called we were told once more Oh, we were just about to call you! Your cabinets are delayed, but it should be in on (specific date). That date came, passed, and we called to hear Oh, We were just about to call you! They confirmed our cabinets came in, and said someone would call us to schedule the job soon.Work finally started on our bathroom on the 20th of June. 18 weeks after our initial consultation. At first it seemed like it was going well, especially when we found there wasnt any floor damage like we thought. Towards the end of the first week when it became apparent the work wouldnt be done, we started asking questions of the one guy here doing most of the work - questions like When will you be here tomorrow? and Do you know when thisll be complete? to which he could only reply I dont know, I just go where the foreman sends me each day (thats nearly verbatim). So we began calling the company, but no one picked up. We left messages, and 2-3 days later someone would call us back giving a rough schedule for the remainder of the week (it was usually Wednesday or Thursday, so a weekly schedule didnt do a ton of good). This pattern kept up for the rest of the work. Someone would come work for an hour or two a day, and might be here 3/5 days of the week, and wed never know what hours or days.Finally the work was completed on July 18th. Four full weeks from when work had started and we were quoted a week to completion, and 22 weeks after our initial consultation... Except they had put in the wrong sink (a circular one instead of a square, in a custom cut counter top cut to match the sink), and the wrong bathtub (a 30 one instead of the 32 they promised). Additionally there were lots of small details wrong, most of which they fixed.We sent them an email with this information, and rather than apologize for the trouble, or offer to fix it, they gave us a $100 credit on the bill for a sink discrepancy, and then got in an argument with us over whos fault it was and who would pay to fix it. It took forwarding them an email we sent them confirming our sink choice to prove to them that it was indeed their mistake. They didnt list our tub, cabinet, counter top, or sink choices in their invoice.We told them wed rather have a credit to our bill than have them in our home again, given the problems with scheduling, communication, and delays. Joel Cole seized on that information to say As a contractor in the state of Washington if I am not given the opportunity to return to make corrections then you, as the homeowner, accept the project complete as-is and declined to fix further issues, such as the tub drain not sealing fully, so the bath tub wont fill and cant be used as a tub, and the cabinets missing shelves. He did end up giving about $600 off the final invoice of an $8000 bill, so thats something.

Well I had 3 different interactions with this company. I moved recently to the area and needed​ to remodel a house I got a quote that was very high! About 2.5 time the cost of building a new home more than twice the size.Second time interacted with them is to do cabinets and countertops for the kitchen and the answer I got was the if I want to spend less then 20-30 k I should go elsewhere.Lest time I contacted them was for some basic repairs I was told that someone will call me back no one did called back after 3 days was told sorry swamped with work will give you a call later today so we can see when to reschedule 2 days later didnt get a call ....Well that my have 5 stars here maybe they work is Good I would not know 😊 what I do know way way over priced not responding in a timely manner. Is seems to me that good service and reasonable pricing will it be getting elsewhere

Joel Cole Construction LLC Team did a really nice job. They were very professional throughout the whole project. Joel took the time to walk me through everything and make sure we were satisfied with everything he was doing for us.

Im most satisfied in the fact that since I have no phone out there, they showed up when they said they would. They even completed the job ahead of schedule.

Very Helpful and Responsive.Was our First contact with them concerning our new Home,..But will Not be our Last : )They Earn their 5 Stars !!!

Experienced remodeling & new construction contractor with a focus on craftsmanship and customer service.

I have an excellent business relationship with the staff members at Joel Cole Construction LLC. I would not give my business to anyone else.