We’ve been with Mark and his employees from day 1 here in Aberdeen. They are the best of the best. They make sure to answer all your questions and if you need to contact them after being in any sort of collision, they are quick at getting back to ya and helping you out. Couldn’t ask for a better insurance agent/company.
Ive had state farm insurance since high school, but once I moved away from my hometown my agent changed. When my last agent retired I went through a few agents before finding Mark. Marks office is always good about getting back to me when I have questions and Mark himself has also reached out to me to make sure our insurance needs are met. The thing that put Mark over the top as one of the best agents Ive worked with was his personal hand written note of condolences when a relative passed. Its the little things like that which makes his office great and will continue to get our business.
Mark has always gone above and beyond to make sure that our family has the best understanding of the coverage/ policies we have. We are so grateful to have such a wonderful insurance agent, who truly does go the extra mile for us ALWAYS. We appreciate his willingness to talk us through the questions that we have, and making sure we understand everything. Thanks for always being so wonderful to our family Mark!
Mark hands down has been the best choice for our insurance needs! Everytime we have had a change in our insurance coverage or drivers on our family plan the process was a breeze, even during the covid shut down the entire office was able to help us electronically to add a couple new vehicle and helped make that very easy! I feel Im getting the best deal with mark! Ive referred my 2 grandmothers to him recently to help with their health insurance needs, they are not tech savy with email or electronic forms and he was able to accommodate their needs. Personable and professional my family will be with this guy forever!
Mark and his team are very knowledgeable of all the coverage and needs to best meet their clients where it fits best! Highly recommend!
Not only has Mark and his staff given us excellent service with our house and multiple car coverage policies, they go above and beyond to provide that personal connection that makes us feel important, like family.
Always friendly and so helpful on the phone or in person. Angie and Tammy know how to help you with your insurance and treat you like you are a VIP.
Mark has always been easy to communicate with and very quick to respond! We are very happy working with him!
I’ve had a policy with marks agency for years, he’s very experienced and goes out of his way to get what you need done.I couldn’t be happier with my experience with him over the years he’s very personable and trustworthy. I don’t know what I’m going to do when he decides to retire.
Always able to answer questions and work to adjust coverage as needed. Great office staff that is helpful as well.
I have been with him for a number of years now and he does really good work and he helps a lot when I have questions. And I won’t go to anyone else
Mark and Jennifer treat us as if we were VIP Mustang owners! Great family oriented business.
They have been great to me! Always helped when I needed it! They are so friendly to work with as well! I have always been able to count on them to help me out with any question I have!
Mark Rossetti is an awesome agent. If you need to know that someone always has your back, he and his agency are the best🙂
This is one of the best agencies with State Farm in my opinion. Always there when you need them. Friendly and ready to assist you with your insurance issues.
Nice easy transaction. Helpful staff.
Great place to deal with, staff is real personably and helpful. Mark and Jennifer went out their way to help us when our car was backed into.You can tell they have a lot of experience in the business. They gave us great confidence that everything will be take care of.
Ive always gotten great service from friendly people.
I’ve had Policies here for a few years now. Mark is great to work with and will do what it takes to get something done. Very personable!
Lots of good people always willing to lend a hand get you a good rate and take the time to get to know you as well definitely worth going to
Garbage. Instances where they didnt tell me the full amount owed, times when they couldnt explain why the price had gone up and when asked got a response of um...because it did, or the girl at the front desk who changes about once a year and never has any competency beyond the level of a 5th grader laughs at you when you call them with an issue. You could say that this is just a guy bitching...well Ive been apart of state farm for almost a decade, and I can promise you that they dont care about you at all. Car gets broken into? Vandalized on the inside? Its cool, call and make a claim! Thats exactly what happened to me, and thats exactly what I did. Made a claim. Did they help? NOPE! Full coverage on a car from state farm means Nothing. How do I know? Because they arent covering any of the damages.
Good insurance representative.
I saved a bunch of money switching to State farm insurance!
Great agent